J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... Se mere
Virksomheden har svaret
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... Se mere
Virksomheden har svaret
Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Kontaktoplysninger
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, Storbritannien
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4,5
Fremragende
188 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderful Products
I have been selling Gingko Design in my little shop for over 8 years. I love the whole range. Their design and manufacturing is second to none. Quality is 100%.
I feel very confident in selling their products because they go on delivering on every level, price, design, concept.
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you so much for your wonderful feedback, and for your loyalty. We really appreciate your partnership.
Great, innovative products
Great, innovative products our customers love, with a wide range. Good customer service too.
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave feedback, we really appreciate it.
Fantastic range of innovative…
Fantastic range of innovative high-quality products. Wonderful friendly team behind this premium brand - product range highly recommended!
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you so much for your lovely feedback, we really appreciate it.
Lovely light and ornament
Lovely light and ornament. Bought the first one (a raincloud) in Christchurch, New Zealand four weeks ago. We were so pleased that we looked up the company on our return and ordered an owl and moon as a nightlight.
The only thing is they show every fingerprint and socks of dust!!
27. februar 2025
Besvarelse fra Gingko Design
Thank you so much for your continued custom, we're happy that your pleased with your items. If you wish to order any more, please email contact@gingkodesign.com and we will provide you with a discount code for your next order.
Besvarelse fra Gingko Design
We really appreciate your lovely feedback, thank you.
Great designs! Well made!
Great designs, well made, and I always get compliments when people see the items around the house.
24. februar 2025
Besvarelse fra Gingko Design
Thank you leaving such lovely feedback, we're thrilled that you're happy with your items.
I adore my mushroom light
I adore my mushroom light! I haven’t even needed to charge it yet. Fabulous gift!!
24. februar 2025
Besvarelse fra Gingko Design
We're so happy that you love your item. Thank you for taking the time to leave feedback.
Lovely lights - great service
I have several lights and love them all and have given many as presents. I had to contact Customer Services recently and Jon was very helpful. I highly recommend the products and the CS Team. I will continue to buy your lovely products with confidence. Thank you.
3. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave feedback, Jon really is great! If you send an email to contact@gingkodesign.com when you're ready to place your next order, we will provide you with a discount code to thank you for your ongoing custom.
Beautiful and unique product
Beautiful and unique product, amazing customer service. My personal fav is a stag! Highly recommend.
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave feedback, we're thrilled that you are happy with your Gingko experience.
Wonderful clock
I had an old rubberised cube clock, but unfortunately it became sticky. I love its design so I decided to buy a not rubberised new one
15. februar 2025
Besvarelse fra Gingko Design
Thank you for your lovely feedback, we hope you enjoy your wonderful new clock
Besvarelse fra Gingko Design
Thank you for taking the time to leave feedback
I was disappointed because it is not…
I was disappointed because it is not possible to use the lamp only with the battery but we must connect with the usb cable (not good and not clairly mention).
The warranty is 2 years on the web site but 1 year on the manuel included in the box ???
10. februar 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave feedback.
Unfortunately the Large Alice Mushroom Lamp is one of the few items of ours that do require a usb connection.
Rest assured, the warranty on all items is 2 years. Apologies for any confusion.
If you have any queries, please contact customerservices@gingko.co.uk and we will be happy to help.
Spare part despatched really quickly
Spare part despatched really quickly, and was very reasonably priced. Great to see companies investing in long lifespan for their products.
2. februar 2025
Besvarelse fra Gingko Design
Thank you for the lovely feedback
Besvarelse fra Gingko Design
Thank you for the lovely feedback
Besvarelse fra Gingko Design
Thank you for the lovely feedback
Certainly a 5 star company
Certainly a 5 star company. So many elegant products which are all very unique. I have been buying from this company for a few years now , I always get excited when new products are released. Every product is 5 star quality , I love the newest release which arrived yesterday which is the AstraGlass lights they are fantastic quality and light my room up beautifully. Customer services are always very helpful too and fast at responding. Would highly recommend , you won't be disappointed.
7. februar 2025
Besvarelse fra Gingko Design
Thank you for the lovely feedback, we really appreciate your ongoing support.
Hard to find charger but found it here
Hard to find charger but found it here.
Thanks…
20. januar 2025
Besvarelse fra Gingko Design
Thank you for the lovely feedback
The clock was easy to set up and is…
The clock was easy to set up and is working well.
17. januar 2025
Besvarelse fra Gingko Design
Thank you for the lovely feedback, we hope that you enjoy your new clock
The glass light is lovely… attractive…
The glass light is lovely… attractive and good quality. Delivery was prompt and the item was very well packaged.
12. januar 2025
Besvarelse fra Gingko Design
Thank you for the lovely feedback
Great alarm clock
Alarm clock arrived in good time, good comms. No issues. Second one I've bought as really liked the first one.
18. januar 2025
Besvarelse fra Gingko Design
Thank you for the lovely feedback, we really appreciate your return custom
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.