My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My son received a prepaid card from GiftCardMall.com as a graduation gift. As soon as he registered the card online and checked the balance, he immediately received a notification that the full... Se mere
Virksomheden har svaret
I received a $50 gift card and after activating it then check the balance and it shows $30. Talk to there agent after about 15 minutes on hold. Balance was zero. Obviously there site has been hacked.... Se mere
Virksomheden har svaret
Shitty company , robbed me out of 25$ and 50$ like how broke are you to steal money from customers who buy stuff from you ?! I lit was gonna buy something off from my 25$ gift card and it said invalid... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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I received a gift card over Christmas
I received a gift card over Christmas, when I went to use it , it was declined. I went to website to check the balance , I got a message that the card was available but the balances could not be verified at this time and to check back later, which I found weird because I was able to use a different one. Now I remember about it in March and look it up and it shows that it was used for the exact amount to some weird company prize something. I try to get help online but it tells you to call the number for stolen cards. I did, you never get a person, just a voice message telling you to leave a message about what is wrong with your phone number and email and they will email you a dispute form. The voicemail cut me off before I even finished my email. Stay away!!!!!!
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Melissa,
We’re truly sorry to hear about the trouble you experienced with your gift card, especially after trying multiple times to check the balance and reach support. We understand how frustrating it must be to discover unexpected activity on the card and then feel unable to reach someone for assistance. We want to help get this resolved as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to gather the details we need to look into this further and assist you with a proper dispute.
Warm regards,
Josh R.
Giftcardmall.com
NEVER USE GIFTCARDMALL
NEVER USE GIFTCARDMALL. purchased 800 usd worth of prepaid cards from amazon, suddenly all of them started declining everywhere. Customer support is non responsive
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Rishi,
We’re very sorry to hear about the experience you described, especially after purchasing such a significant amount in prepaid cards and then having them decline unexpectedly. We understand how concerning and frustrating this situation must be, and we appreciate you bringing it to our attention. We want to look into this as quickly as possible, so please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the details needed to review your cards and provide further assistance.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 03/10/2026:**
Hello Rishi, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
$50 down the drain - complete scam?
Seems like a complete scam. $50 down the drain.
We activated and registered the Gift card then a few months later went to use it and of course, as hundreds of others have reported on the internet regarding this company, we found the $50 balance had all been drained with a "payment" to some company we'd never heard of called SP SMGM APPAREL.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hi there,
Thank you for sharing your experience, and I’m truly sorry for the frustration this situation has caused. We understand how concerning it is to find an unexpected balance depletion, and we want to look into this immediately. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to securely gather your information in order to assist you further. Additionally, please note that GiftCardMall.com has rebranded and joined Giftcards.com to provide a unified shopping and gift card management experience, and we encourage you to always make sure you are visiting our official sites to avoid false or imposter websites. We look forward to helping resolve this for you.
Regards,
Maurice V.
Giftcardmall.com
I put $300 on a gift card and I used it…
I put $300 on a gift card and I used it to pay a bill and still should have $100 left. Then when I went to get gas with it it was declined. I tried to check the balance online but it just gives me error messages. I call the number and it asks for a zip code so I put in my zip code and it says its invalid and hangs up. So they SCAMMED me out of $100. Do Not ever buy a gift card from them.
I submitted all the Information they have asked for and still nothing. It was very embarrassing trying to pay for something and the card being declined. Especially after I had just put $300 on it and used it twice then got denied. I have talked with customer support and sent in all the proof they have asked for and still nothing. Then today I go and check the balance and there is a new $30 charge on the card that I didn't do. But yet the card still doesn't work for me. So is the customer support team using my card now?
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hi there,
Thank you for sharing your experience, and I’m truly sorry for the difficulty you’ve had with your gift card, including the declined transaction, balance lookup issues, and trouble reaching support. We definitely want to help resolve this quickly, and we’ve sent you an email from noreply.notifications@trustpilot.com to securely gather the information needed to investigate the remaining balance and assist you further. Please also note that GiftCardMall.com has rebranded and joined GiftCards.com to provide a unified shopping and gift card management experience, and we encourage you to always make sure you are visiting our official site to avoid false or misleading websites. We look forward to helping you get this sorted out.
Regards,
Maurice V.
