Loads of communication right from the get go. Had to change the booking (my fault) and it was acknowledged and sorted straight away. Then got regular updates from the company including drivers name an... Se mere
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Se, hvad kunderne siger
I had to alter my booking twice due to flight cancellation and changes and GLA were able to accommodate me even at last minute. I would recommend them to anyone
Used this service to transport groom and best man to the wedding. Car came in advance of pick up time so no anxiety there. Communication was very good at all stages of the booking. Would use this... Se mere
Very good communication from the company and driver with timely information. The ride was comfortable and reasonably speedy. The driver was friendly and helpful and was careful to make sure we were ha... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are Glasgow Airport Taxi transfer specialists. We provide reliable private taxi transfers to all of the UK’s airports, seaports and railway stations, and for short or long distance trips. Whatever your travel needs, we’ve got you covered. At GLA Transfers, we take pride in providing exceptional service and we want you to feel confident in your choice to travel with us. We aim to make your experience as seamless as possible, from the first moment you book until the last moment when we drop you at your destination. Our service is available 24/7.
Kontaktoplysninger
300 Bath Street, G2 4JR, Glasgow, Storbritannien
- 01414734300
- office@glatransfers.co.uk
- glatransfers.co.uk
4,9
Fremragende
189 anmeldelser
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Booking Reference SJYV5S
Booking Reference: SJYV5S
Driver failed to show up for 5:30am booking to Glasgow Airport, leaving us scrambling to arrange alternative transportation. Driver would not answer calls, nor the office (and no response to ticket). Horrendous experience, particularly as funds are taken at time of booking.
EDIT: the company’s phone lines were not operational - I tried ringing four times, and got ‘team unavailable’ answer messages. It took the team almost 3 hours to respond to the ticket.
23. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you for bringing this to our attention and we sincerely apologise for the experience you had on the morning of your transfer.
We can confirm that your refund has already been processed in full.
A 5:30am Glasgow Airport transfer not going to plan is about as stressful a situation as we can imagine and we are truly sorry it resulted in you having to arrange alternative transportation at that hour. We have investigated the journey on our end and will be reviewing the circumstances fully with the driver concerned.
GLA Transfers operates 24 hours a day 7 days a week and reliable punctual airport transfers are the foundation of everything we do. This experience does not reflect the standard we set and we would love the opportunity to restore your faith and show you the service our customers consistently rely on us for.
The GLA Transfers Team
glatransfers.co.uk
EDIT:
I'm sorry, and I need to correct something we said.
We initially told you our phone lines were live that morning. That was wrong. We have since found a fault on the line and it has now been fixed. You rang four times and could not get through, exactly as you said, and I should not have told you otherwise.
Your driver did not arrive for a 5:30am Glasgow Airport transfer, which is the one booking that has to work. Your fare was refunded in full the same day, though that does not undo having to find your own way to the airport at that hour. You also waited almost three hours for a reply to your ticket, which is too slow.
The driver concerned is being dealt with directly. The line fault is resolved.
If you would rather deal with me directly than through reviews, I am at nick@glatransfers.co.uk
Nick Capuano,
Director,
GLA Transfers
An excellent service
An excellent service. I booked the taxis for colleagues and was kept informed via email. Drivers were there ahead of schedule. I would highly recommend and use again.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad we could look after your colleagues so well!
Booking corporate transfers on behalf of others adds an extra layer of responsibility and keeping you informed throughout via email means you are never left wondering whether everything is running to plan. Drivers ahead of schedule on every booking is exactly the standard we hold ourselves to at GLA Transfers.
We look forward to looking after you and your colleagues again next time.
The GLA Transfers Team
glatransfers.co.uk
JP was great excellent knowledge of the…
JP was great excellent knowledge of the area handled everything perfectly getting us to the Cameron house
19. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, and a brilliant mention for JP!
Cameron House is a beautiful destination and getting there smoothly with a driver who knows the area and handles everything perfectly along the way is exactly how that journey should feel. We will make sure JP sees this, it is well deserved.
Whenever you need a private transfer again, we would love to have you back.
