GOGO Boilers supplied and installed our new boiler to our complete satisfaction. They were an absolute pleasure to deal with. They were professional, reliable and efficient from start to finish. We've... Se mere
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Se, hvad kunderne siger
Bought a new boiler last year from Go Go, a very local firm to where we live. Good boiler, 15 year parts and labour warranty which is peace of mind. Just had the first service which went fine too. Pol... Se mere
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After dealing with a cowboy gas engineer following an emergency call out on Easter Monday we were told we needed a new boiler as ours was beyond repair. We’d had a couple of companies visit to quote a... Se mere
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professional, honest and efficient. i was recommended gogo after getting a few extortionate quotes from other companies for a new boiler installation. british gas + pimlico quoted me £5-6k for manadat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency. With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services. Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices. We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.
Kontaktoplysninger
344 Footscray road , SE9 2EB, New Eltham , Storbritannien
- 0203 137 6440
- marketing@gogoboilers.co.uk
- gogoboilers.co.uk
4,6
Fremragende
382 anmeldelser
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Long-term heating problems finally resolved
We had been experiencing long-term problems with our heating system, but with Richard’s expert help and persistence the various issues were finally resolved. Thank you Richard and GoGo Boilers for the five star service and experience!
15. april 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We are thrilled to hear that Richard was able to help resolve the heating issues you were experiencing. Our team takes pride in providing top-notch service, and it's wonderful to know that we could assist you effectively. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Warm regards,
Customer service department
We had problems with our new radiators…
We had problems with our new radiators warming up. After replacing valves, pumps, pipework and balancing the system, the issue was still not resolved. We were depressed in a cold house, ready to give up and move. We explained the situation to GoGo and they sent Richard. Richard was determined to find the problem. After eliminating potential issues one by one, he finally found an issue with the 2 year old boiler's heat exchanger. An amazing heating engineer, knowledgeable, patient and takes pride in his work. Will never use any other heating engineer again.
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for sharing your experience! We're thrilled to hear that Richard was able to identify and resolve the issue with your boiler's heat exchanger. Your kind words are greatly appreciated, and it's wonderful to know that you found someone you can trust for your heating needs. If you ever need assistance in the future, don't hesitate to reach out. Stay warm!
Best regards,
Customer service department
GoGo Boilers - very pleased & surely recommend
Recently had the pleasure of dealing with Steve from GoGo Boilers. I had called in due to a boiler issue and he was not only very responsive but also sent his team to look at it at the earliest.
Steve also offered some great advice on the next steps and the new boiler that I would need imminently.
Would definitely recommend GoGo Boilers to anyone looking to replace or for help with their boilers.
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for sharing your positive experience with us! We're happy to hear that our team was responsive and addressed your boiler issue promptly. It’s great that you received helpful advice regarding the next steps and the new boiler you needed. Your recommendation means a lot, and we’re glad you had a good experience. If you need any further assistance, don’t hesitate to reach out!
Kind regards,
Customer service department
Water tank issue
After struggling with issues in my water tank and going through four plumbers and two electricians—with no resolution—I finally contacted Go Go Boilers. Steve was absolutely amazing. Not only is he responsive and efficient, but he also has a reassuring and professional manner that immediately put me at ease. He quickly identified the exact issue and resolved it without any fuss. I’m incredibly grateful for his expertise and would not hesitate to go back to him in the future. Highly recommended !
11. april 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We are glad to hear that Steve was able to help you and put your mind at ease. Your recommendation means a lot to us, and we appreciate you choosing us. If you need anything in the future, don’t hesitate to reach out!
Warm regards,
Customer service department
Great Service and Great Price!
My cooker hose had sprung a gas leak and so the council closed off my gas. I called GoGo Boilers and a wonderful engineer called Steve came round the very next day and fixed it. He was extremely professional and knew exactly what he was doing and the price was really reasonable! I would highly recommend this company and this engineer!
4. april 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're thrilled to hear that Steve was able to assist you promptly and professionally. Your safety is our top priority, and it’s great to know that you felt well taken care of. We appreciate your recommendation and look forward to serving you again in the future if needed!
Kind regards,
Customer service department
I would just like to say a big thank…
I would just like to say a big thank you to gogo boilers for repairing our boiler today. After various phone calls to various companies, they actually answered the Phone and the engineer arrived in the 2 hour time slot. The engineer fixed the boiler within the hour and only charged us £78! Being pensioners we were really grateful. 😁
2. april 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We are glad to hear that our team was able to help you quickly and affordably. Your satisfaction means a lot to us! If you need anything in the future, don't hesitate to contact us.😊
Kind regards,
Customer service department
Prompt replacement of boiler
Prompt replacement of boiler for a disabled person.
