Had them for life insurance through an old employer, after I left the company they have called non stop to get me to continue my coverage. No matter how many times I tell them to stop calling me, They... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’m not sure how this company received my address. Global Life sent a “Burial Expense Life Insurance” application addressed to my mom. My mom passed 4 years ago. They need to update their mass send ou... Se mere
Virksomheden har svaret
Agent was very helpful with information I needed to understand my policy & my budget nice to talk with I like her voice she was calm & informative with globe life policy.
Virksomheden har svaret
Globe Life Insurance was here for us in the loss of our son. He was 29 years old. They made the worst time of our lives so much easier to deal with. No hassle or worries whatsoever… This wasn’t somet... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.
Kontaktoplysninger
7677 Henneman Way, 75070, McKinney, USA
- globelifeinsurance.com
3,5
Middel
295 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful Representative
My customer service representative was very helpful and she explained why my payment had not yet been processed.
Sincerely,
Sonya A.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Thank you for taking the time to leave feedback, and we're so glad to see you had a helpful interaction with our agent. Thank you for choosing Globe Life!
The agent informed me the correct information and instructions…
The agent informed me the wrong birth date was on the policy and informed me of the corrections that was needed.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Bryan, we're glad to see the correction was made to your satisfaction! Thank you for trusting Globe Life with your family's financial security.
Once I got to speak to a representative…
Once I got to speak to a representative my experience was great! The wait time to actually get to speak with a representative needs improvement please.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Terri, we're sorry to hear you had an inconvenient wait to reach a representative. Thank you for your kind words about our agent; the team will be delighted to hear this.
Excellent customer service and support.
Excellent customer service and support.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Sheryl, thank you for your kind words! We're honored that your family trusts Globe Life. Your opinion matters to us.
I have yet to hear back regarding my…
I have yet to hear back regarding my issue
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Ralph, we apologize for the delay. Please send an email to cspolicyservices@globe.life to connect with a customer care supervisor who can assist you. We hope to hear from you soon.
Besvarelse fra Globe Life
Thank you for reaching out to Globe Life! We’re glad we delivered the excellent service you deserve and expect. We sincerely appreciate your feedback.
I am able to access my account easily…
I am able to access my account easily and I’ve never had a problem with Globe Life. I also like how I’m able to use auto pay. This makes paying easier
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Thank you for your feedback regarding your experience with Globe Life! We appreciate you reaching out to us, and we look forward to serving you in the future.
Excellent customer service
Excellent customer service. Paid without any issues
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
We’re glad to hear that you’re satisfied with your recent experience. Thank you for choosing Globe Life!
Don't fall for this
I have 4 policies with this company. Unfortunately I have lost my job and when i called to cancel and get my money back from my premiums, i was informed that i had to have the policy for 25 years. 1 I have never used them, 2 when the lady that signed us up at the fire department she stated after a year that money would be available to us if we ever had to cancel the policies. They own me a lot of money and refuse to give it back. They clam to give it back if you never utilize it. Which is bs. Don’t get roped into this lie.
Update. 06/23/2026 So called customer service and they gave me the royal run around. Basically, saying they were going to keep my money if i cancelled my policies. Refused to work anything out.
21. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
James, please send an email to cspolicyservices@globe.life to set up a time to go over the exact terms of your policy with a customer care supervisor. We're here to answer any questions you might have.
I have worked hard to maintain junk…
I have worked hard to maintain junk mail free . The first thing they did was sell my address. It was just days after i first interacted with them before i started getting junk mail envelopes from assorted suspicious co.s. Then they denied me after skimming a ton of honest answers to very long range and personal medical questions out of me. The reps were slow and more or less unfamiliar with the system
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Kris, please accept our apology for the inconvenience. Kindly send an email to cspolicyservices@globe.life to request a change in your communication preferences. We appreciate your feedback.
Trust worthy
Trust worthy, service great and dependable, reasonable insurance for my great grand children for years to come .
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Thank you for your feedback regarding your experience with Globe Life! We appreciate you reaching out to us, and we look forward to serving you in the future.
I dislike constantly inputting routing…
I dislike constantly inputting routing number every payment. Other than that love the website.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Larisha, thank you for your feedback, and we're sending it to the web portal team right away. If we can assist you, we have a dedicated team that can be reached at CustomerPortalReg@Globe.Life anytime you have a web question or concern.
Took care of business fast.Excellent…
Took care of business fast.Excellent service
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
That’s what we’re here for! We’re happy to know we’re providing the best service possible! Thank you for taking the time to let us know how we’re doing.
I had a day set for auto pay and it was…
I had a day set for auto pay and it was a day later. That messes up my pay.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Hi Cindi, we're very sorry about the autopay processing. We understand you were inconvenienced. Please contact cspolicyservices@globe.life with any questions you have about autopay. We are here to help.
I was given the incorrect information…
I was given the incorrect information regarding a change in the policy. I have 5 policies with this company and never had to contact them for any changes and hope that I don't need to anymore. It took time to correct the situation and a lot of it was unnecessary. Their employees should know what information to give to the customer.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Betty, please accept our apology for the inconvenience you experienced correcting this error. We value your loyalty, and we hope you'll reach out if we can assist in any way. A customer care supervisor can be reached at cspolicyservices@globe.life.
Your representative was very helpful in…
Your representative was very helpful in helping me with my particular situation !
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Thank you for your review. We appreciate you and the trust you’ve placed in Globe Life for your financial protection. Our goal is always to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you and your family for years to come!
I would give them zero stars but I have…
I would give them zero stars but I have to give them one star. Uncle had a policy and passed. They are not paying the amount of the policy and want to tell why. I have called and sent emails.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Tabitha, we are so sorry to hear about your uncle's passing. We know you need to understand your uncle's policy terms and have a chance to ask any questions you may have. Please contact a customer care supervisor to set up a time to speak at cspolicyservices@globe.life.
Easy!
I usually do everything on the website and I find it to be very easy to make payments or paid-to dates for my insurance policies.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
That’s what we’re here for! We’re happy to know we’re providing the best service possible. Thank you for taking the time to let us know how we’re doing.
Good customer service over the phone
Good customer service over the phone. My questions get answered and any issues I have get resolved .
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Thank you for taking the time to leave us a review! We're glad our representatives were knowledgeable, polite, and patient while providing you with the excellent service you expect and deserve. We look forward to serving you in the future, and we appreciate you choosing Globe Life!
I try to ask questions
I try to ask questions, with this agent and sometimes I had to repeat my questions to him because he's not listening to my questions or he is trying to understand my language. I know you hire people from other countries, because the pay is cheaper, but you need to get people to understand the problems. I need to send paperwork back with correct information. That you need to fix again with my policy. I sent this in the past, but they couldn't find my paperwork from the court. This contains with my beneficiary changes. Second time around.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Globe Life
Cynthia, please accept our apology that your paperwork did not get processed in a timely manner. We are deeply for the inconvenience. If we can assist further, please reach out to us at cspolicyservices@globe.life. We're here to help.
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