GOGO Boilers supplied and installed our new boiler to our complete satisfaction. They were an absolute pleasure to deal with. They were professional, reliable and efficient from start to finish. We've... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a new boiler last year from Go Go, a very local firm to where we live. Good boiler, 15 year parts and labour warranty which is peace of mind. Just had the first service which went fine too. Pol... Se mere
Virksomheden har svaret
After dealing with a cowboy gas engineer following an emergency call out on Easter Monday we were told we needed a new boiler as ours was beyond repair. We’d had a couple of companies visit to quote a... Se mere
Virksomheden har svaret
professional, honest and efficient. i was recommended gogo after getting a few extortionate quotes from other companies for a new boiler installation. british gas + pimlico quoted me £5-6k for manadat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency. With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services. Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices. We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.
Kontaktoplysninger
344 Footscray road , SE9 2EB, New Eltham , Storbritannien
- 0203 137 6440
- marketing@gogoboilers.co.uk
- gogoboilers.co.uk
4,6
Fremragende
382 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New boiler
We had a service carried out on our boiler and it was found during the service that our boiler needed to be renewed. This was arranged quickly and installed for us a couple of days after our service. The engineer was professional, tidy and answered the many questions that we had! Will definitely be using for our annual service.
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service and that the installation of your new boiler went smoothly. We appreciate your feedback and look forward to working with you for your annual service in the future. If you have any more questions or need assistance, please do not hesitate to reach out. Thank you for choosing us!
Kind regards,
Customer service department
New Boiler
GoGo boilers are a very good company. They react quickly to your needs and give a great service. We had a new boiler fitted by Ronnie and Paul. They were courteous, professional and did a great job. They tidied up after themselves and left only after making sure we understood how to operate the wireless timer/thermostat. Very pleased and will be happy that GoGo will be doing the services on the boiler.
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Ronnie and Paul. Providing excellent service and making sure our customers are satisfied is our top priority. We truly appreciate your feedback and look forward to serving you in the future for all your plumbing and heating needs. Thank you for choosing us!
Kind regards,
Customer service department
Boiler service
I received excellent, competent professional service from GOGOBOILERS during a routine check of my boiler. Dave T carried out the work with minimum disruption and gave me good advice. I have used this company for several years and will continue to do so.
9. februar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We are glad to hear that you were satisfied with the service provided by our engineer and that you continue to choose us for your boiler needs. We appreciate your continued support and look forward to serving you in the future.
Best regards,
Customer service department
I was not at the appointment to meet…
I was not at the appointment to meet the engineer, however my daughter was in. She said that the engineer was rude and abrupt and this is not good customer service. I certainly need a new boiler which explained to me when I got there. Unfortunately, I will not be commissioning your service to install the replacement boiler for me, but thank you for your time.
15. februar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Dear Maxine Page,
Thank you for bringing this matter to our attention. We apologise for any negative experience with our engineer during the appointment. Providing exceptional customer service is a top priority for us and it is disappointing to hear that we fell short in this instance.
We have sent you an email in order to further investigate this issue.
Thank you for considering our service and we apologise for any inconvenience caused.
Kind regards,
Customer service department
Get the Job Done!
Firstly, they rang back when they said they would and turned up as expected and the job was done was done expertly and quickly. So pleased as I was fed up with Plumbers saying they will come and don't or coming and then never sending a quote. Go Go Boilers came and just did the job. I will (and already have) be recommending them to all my family and friends. Thank you
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words and recommendation! We are happy to hear that you had a positive experience with our team and that we were able to take care of your plumbing needs efficiently. We truly appreciate your support and look forward to working with you again in the future.
Thank you for choosing us!
Best regards,
customer service department
Contacted GoGo Boilers after my boiler…
Contacted GoGo Boilers after my boiler stopped working. Came round in 20 minutes and worked tirelessly to solve the problem. Very helpful with guidance and explanations of what was needed and what was undertaken. Was also extremely impressed by their honesty on a matter about which I would obviously have had no way of knowing. Thoroughly recommended.
16. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We're glad that we were able to help you with your boiler issue and that you were happy with our service. Customer satisfaction is our top priority, so it's great to hear that you were impressed with our honesty and guidance.
Please don't hesitate to reach out if you have any further questions or need assistance in the future. Thank you for recommending us!
Kind regards,
Customer service department
Installed within 2 days of quote
Called GOGO on recommendation. Installed within 2 days of quote, they were clean and tidy, gave us instructions how to use the boiler along with the guarantee and will remind us for the service each year. would definately recommend.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We are happy to hear that you had a positive experience with us. We strive to provide excellent service and we are so glad that you are happy with the installation and our thorough instructions. Thank you for recommending us, it means a lot to us. We look forward to servicing your boiler next year and continuing to provide top-notch service.
Thank you again for choosing us!
Kind regards,
Customer service department
first time using GO GO boilers
had been let down by multiple engineers from different companies, by chance saw the main shop popped in and arranged for engineer to attend. turned up on time and prompt carried out all works and returned heating and hot water, would recommend them to anyone.
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We are happy to hear that we were able to provide you with a positive experience and resolve your heating and hot water issues promptly. We understand how frustrating it can be to have multiple letdowns from different companies, and we're glad we were able to meet your expectations.
Your recommendation means a lot to us, and we are grateful for your support. If you have any future heating needs or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Customer service department
Fantastic lady plumber went over and…
Fantastic lady plumber went over and above to ensure the taps were fitted perfectly
12. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're happy to hear that our lady plumber delivered exceptional service and ensured the taps were fitted perfectly. It's always our priority to provide top-notch service and exceed expectations.
If you have any more plumbing needs in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Kind regards,
Customer service department
Trustworthy
The engineer was very professional and thorough. He very quickly identified the problem but encouraged me to contact the manufacturer as the boiler was still under warranty. I appreciated that he was giving me the best advice, rather than encouraging me to spend money unnecessarily. I will definitely turn to them again in the future.
24. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We are glad to hear that our engineer provided you with professional and thorough service.
We strive to always prioritize our customer's best interests, and we are glad that you appreciated our advice to contact the manufacturer for a warranty claim. We are always here to assist you in the future, and we look forward to serving you again. Thank you for choosing us!
Kind regards,
Customer service department
Great workmanship and very caring
The company was very accommodating and realised the urgency of the problem of having an aging boiler which we weren't prepared to change just yet during a cold snap. Instead of just trying to sell us a new boiler they were really respectful and sent someone round quickly to deal with the issue which wasn't an easy job. It felt like we could really trust them as a company and cared about what we thought of their workmanship. Thay will be our go to plumbers from now in. Thanks
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review. We truly appreciate your trust in our company and we're thrilled to hear that we were able to meet your expectations. Our team always aims to provide the best possible service and it's great to know that we were able to address your urgent boiler issue promptly.
We are delighted to be your go-to engineers from now on and we look forward to serving you in the future.
Best regards,
Customer service department
I had a lead pipe leak somewhere within…
I had a lead pipe leak somewhere within the wall Richard located the leak and promptly replaced the pipe, which enabled me to have hot water! The job was completed with replastering and painting the area to a high standard. Happy to recommend go go boilers
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your positive feedback! We are glad to hear that Richard was able to quickly find and fix the lead pipe leak, restoring your hot water. We are also glad that you were pleased with the replastering and painting that was done to a high standard.
We appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Customer service department
Excellent service from GoGo Boilers
Excellent service from GoGo Boilers. Right from the start, the person I spoke to in the office went out of his way to book me an appointment as soon as possible to have a dripping kitchen tap fixed. Gabby arrived on time on the day, sourced an identical replacement tap and went to get it. Returned and fitted it within an hour. She was polite, helpful and extremely good at her job. Would highly recommend GoGo Boilers.