The GLA Transfers Team
glatransfers.co.uk
Excellent service
The driver kept us informed about his arrival time and was friendly and helpful. He drove smoothly and carefully despite heavy rain. Excellent experience.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad everything went so smoothly despite the weather!
Keeping passengers updated on arrival time and then delivering a calm, careful drive through heavy Scottish rain is exactly what we expect from every GLA Transfers driver. Really glad it all came through on yours.
We look forward to having you back next time.
The GLA Transfers Team
glatransfers.co.uk
GLA Transfer service
The Driver Dom arrived at the hotel and picked me up and drove me safely to the airport. It was early in the morning so I was not in mood for speaking he respected that. The journey was very smooth, quickly and quiet. I'm so satisfied with the transfer so I can recommend it for others and I will use it again if I need to. So thanks a lot for good service. My best regards Monika Dahlstrom ☺️
19. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you so much Monika, and what a lovely review to receive!
Dom clearly read the room perfectly on an early morning run to the airport. Sometimes a quiet, smooth and swift transfer is exactly what you need and it sounds like he delivered just that without any fuss. That kind of awareness is something we really value in our drivers.
Really glad the journey hit the mark and we look forward to welcoming you back next time you need a Glasgow Airport transfer.
The GLA Transfers Team
glatransfers.co.uk
Possibly the worst taxi experience I’ve ever had
Booked an 2.40am pick up from Glasgow to Edinburgh airport. Booked for 3 passengers plus one large and two small suitcases plus a wheelchair.
Driver wasn’t given our full address or the What3words location we supplied - so came to the wrong location. He wasn’t told there would be a fold up wheelchair. His face was like fizz when he saw the wheelchair.
On the motorway he consistently and considerably exceeded the speed limit. We were so worried about our safety we had to ask him to slow down. That did not improve his mood. When we arrived at Edinburgh he let my 74 year old mother struggle the wheelchair out of the car. Still in a foul mood he drove out without a word. Obviously I would not recommend this company.
Update: well I did contact them directly . Surprise - heard nothing.
16. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you for taking the time to leave this feedback and we want to sincerely apologise for the experience you and your family had, particularly your mother.
What you have described falls significantly short of the standard we hold every GLA Transfers driver to. The address information and What3words location were provided at the time of booking and should have been passed to your driver in full. That this did not happen is an operational failure on our part and we are sorry for the stress that caused at 2:40am.
The speeding concern is something we take extremely seriously. Passenger safety is non-negotiable and a driver being asked to slow down by passengers should never happen. The lack of assistance with the wheelchair and the attitude throughout are equally unacceptable and not representative of the service we expect from our drivers.
As we have not received a direct complaint for this booking we have been unable to investigate fully. We would ask that you contact us with your booking reference number so we can trace the journey and address everything you have raised properly.
We are truly sorry this was your experience and we hope you will give us the opportunity to investigate and respond accordingly.
The GLA Transfers Team
glatransfers.co.uk
Efficient transport and assistance
Efficient transport and excellent assistance on trip due to contact channels and direct follow up of the transport and direct communication with the driver who was very likeable person
17. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad everything came together so smoothly!
Direct communication with your driver, real time follow up on the transfer and a likeable helpful driver throughout. That is exactly the kind of joined up experience every GLA Transfers passenger should have from booking right through to arrival.
We look forward to having you back next time.
The GLA Transfers Team
glatransfers.co.uk
My go-to for airport transport
I use GLA when travelling to and from Glasgow Airport and I really love their service. The text messages beforehand are always prompt and the drivers are always right on time and very friendly.
16. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you so much, always brilliant to hear from a regular customer!
Prompt communication before every journey and reliable punctual drivers are the things that keep people coming back to GLA Transfers for their Glasgow Airport taxi time and time again. Really glad that has been consistent across every trip you have taken with us.
We look forward to seeing you on the next one.
The GLA Transfers Team
glatransfers.co.uk
Fantastic service from my driver Adnan .
16. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad Adnan looked after you so well!
We will make sure he sees this. Whenever you need an airport transfer again, we will be ready and waiting.
