Purchased a used Swift Elegance from Alex at the Malvern show. Excellent service from start to finish, a pleasure to deal with. Well recommend golden Castle.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From Gary in sales to Nick and his team in servicing - absolutely 5 star service. Nothings too much trouble, genuine people who want to make sure you’re fully satisfied with the van and enjoy the cara... Se mere
We recently bought a new caravan from Golden Castle as our own dealer has stopped selling new caravans. The whole experience was seamless from start to finish. Gary took us through the most comprehens... Se mere
Golden Castle staff have come up trumps again. After 40 years of caravanning we finally decided to purchase our ninth caravan and the GC staff, Alex and Chris were both extremely helpful and obligi... Se mere
4,8
Fremragende
63 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic Service
Fantastic service from viewing to picking up our purchase last week. All the personnel made us feel that we were valued customers and none of our requests were “too much trouble”. Cannot praise them high enough - thanks to all at Golden Castle!
4. februar 2025
Uopfordret anmeldelse
Too busy and inaccurate website
My husband and I went to Castle Caravans because we had noticed a caravan for sale on their website that afternoon, around the 6pm mark. We live around 50 miles away so set off next morning ready for around opening time. When we got there we were told there was no one available and the caravan had been sold the day before. The weather was awful and cold and the showroom was absolutely freezing. We were told everyone was tied up but a sales person did not pop out and apologise, ask us to help ourselves to coffee and they would be with us as quickly as possible which would have been the appropriate thing to do. The guy who sold spares showed us a couple of vans but his product knowledge was limited (although he really tried). We left very disappointed. Always been welcomed at caravan showrooms, this was the worst.
26. januar 2025
Uopfordret anmeldelse
Besvarelse fra Golden Castle Caravans and Motorhomes
We are genuinely sorry to hear about your recent experience at Golden Castle. We remember your visit and regret that we didn’t meet your expectations.
We understand how disappointing it must have been to travel so far, only to find that the caravan had been sold the night before. We were really busy that morning, but that’s no excuse. This situation has definitely highlighted areas where we need to improve.
We take pride in our customer service, so we are very disappointed to read this. Your feedback is invaluable to us, and we are committed to making the necessary changes to ensure better service in the future.
We hope you have found the right caravan and sincerely apologise for any inconvenience. We know we can not change the past, but If there’s anything we can do to make it right, please don’t hesitate to let us know.
Warm regards,
Sara da Silva
P.S. I’m really sorry it took us a few days to reply to your review, but it was only brought to my attention yesterday.
Puts the customer first
I have been a customer of golden castle for the past 25 years, these people believe in treating customers with respect and delivering a great service and customer experience. Whether it be the shop, the sales people or the service department they are always helpful.
18. juli 2024
Uopfordret anmeldelse
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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