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your kind words! We really appreciate your positive review of our service. We pride ourselves on our efficient and friendly customer service, and we're glad that we were able to help with your dripping kitchen tap issue. I will pass on your compliments to both our office staff and Gabby, as they always go above and beyond to ensure customer satisfaction.
Thank you for recommending us, and we look forward to serving you again in the future.
Best regards,
Customer service department
Great people great price!
I called this morning and have already had our query dealt with. Not only were they quick but done the job with a smile on their face and at a very reasonable price. Our engineer was Gabby and was fantastic. Would 100% recommend!
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for taking the time to leave such a positive review! We're glad to hear that your query was dealt with promptly and with a smile. We'll make sure to pass along your kind words to Gabby.
Should you need any assistance in the future, we'll be more than happy to help.
Thank you for recommending us!
Kind regards,
Customer service department
Leaking shower valve
Gabby was brilliant!!
Very honest and good at her job.
Well done and thank you
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words and positive feedback about Gabby. We greatly appreciate you taking the time to share your thoughts. It's always our goal to provide exceptional service, and we're delighted to know that Gabby succeeded in meeting your expectations.
Kind regards,
Customer service department
Boiler was not happy- GoGo Boilers sorted it!
Boiler was not happy, Dave T from GoGo Boilers came round did some investigation and found the issue and resolved. Great service - recommended A+
12. december 2023
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review of our service. We take great pride in providing excellent service, and it's fantastic to know that we have met your expectations.
Your recommendation means a lot to us and we truly appreciate your support. If you ever need any assistance with your boiler again, please don't hesitate to reach out. We'll be more than happy to help.
Kind regards,
Customer service department
Boiler installation
I needed to have boiler replaced quickly due to the old one leaking badly. Sharon & Steve were a massive help moving the original boiler installation date forward so I would not be without hot water or heating for xmas period,which would have been a strong possibility if they had not helped us . The 2 guys who came to do the installation arrived early, tidying the site when they left and talked us though the new boiler features.Go Go boilers were a massive help to me and I would recommend them , great service.
20. december 2023
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We are thrilled to hear that Sharon and Steve were able to assist you in moving up the installation date and preventing any inconvenience during the Christmas period. We understand how important it is to have hot water and heating, especially during the holiday season.
Also, it's great to know that the installation team arrived early and left the site tidy. We always strive to provide a seamless and professional experience for our customers.
We truly appreciate your recommendation and your trust in our services. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. We are here to help!
Warm regards,
Customer service department
Booked a boiler service with GoGo…
Booked a boiler service with GoGo Boilers. Dave called to let me know he was on his way, he was friendly, professional and knowledgeable. Would definitely recommend.
Also I found that the web enquiry communication was great, quick responses and very accommodating.
14. december 2023
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We truly appreciate your recommendation and are glad that you had a positive experience with our engineer, Dave. Our team works hard to provide excellent customer service and communication, so it's great to hear that you found our web enquiry communication to be quick and accommodating. If you have any further questions or need assistance in the future, please don't hesitate to contact us. Thanks again for choosing us!
Kind regards,
Customer service department
Great service
Easy to contact, Dave T did the job and went the extra mile to get my boiler fixed within the day.
14. december 2023
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We're thrilled to hear that our engineer, Dave T, went above and beyond to fix your boiler the same day. We take pride in providing efficient and reliable service to our customers.
If you ever need assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback!
Kind regards,
Customer service department
1st time used
The engineer phoned to say he was on his way. Arrived promptly, and carried out service on my boiler. Friendly, clean and professional. Would highly recommend
11. december 2023
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We really appreciate your positive feedback. It was a pleasure serving you. If you ever need our services again, please don't hesitate to reach out. We value your recommendation and look forward to assisting you in the future.
Kind regards,
Customer service department
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