The flue arrived 4 days late despite paying for next day delivery and asking on several occasions if we would definitely receive it next day. I took the Wednesday off work to install it for it not... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast and very helpful response to an initial website and subsequent enquiries. Rapid dispatch and delivery of a bespoke item. The entire experience was straightforward. Will certainly use Glowing Embe... Se mere
The instructions for ordering and sending off the template were clear and precise. The post office held us up for over a week but Glowing Embers agreed readily to wait the extra time to receive the te... Se mere
Fantastic service from start to finish The website explains everything you could possibly need to know. Size shape width etc.as a women who hasnt had much need to order a new piece of glass for my l... Se mere
Virksomhedsoplysninger
- Brændeovnsbutik
- Pejsebutik
- Leverandør af varmeudstyr
- Kedel- og opvarmningstjeneste
- Havemøbelforretning
- Radiatorbutik
Skrevet af virksomheden
Although we’re one of the UK’s largest suppliers of wood-burning stoves, flues and accessories, we still pride ourselves on providing excellent, personal service to our customers. Our fully HETAS-trained team, backed by our HETAS-approved supplier status, is here to offer practical advice and help you design the ideal flue system. For over 15 years we’ve been dedicated to sourcing quality products from trusted suppliers across the globe, all stocked in our UK warehouse and ready to ship.
Kontaktoplysninger
20-28 Albert Road, CM7 3JQ, Briantree, Storbritannien
- 01376555182
- enquiries@glowing-embers.co.uk
- glowing-embers.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service
Brilliant service, glass manufactured to our specification very quickly. Very easy, and reasonable price! Would recommend!!
Great price and service
Great delivery time and very good price. Very safely packaged.
Responsive professional prompt.
Happy with my purchase and works well…
Happy with my purchase and works well with my set up came in good order and in good time
Fire couplers
Very good transaction the part I needed was shipped vertually straite away
Dispatched and deliverd quickly l
Dispatched and deliverd quickly l. Exactly as described
Excellent service
Excellent service, fire board cut to size,
competitive price, parcel well packed,
kept informed with order, delivered within time scales after despatched...
Glowing Embers had just what I needed…
Glowing Embers had just what I needed to keep my wood burning stove in top condition.
It's great that they will cut fire bricks to size.
Item was well packaged and communication was good.
Bought this to seal the flue on our…
Bought this to seal the flue on our narrowboat multifuel stove. Having tried several before that cracked after first use, so far this has sealed well without signs of cracking. Very pleased!
Ordering easy
Ordering easy, great administration, always kept up to date with the order and fast delivery. On this occasion I had to order a new glass panel and it was very well packed. I can’t fault them.
Great product supplied as described and…
Great product supplied as described and a perfect fit. Well packed the glass survived in the great packaging.
Just surprised how long the courier took to deliver the goods.
A Pleasure to Deal With!
I ordered replacement glass for my Carron multifuel stove over Christmas. Despite a huge backlog after the holidays, Glowing Embers shipped it via express courier at no extra cost. Excellent customer service, a pleasure to deal with, and the product is top quality. Highly recommend!
A perfect fit
Excellent delivery
Our order was delivered promptly and carefully. It was well packaged and arrived in good order.
Simple straightforward ordering…
Simple straightforward ordering procedure and I was updated on delivery status also excellent packaging
Easy to find what I wanted on website…
Easy to find what I wanted on website quick delivery
We needed our replacement stove glass…
We needed our replacement stove glass in a hurry. We ticked the collect from store option but the glass was actually dispatched via a courier. After calling in, i was told tough, and we would need to wait for the item to arrive. The glass itself is great, but the customer service was very poor.

Besvarelse fra Glowing Embers
Arrived as stated in a short time from…
Arrived as stated in a short time from order date, was well packaged, and was of good quality.
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