Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dekorerings- og boligindretningsbutik

Skrevet af virksomheden

We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

188 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Love my new mushroom light

Love my new mushroom light; a stylish, relaxing addition to our sitting room. Trying to decide what Gingko product to buy next

11. januar 2025
Gingko Design-logo

Besvarelse fra Gingko Design

We're glad that you love your new lamp. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)

Bedømt til 1 ud af 5 stjerner

Poor design

Poor clock design

29. december 2024
Gingko Design-logo

Besvarelse fra Gingko Design

We're sorry to hear that you are disappointed with your item. If you email customerservices@gingkodesign.co.uk, we would like to resolve this for you.

Bedømt til 1 ud af 5 stjerner

Pessima azienda

Pessima azienda, credo sia una truffa, ho acquistato un regalo di Natale (l'azienda garantiva la consegna entro Natale); non mi e' stato mai fornito il tracking della spedizione, non rispondono alle mail; mi hanno rubato i soldi. Credo che li denuncero'. Non acquistate

15. december 2024
Uopfordret anmeldelse
Gingko Design-logo

Besvarelse fra Gingko Design

We're sorry to hear that there was a delay in receiving your order. Unfortunately delays can occur around the Christmas period. We appreciate your feedback and will take your comments on board as we aim to improve.

Bedømt til 2 ud af 5 stjerner

Communications is slow, delivery even slower

Communications is slow, logistics incredibly slow. I have been waiting nearly a month for EU to EU delivery, and all I got was one e-mail initially saying "order is now processing" (on day one), and "order is now complete" (on day 14). Now it's day 23, and the parcel is nowhere near me. None of this was indicated at the time of ordering, and no sensible updates since (what does it even mean, "the order is now complete?")

27. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

We're sorry to hear that there was a delay in receiving your order. Unfortunately delays can occur around the Christmas period. We appreciate your feedback and will take your comments on board as we aim to improve.

Bedømt til 5 ud af 5 stjerner

The lamp is beautiful and exceptionally…

The lamp is beautiful and exceptionally well made. It came quickly and was packaged very well. It is a bit smaller than I anticipated, but that's my own inability to visualize dimensions. Would absolutely (and will very likely!) Purchase from this company again.

28. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for your lovely feedback, we really appreciate it. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)

Bedømt til 1 ud af 5 stjerner

Terrible service

Ordered the light, didn't get a confirmation email. Money has gone from my account, no parcel has arrived. Have reached out to gingko about this three days ago with no reply. Still waiting to solve this.

29. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for taking time to leave feedback. We're so sorry that our service levels were not up to scratch on this occasion. The Christmas period can be extremely challenging. We have taken your comments on board and hope to improve moving forward.

Bedømt til 5 ud af 5 stjerner

Great gift

I ordered the amber crystal light (stag) from Belgium and received it only a couple of days later. Perfect addition to my winter / Christmas decorations.

25. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

We're so happy that you love your item, thank you for taking the time to leave feedback.

Bedømt til 5 ud af 5 stjerner

Nice Quality Product

Prompt delivery. Very nice product which is to be given as a Christmas present.

25. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for your feedback, we hope the recipient was happy with their gift.

Bedømt til 2 ud af 5 stjerner

Not recommended

Package still not arrived. Customer service unhelpful and unfriendly in equal measure. Would not reccome d.

27. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for taking time to leave feedback. We're so sorry that our service levels were not up to scratch on this occasion. The Christmas period can be extremely challenging. We have taken your comments on board and hope to improve moving forward.

Bedømt til 5 ud af 5 stjerner

Beautifully crafted and designed…

Beautifully crafted and designed pieces. They are like little works of arts combined with technology and sustainability. Very sleek and unusual. Extremely appealing and great as a feature in a room, whether it be their unusual lighting pieces, audio or clocks.

26. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for leaving such a detailed, lovely review

Bedømt til 5 ud af 5 stjerner

Alice Mushroom Lamp is great!

I recently bought Alice Mushroom Lamp from Gingko Design. I am very satisfied. The lamp is just beautiful. There was an issue during the international shipping. The issue was resolved very quickly and smoothly. I highly recommend Gingko Design's beautiful and inspiring products.

25. oktober 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for taking the time to leave feedback. Apologies again for any issues, we're glad that everything is now resolved for you.

Bedømt til 5 ud af 5 stjerner

Nice and Smart

I bought the Ginkgo Smart Diffuser Lamp as a gift for my friend. She is delighted with it! She loves the 'Smart' tasteful design. The lamp gives a lovely ambience to her room, which is enhanced by the diffusing of her favourite fragrant oils.

7. november 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for taking the time to leave feedback, we're glad that your friend is happy with her diffuser lamp

Bedømt til 5 ud af 5 stjerner

MKSY

I love the Gingko products. I’ve bought many of them… wonderful idea(s) and so original and unique, the design and concept is a one off.
Also it’s a fantastic talking point too. Will only buy from Gingko, as I know it’s always going to be a genuine Gingko product. Great gift for anyone .. Top bananas!!

31. oktober 2024
Gingko Design-logo

Besvarelse fra Gingko Design

Thank you for your ongoing support, we really appreciate it. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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