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your review! We're glad we could assist in making your home more comfortable. If you need anything else, feel free to reach out!
Kind regards,
Customer service department
Boiler service & Plumbing repair
I required a boiler service and the repair of a plumbing leak and GoGo were able to send an engineer the same day. Great service, work done quickly and efficiently, and at a very reasonable price.
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your kind review! We're thrilled to hear you had such a positive experience with our service. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else in the future, feel free to reach out!
Kind regards,
Customer service department
I AM NOT VERY HAPPY AT ALL
I AM NOT VERY HAPPY AT ALL.
Feb 20 I phoned about my boiler leakage and explained the problem. I was told an operative would be with me on Feb 22.
Feb 22 I waited in all day and NO operative turned up or even called with an excuse.
Feb 24 called your office and explained the problem, operative was booked in for Feb 26.
Feb 25 operative called to say he could be with me shortly. He arrived and immediately proceeded to fill out his work sheet whilst I explained the problem, he shortly said, “I know exactly what is the problem”, took off the front cover, had a quick look, then put the cover back on, completed his paperwork and said “That will be £90 plus Vat, you need to get in touch with Vaillant and get their engineer out to repair or GoGo can do it”, he then packed up and left.
Total time actually being at my residence was maximum 10 minutes.
If he was able to diagnose the problem before taking the cover off then why on earth could my original enquiry not have been dealt with over the phone to just call Vaillant and then saved my waiting time, resetting the boiler at 6am on the days of it not working and the damned £90 plus Vat, just a rip off. Ray Andrew.
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Good morning Mr Andrew,
We have carefully reviewed your complaint and apologise for any inconvenience you may have experienced. This or no other complaints have come to our office from you, where we would be giving the same reply.
We installed a new Valliant combination boiler 4 years ago, which has been working and regularly serviced by our team. Back in December 2024, you called our office as the boiler was leaking. We sent an engineer to investigate and found the automatic air vent was leaking. A rubber hose was attatched, which will discharge outside the boiler, also a bowl was there to catch the water. This was removed and cleaned, and the engineer returned on Christmas Eve to renew the faulty part. Again, as a good will and respected customer, there was no charge. This work is covered by your Valliant warranty, but we carried this out as a good will, knowing the manufacturers would not be available over the Christmas period.
On February 20th, 2025, you called us as the boiler was leaking again. We made an appointment to investigate, but regrettably failed to turn up due to various events and delays with that engineer on the day. However, we arrived with a suitable appointment with you and found that the previous part we fitted was faulty and causing the leak.
On this occassion, we advised you to call the manufacturer as you have a 10-year warranty for parts and labour and a quick diagnostic solution. We would like to acknowledge that the £90.00 charge for this service was paid without dispute, and the engineer was unaware that this is covered under warranty. A call to the office would have confirmed this.
The amount you paid, will be refunded without dispute. We will follow up with you via email to request your bank details for processing the refund.
Thank you for your understanding and patience in this matter. Should you have any further concerns or questions, please do not hesitate to reach out.
Best regards,
Customer service department
very good …
Very prompt and dave was friendly and gave good advise , he was very good
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your kind words! We are glad to hear that you had a positive experience with Dave and found his advice helpful. We appreciate your feedback!
Kind regards,
Customer service department
Thanks GoGo Boiler for fixing my boiler.😊 😊
This is my second time using GoGo to fix my bolier, and they have always delivered an excellent service.
Thanks, Steve T 😊for coming over and fixing that old back boiler and charging a fair price. Bolier stopped working a few days ago, and I was so worried that I might have to get a new boiler, but GoGo Boiler were able to fix it, and it is all up and running now.
Also, thanks to older Steve 😊
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us and that we could fix your boiler at a fair price. Your satisfaction means a lot to us, and we appreciate your continued trust in our service. If you need anything else, don't hesitate to reach out! 😊
Best regards,
Customer service department
New Boiler Installation
Had a Worcester Bosch 1000 boiler installed by GoGo to replace our existing boiler.
Quote was competitive and advice given was excellent. Was given a wide range of options as to what choice of boiler and cost. Also provided excellent advice on where the install was to be done. Outlined all the work to be done and how pipework would be run.
