What amazing service. I'd never heard of this company but I'm glad I have now! The simplest set up, amazing customer service. Smooth from start to finish.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Been with GO internet for 4 weeks. It’s been totally fine, however… An internet outage on Friday evening and no technical support until Monday. Absolutely unacceptable for an ISP to not provide ANY... Se mere
Virksomheden har svaret
I recently moved into a new build property and ordered Go Internet a few days before completion. The router was posted to my current address, so that I had it to take with me, and all I had to do on m... Se mere
Virksomheden har svaret
Excellent service! The engineer arrived when he said he would and installed the service promptly and efficiently. He (Josh) was very friendly and knowledgeable and put the equipment exactly where I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are.
Fast and fuss free broadband!
Super-fast broadband - Excellent customer service
Our call centre is and will always be based in the UK. We are truly fanatical about delivering the best customer experience.
Kontaktoplysninger
23-25 Fortis House. Cothey way, PO33 1QT, Ryde, Storbritannien
- 01983770000
- sales@gointernet.co.uk
- gointernet.co.uk
4,3
Fremragende
330 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent company doing great things
Excellent product offering , great service and guided all the way thru the process from enquiry to installation .
5 stars all the way … and Kevin is a super person to have as your contact and answered all my questions with ease and patience .
Thank you Trevor for this wonderful experience .
12. juni 2025
Easy to deal with and great service and…
Easy to deal with and great service and good connection!
12. juni 2025
Happy so far a new customer
As a new customer the service has been good. Customer Service have been polite and helpful on the two occasions I made contact.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Go Internet
Thanks for the 5 start review - we're pleased you're happy with our service delivery.
Excellent start. Cannot fault
Excellent start. I've moved from MTH Networks to Go Internet and the difference is huge. The signup process was easy, you can contact Go by just picking up the phone. Cannot fault
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra Go Internet
Thanks for giving us a try Grant, really placed to hear our service delivery is exceeding that of our competitors.
Well
Well, as a returning customer the people I spoke to on the phone were good. I got the equipment, rang several times for instructions and for a phone number. I tried for a few days and a few calls to no avail. I called in an engineer who put it together but could not get the phone to work. He rang you and a gentleman did a revue and discovered the phone number was not connected. As soon as he did something at your end it then worked. I had to pay the engineer £100 for his investigation and I did not appreciate that.. I have the engineer’s
Respponsenumber if you want proof of what’s happened. Thank you, Anna Hassan
28. marts 2025
Besvarelse fra Go Internet
Thanks for taking the time to leave us a review. We're always a little disappointed when our service delivery falls short of the mark.
I have had a good listen through all the call recordings and I am struggling to understand what more we could have done. It is unusual for someone to receive a set of instructions and not want to keep us on the phone until the issue the service is working. We are sorry that you felt the need to get external help, however, I am certain that had we have been able to keep you on the phone for long enough, we'd have been able to walk you through the steps needed to get your service connected up correctly.
All that said, thanks very much for coming back to Go Internet.
Best Wishes, Trevor.
Superb services delivered by a professional team
Superb services delivered by the team! Fast and responsive from the outset from an end user experience for my own home connectivity.
As a reseller, special mention to Trevor, Sam and Ashley who I work closely with to deliver exceptional connectivity to my end users and businesses for SoGEA / FTTP, Bonded and Leased Lines
Highly recommend!
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra Go Internet
Thanks Kevin, we're pleased to have you onboard as one of our partners.
Besvarelse fra Go Internet
Thanks for the review Richard, pleased to here we ticked all three boxes.
Organised polite and easy to deal with
18. februar 2025
Besvarelse fra Go Internet
Thanks for the review Ellis.
Fantastic service !
4. februar 2025
Besvarelse fra Go Internet
Hi
Thank you so much for your positive review! We're delighted to hear you have had a great experience with us here at Go Internet. Our goal is to make your experience with us as positive and easy as possible.
If you have any further questions or need any assistance. We will be more than happy to help!
Take Care
Kev
So far excellent
So far excellent, very quick delivery , easy set up and working with no issues
3. februar 2025
Besvarelse fra Go Internet
Thank you for your positive review, Helen! We're delighted to hear about your positive experience with our team and that you're happy with your new service. Our goal is to make every step of the sign-up process as seamless as possible. If you have any further questions or need assistance, feel free to reach out. We will be more than happy to help!
Best Wishes
Kev
Go Internet
Very friendly efficient polite
Very friendly efficient polite, gave good customer service and support, equipment arrived when they said. All round great
1. februar 2025
Besvarelse fra Go Internet
Hi
Thank you so much for your positive review! We're delighted to hear you have had a great experience with us. We always want to make your experience with us as positive and seamless as possible. I will pass on your kind words to the team here.
Please don’t hesitate to get in touch if you need any assistance in future.
Take Care
Kev
Besvarelse fra Go Internet
Thanks Paul, we're pleased our local service met your expectations.
I would like to express my gratitude to…
I would like to express my gratitude to the operator for the excellent service! His politeness and patience made the interaction very comfortable. He was knowledgeable and quickly answered all my questions, which helped resolve the issue. Such employees truly create a positive impression of the company!
7. januar 2025
Besvarelse fra Go Internet
Thanks Olena, welcome to Go Internet.
Much better than the bigger providers
A very simple and straightforward process. Definitely would recommend.
20. december 2024
Besvarelse fra Go Internet
Thanks for choosing Go Internet, Anne. We're pleased to hear our service has met your expectations.
Go Internet - Highly Recommended.
I have not had a lot of contact with Go Internet apart from initial enquiry and purchase and then assistance as I couldn’t get it set up.
I’m sure I was dealt with by Ashley on both occasions and I cannot praise him highly enough. He was extremely professional and courteous in dealing with a retired numpty who is completely clueless regarding these things. He walked me through the set up and now I have wonderful high speed internet.
Having moved from a grade II listed Edwardian apartment with download speed approaching that of a comatose snail, it is a complete revelation.
27. december 2024
Besvarelse fra Go Internet
Thanks for the review Mick, we think Ashley is great too. We'll pass on your kind words.
Besvarelse fra Go Internet
Thanks Ilona, welcome to Go Internet.
Great service
Great service. The guy “Sam” who I spoke to was very helpful and got us up and running.
Definitely recommend 5 stars
17. december 2024
Besvarelse fra Go Internet
Thanks for your kind words Carol. We'll let Sam know that you were pleased with the help you received.
Besvarelse fra Go Internet
Thanks for leaving us a review.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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