The GLA Transfers Team
glatransfers.co.uk
I recommend using their services
I recommend using their services. They are professional, they have instant messagung via whatsapp, they update you about the ac
scheduled trip and the cars are all great. I have already used GLA 3 times and i will use them again!
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you so much, three bookings and counting means the world to us!
Really glad the WhatsApp communication and pre-journey updates have made every GLA Transfers airport transfer feel so straightforward. Knowing exactly what is happening before your driver arrives takes all the uncertainty out of it and it is great to hear that has been consistent across all three journeys.
We look forward to many more trips together!
The GLA Transfers Team
glatransfers.co.uk
Excellent service
Excellent service, our driver Adnan was great with pick up at airport and transfer home. Very good communication and driving. Absolutely no problems. Recommended.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, and a great mention for Adnan!
A smooth Glasgow Airport pickup, great communication throughout and a comfortable transfer home with no hitches. That's exactly how every journey with GLA Transfers should go and really glad Adnan delivered on all fronts. We will make sure he sees this.
We look forward to having you back next time.
The GLA Transfers Team
glatransfers.co.uk
Besvarelse fra GLA Transfers
Muchas gracias, nos alegra mucho que haya tenido una buena experiencia con nosotros!
Thank you so much! Professional service on every Glasgow Airport transfer is exactly what GLA Transfers is built around. Really glad it came through on yours.
We look forward to welcoming you back next time.
The GLA Transfers Team
glatransfers.co.uk
Highly recommend
Driver was very helpful. Vehicle clean. Child seat available. Highly recommend.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad everything was in order for you and the little one!
A helpful driver, clean vehicle and child seat ready and waiting is exactly what every family airport transfer with GLA Transfers should include. Really glad it all came through and we appreciate the recommendation.
We look forward to having you back next time.
The GLA Transfers Team
glatransfers.co.uk
We had a great on time collect and a…
We had a great on time collect and a friendly driver with experience. Could not be better!
14. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad it hit the mark!
On time collection, a friendly experienced driver and a smooth airport transfer. When it all comes together like that there really is nothing better.
We look forward to having you back next time.
The GLA Transfers Team
glatransfers.co.uk
Excellent driver
John C arrived early and helps with heavy luggage. very kind driver. thank you very much John!
13. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you,
Arriving early and helping with heavy luggage without being asked is exactly the kind of thoughtful service that makes an airport transfer so much easier. We will make sure John C sees this, it is well deserved.
We look forward to having you back next time.
The GLA Transfers Team
glatransfers.co.uk
Mr John was the best driver a have ever…
Mr John was the best driver a have ever met in my life!!!
13. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, what an incredible thing to say about John!
We will absolutely make sure he sees this, it will mean a lot to him. Really glad he made your GLA Transfers journey so memorable and we hope to have you back on board again soon.
The GLA Transfers Team
glatransfers.co.uk
Prompt arrival with a very professional…
Prompt arrival with a very professional and friendly Driver, would definitely use GLA again in the future.
Great communications meaning everything went smoothly.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad everything came together so well!
Prompt arrival, great pre-journey communication and a professional friendly driver throughout. Those are the things that make a GLA Transfers airport transfer feel genuinely reliable from the moment you book to the moment you arrive.
We look forward to having you back next time.
The GLA Transfers Team
glatransfers.co.uk
Helpful on time and smooth safe driving
Helpful on time and smooth safe driving
8. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, really glad it all came together!
Helpful, punctual and a smooth safe journey. Everything an airport transfer should be and great to hear it delivered on all fronts.
See you next time.
The GLA Transfers Team
glatransfers.co.uk
Very friendly and helpful
Very friendly and helpful. Would highly recommend to anyone.
9. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you for the recommendation, really appreciated!
Friendly and helpful on every airport transfer is what we aim for. Glad it came through on yours.
See you next time.
The GLA Transfers Team
glatransfers.co.uk
Taxi was there on time.
Taxi was there on time.. very clean and comfortable.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra GLA Transfers
Thank you, glad it all went smoothly!
On time, clean and comfortable. Every airport transfer with us should feel exactly like that.
See you next time.
The GLA Transfers Team
glatransfers.co.uk
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