Installer arrived early on the day of installation and straight away set to work. Made tidy work of the install and it looks very clean. Pipe work is excellent and clean. Site was left clean and tidy.
Only note of disappointment was the installer failed to bleed any of the rads. This did cause an issue (boiler wouldn’t ignite after re-pressurising the system) after I bleed and balanced them. I’m sure it was oversight but just something to be aware of.
Boiler is working all okay now.
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our quote competitive and our advice helpful in selecting the right boiler for your needs.
It's great to know that the installation process went smoothly and that our installer made sure everything was tidy and well-presented. We take pride in our work, and your feedback reinforces our commitment to quality.
We sincerely apologise for the oversight regarding the radiator bleeding. We appreciate you bringing this to our attention, as feedback like yours helps us improve our service.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for choosing us, and we hope to serve you again!
Best regards,
Customer service department
I'm pleased that we chose a GOGO…
I'm pleased that we chose a GOGO company to change our old boiler. You can see that the engineer has a lot of experience. Has a great attention to detail and found that one old pipe is linking and solved this problem. High recommend this company
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're glad to hear that you had a positive experience with our engineer and that we could address the issues with your old boiler. Providing excellent service and attention to detail is what we strive for. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Customer service department
Very satisfied customer
They respond quick and the actual service was carried out carefully.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your feedback! We're glad to hear that you experienced quick responses and that the service was carried out with care. Your satisfaction is our priority, and we appreciate your support!
Best regards,
Customer service department
Had a boiler fitted
Had a boiler fitted, the engineer Richard was timely and tidy. Knowledgable and able to give good advice for different queries.
Steve at the office was pleasant.
All round a good experience, would use them again. In fact booked a service with them for next year.
9. januar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for taking the time to share your positive experience! We're glad to hear that Richard’s professionalism and knowledge made a difference during your boiler installation. It’s also great to know that Steve was pleasant and helpful in the office. We appreciate your trust in us and look forward to assisting you again for your service next year.
Kind regards,
Customer service department
Annual service
Engineer arrived on time, kept in touch by phone when on his way. Was pleasant, efficient and I felt he had done a good job
7. januar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your kind review! We're glad to hear that the engineer arrived on time, maintained communication, and provided quality service. Your satisfaction is important to us. If you need any further assistance, please don't hesitate to reach out!
Best regards,
Customer service department
Replacement boiler
Five star service from start to finish for replacement boiler.
17. december 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for choosing our company for your boiler replacement. We're glad to hear that you received excellent service throughout your experience with us. Your satisfaction is our priority!
Best regards,
Customer service department
Had Gogo plumbing and heating out today…
Had Gogo plumbing and heating out today to do a service on my boiler would like to thank Steve for being so polite,curtious and funny.
Would highly recommend this young person if anyone is looking for a good boiler engineer.
Well done
9. januar 2025
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you for your kind words! We're glad to hear that Steve provided excellent service. We appreciate your recommendation!
Kind regards,
Customer service department
Gogo Boilers have gone above and beyond…
Gogo Boilers have gone above and beyond to help us since we moved into our home, offering trustworthy advice, very friendly service and hassle free installations.
2. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. We're always here to help, and we appreciate your support!
Best regards,
Customer service department
Steve Bowden at GoGo Boilers was truly…
Steve Bowden at GoGo Boilers was truly amazing. A very experienced gas engineer who diagnosed the problem straightaway and resolved within 2 hours. He was very professional and easy to get along with. It took our insurers Admiral over 2 weeks to try and resolve and they left our boiler in a worse state after they tried to resolve the problem. I highly recommend GoGo Boilers to fix any boiler problems and they have made our Christmas as we now have a warm home and hot water. Thank you GoGo Boilers!
14. december 2024
Uopfordret anmeldelse
Besvarelse fra GoGo Boilers Plumbing and Heating
Thank you so much for taking the time to share your wonderful experience with our technician. We are thrilled to hear that he was able to diagnose and resolve your boiler issue quickly and professionally.
We're sorry to hear about the challenges you faced with your insurers, but we’re glad we could help bring warmth and comfort back to your home just in time for the holidays. Your kind words and recommendation mean a lot to us, and it’s always our goal to provide top-notch service to our customers.
If you ever need assistance again in the future, please don’t hesitate to reach out. Wishing you a warm and joyful Christmas!
Warm regards,
Customer service department
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