J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... Se mere
Virksomheden har svaret
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... Se mere
Virksomheden har svaret
Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Kontaktoplysninger
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, Storbritannien
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4,5
Fremragende
188 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought the a small mushroom light as…
I bought the a small mushroom light as a gift for a friend, who is very delighted. I also bought a a night light for my bathroom. It’s so cute with variety of colours for each day of the week:). No need to switch on a bright light in the middle of night. The website has endless gift ideas - a must have for presents.
20. april 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for such a lovely review - we're glad to hear that the gift was well received & that you are also enjoying your item.
Besvarelse fra Gingko Design
Thank you for leaving such lovely feedback.
My new smart moon lamp was defect but…
My new smart moon lamp was defect but it was immediately replaced by a new one.
3. marts 2025
Besvarelse fra Gingko Design
Thank you for providing feedback. We deeply apologise for any inconvenience caused & we're glad to hear that the issue has been resolved for you.
Awesome all round
Awesome all round. Great, cute, stylish little product. Great for a gift
7. april 2025
Besvarelse fra Gingko Design
Thank you for such lovely feedback, we're thrilled to hear that you are happy with your item.
Beautifully made item.
4. april 2025
Besvarelse fra Gingko Design
Thank you for your feedback, we truly appreciate it.
My first order from Gingko…
I remember my first order from Gingko is the book light in Dec. 2024. when I saw there are different sizes and color , I asked the customer service about sugguestion ,The shopping experience was fantastic! their customer service quickly responded to my questions about color options.
and I'm impressed by the quality of the products. The Smart book light small size features a cozy warm light, Its smart design allows me to easily use, adding a unique touch to my home.
Overall, I’m very satisfied with my experience and highly recommend Gingko Design for their innovative products and excellent customer service!
10. december 2024
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Besvarelse fra Gingko Design
Thank you for taking the time to leave such a detailed review. We genuinely appreciate your feedback and we're thrilled to hear that you are happy with your Gingko experience.
Excellent customer service
I bought a Brick Click Clock radio clock for each of my two children. One evening when I switched off my daughter's one I wasn't quite sure which button to press and although I succeeded in switching it off, neither she nor I could get it on again. Customer Service encouraged me to send it back, and they repaired it without charge - happy daughter. Also bought a mushroom light, which I love and will probably buy more.
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for leaving such a lovely review, we're glad to hear that your issue has been resolved. When you are ready to place your next order, please email contact@gingkodesign.co.uk & we will provide you with a discount code.
Excellent customer service
I saw a large version of the AstraGlass lamp in a museum shop. I liked it but it was expensive so I was pleased to find the mini version online at Gingko Design. I wasn’t sure which colour to order but Jon responded immediately to my email with very helpful detailed advice. Delivery was free and prompt. The lamp is a gift for a friend and I hope she likes it as much as I do!
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review. We're thrilled to hear that you are happy with your Gingko experience. We hope your friend loves her gift!
Impeccable build quality!
Over the last few years I’ve been fortunate enough to purchase several Gingko products, my latest being the Moon Smart Lamp. The build quality of all these products is exceptional, and the aesthetics are equally as pleasing. Very high end products that look lovely in the home or office.
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave such a detailed review. We genuinely appreciate your feedback & we're thrilled to hear that you're happy with your items.
Gingko design are fantastic
Gingko design are fantastic. They have a modern outlook and positive can do attitude to any enquiry and/or problem. In my recent dealings with them I was especially impressed with Jon who quickly replied to all my questions, sorted out any problems and in general nothing seemed too much or too trivial for him to resolve. All customer services should model themselves on Gingko Design and their products are amazing too.
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review. We're happy to hear that you're impressed with Jon's service, he really is a great member of the team. Your feedback is truly valued.
Football light
Bought my grandson a Smart Football Spin Lamp for Christmas he loves it, says it was his favourite present. Fantastic quality and totally reliable.
Keep looking at other products, such great range, I'll be back
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave feedback. We're glad to hear that your grandson is happy with his gift.
Ordering was easy
Ordering was easy, the service is excellent and the products are just 'WOW'
I would definitely order from Ginko again and would recommend them to my friends and family.
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for leaving such lovely feedback, we're thrilled to hear that you're happy with your Gingko experience.
Large globle light
It was very easy to place the order and received within a couple of days. The globle is brilliant and bright.
17. marts 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review. We're thrilled that you're happy with your item and experience.
Design great but power source an issue
Disappointing that batteries are eaten up quickly and that the alternative is a more permanent charge - not quite so well suited to the location we had in mind, but the design is still very pleasing.
5. marts 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review, this will be shared with our Design Team. Your honest feedback helps us to develop as our product range develops.
Great products great customer service…
Great products great customer service nothing was too much trouble
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for leaving such a lovely review, we really appreciate it.
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review.
Loved the moon light beautifully packed…
Loved the moon light beautifully packed prompt delivery
10. marts 2025
Besvarelse fra Gingko Design
Thank you for such lovely feedback. We're thrilled that you are happy with your Gingko experience.
Ginkgo customer service is second to…
Ginkgo customer service is second to none. We are so impressed with the company and their products. If only all companies had the same philosophy - being able to speak directly to a helpful human being and not a computer is so refreshing.
5. marts 2025
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Besvarelse fra Gingko Design
Thank you so much for your lovely review. Whilst we don't always get it right, we do try our best to offer excellent service to our customers. We're so happy to hear that you have noticed this.
Great Service
I have been selling the FLIP CLICK CLOCK in my shop for about a year now, and I am very happy with the product and the service provided. Always a pleasure.
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review. The Flip Click Clock never disappoints!
Great design and really lovely people
I have purchased a number of items from Gingko Design, including several Light Books, for each of our 4 'children', and Alarm Clocks, but my favourite is The Floating Moon. It is a masterpiece in design, just Amazzzzzzing, and it shows how very clever the people at Gingko Design really are. As bonus, the team there are also really lovely, especially Lisa Byron - thank you and keep up the good work!
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you for your lovely feedback, Lisa is a great member of the team. If you love the floating moon, check out our brand new floating Saturn Lamp. Thanks again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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