Giftcardmall.com
This god damn damn site won’t show me…
This god damn damn site won’t show me my damn card balance Iit used to be so easy not anymore yeah the makers of this site we need to harder not easier
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hi James,
Thank you for sharing your feedback. We understand your concerns and want to assist you further. Please check the email sent from noreply.notifications@trustpilot.com so we can securely gather the necessary information to review your case. GiftCardMall.com has rebranded and joined GiftCards.com to provide a unified shopping and gift card management experience, and we encourage all customers to stay vigilant and ensure they are interacting only with our official websites to avoid false or misleading pages. We appreciate your cooperation and look forward to helping you once we receive your details.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 03/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
Received a $200 gift card and when I…
Received a $200 gift card and when I went to register it, found out that it only had 1.05 left on it and it was used at a cvs. I started the dispute process but it’s been 2 months and they don’t seem like they really plan to do anything out it also the phone number they give you on the back of the card is absolutely atrocious to use, avoid this like the plague.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hi Isaiah,
We’re sorry for the experience you described with your $200 card showing only $1.05 remaining and a charge at CVS, and we apologize for the delay and difficulty you encountered with the phone number on the back of the card. We want to help resolve this as quickly as possible. Please look for an email from noreply.notifications@trustpilot.com and reply so we can securely gather your details and investigate. GiftCardMall.com has rebranded and joined Giftcards.com to provide a unified shopping and gift card management experience. For your security, please beware of false or spoof websites and only use official links or URLs we provide. Once we receive your information through Trustpilot, our team will review your dispute and follow up promptly.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/25/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Dormancy Fees
I got a visa gift card from someone in 2021 for $200. I decided to save it for a rainy day. So, I finally activated the card, in 2026, and immediately did a check balance. It said $200, good, as I thought. I tried that day to use it, denied! Check balance again $0.00! Click on show transactions, it shows a bunch of $4.95 Dormancy fees until my card is zeroed out! The card expires in 2027, but was zeroed out in 2025 by dormancy fees!
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Geoffrey,
Thank you for sharing your experience, and I’m truly sorry for the frustration of activating your $200 Visa gift card only to find that the balance had been reduced to zero due to dormancy fees. I understand how upsetting it must be to expect full value—especially with the card not expiring until 2027—and instead see multiple fees dating back to 2025. This is certainly not the experience we want for our customers, and we’d like to review your case in detail to see how we can assist. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to securely gather the information needed to help you further.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/24/2026:**
Hello Geoffrey, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
This company is a scam
This company is a scam. I have a $100 gift card and I tried to use it and it was declined. It seems it was already used. They must not have good security if someone is able to steal it. I've tried calling but you can't get a person, you can only leave a message and no one returns the call.
Never buy a gift card from this company.
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Sandra,
Thank you for sharing your experience, and I’m truly sorry to hear about the trouble you encountered with your $100 gift card—especially the decline and the frustration of not being able to reach someone for help. We understand how concerning it is to feel that a card may have been used without your authorization, and that’s absolutely not the experience we want for our customers. We’d like to look into this right away and assist you directly. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to securely gather the information needed to help resolve this for you.
Warm regards,
Josh R.
Giftcardmall.com
LIARS 1
They sent me an email saying that my issue has been resolved. No it hasn't they are a bunch of LIARS. They have done nothing but waste my time. It's strange how my full name gets posted for complaining but they don't give theirs. What are they hiding from?
This is my next step, gov state-attorney general
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear James,
Thank you for sharing your concerns, and I’m truly sorry to hear about the frustration this situation has caused you. We understand how upsetting it can be to feel that your issue hasn’t been resolved, and we want to make this right. To continue assisting you, we’ve sent a message through Trustpilot’s email system—please check for an email from noreply.notifications@trustpilot.com, as we need a bit more information to locate your case and provide the proper support. We’re committed to helping you and appreciate the opportunity to address this further.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/18/2026:**
Hello James, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
I was given a gift card for Christmas…
I was given a gift card for Christmas for $200 and most of it was used in 2 different states on uber eats and on google. There is no way to speak to a person, This is crazy that they tell you to file a dispute and they will let you know, but it takes 30 days or more. Has anyone gotten the money back? Also, there are other transactions that are pending, but i cant dispute them yet, that does not make sense
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Donna,
Thank you for sharing your experience with us, and we’re very sorry for the stress and inconvenience you’ve encountered—especially after receiving your gift card as a Christmas gift. We understand how concerning unauthorized transactions and pending charges can be, and we know it can be frustrating when you’re unable to speak to someone directly. Our dispute process is designed to thoroughly investigate and protect cardholder funds, though we recognize the wait can feel long. To help you further, we’ve reached out through Trustpilot—please check for an email from noreply.notifications@trustpilot.com so we can securely gather the details needed to look into this as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/17/2026:**
Hello Donna, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
SCAMMED OUT OF MY MONEY
SCAMMED OUT OF MY MONEY
Got these gift cards from an Amazon purchase from my father.
Activated the card, registered a PIN number, went to use the cards, 2 different cards, one for $200, one for $25. Neither worked & when I tried to find out more information as to why, I get error messages.
Tried several times entering both card information trying to investigate what has happened to my money, no info available. 🤬
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Stephanie,
We are very sorry to hear about the trouble you experienced with your two gift cards and the errors you encountered when trying to investigate the balances. We understand how concerning it is when your funds are not accessible, and we want to help resolve this as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we need to securely gather your information to further assist you. Also, please note that GiftCardMall.com has rebranded and joined Giftcards.com to provide a unified shopping and gift card management experience, and we encourage you to be cautious of false websites that may appear similar. We look forward to assisting you and getting this resolved.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/17/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
Received a 200 dollar gift card and…
Received a 200 dollar gift card and same thing happen as with previous customers . Go to use it after registering it online an next day all the money was taken out been waiting since xmas and still nothing . Horrible company stay away
25. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Jacob,
We are truly sorry to hear about the trouble with your 200 dollar gift card and the delay since Christmas. We understand how frustrating this is, and we want to help you resolve it as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com as we need to securely gather your information to further assist you. Also, please note that GiftCardMall.com has rebranded and joined Giftcards.com to provide a unified shopping and gift card management experience, and we encourage you to be cautious of false or imitation websites that may appear similar. We look forward to helping you get this sorted out.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDMALL 02/12/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
My daughter had her gift card money…
My daughter had her gift card money drained when I tried to activate it so she could buy stress relief fidget toys!!!! She has autism and we don't have money to buy these toys. It was a gift from Christmas she had been saving. And giftcardmall doesn't care!!!! They just say they have to wait 10 days because it's in pending status. That's bullshit. What do I tell my little girl who has anxiety already that I can't buy her gift that she has the money for??? That someone stole the money? I have the card and she doesn't understand!!! Thank you for NOT PROTEXTING YOUR CUSTOMERS!!! YOU OBVIOUSLY KNOW THIS IS HAPPENING. WHY CANT YOU GOCE ME BAVK MY MONEY MOW?? I WOULD Never RECOMMEND THIS COMPANY IN FACT IM GOING TO THE FCC AND GET THIS Company SHUTDOWN. THE FACT THEY WILL NOT GIVE ME BACK MY MONEY IS SUS TO ME!!!
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Cassie,
Thank you for sharing your experience with us, and we’re truly sorry for the stress and frustration this situation has caused you and your daughter. We understand how upsetting it must be to see the funds disappear when trying to activate the gift card—especially when these purchases were important to her and the card was a meaningful gift she had been saving. We also understand how difficult it is to wait for a pending review when you’re trying to resolve this quickly, and we want to take a closer look so we can assist you properly. To do that securely, we’ve contacted you through the Trustpilot email system, so please check your inbox (including spam or junk folders) for a message from noreply.notifications@trustpilot.com. Once we receive your information, we’ll be able to investigate further and work toward a resolution as soon as possible.
Warm regards,
Josh R.
Giftcardmall.com
Christmas gift robbery
For Xmas I was given a mcgiftcard as a gift for $100.00 and was using for little things around town. I checked my balance on a Thursday night and it said i still had $48.98 left. The next morning I went to a store to buy a tool I need and the card was empty. When I tried to check the card balance at the store, it said they were experiencing a technical issue. When I got home I called in and was told I would have to start a dispute case for it which I did. That was january 13, 2026. Here we are on February 9, 2026 and still no resolve. I have never had this issue with visa gift cards and I have told everyone not to buy another mc gift for me or anyone else again. I have zero trust in this company a honestly believe no one should. Very poor customer service. If I could rate it a zero I would.
Quick update to share. On February 13, 2026 this company sent me an email saying my case was resolved and that I would receive a new replacement card with the $48.99 that was disputed and I would receive it within 3 to 5 business days. Sounded good. But never happened. February 20, was 7 days. February 21, 2026 was 5 mailing days and still nothing. STAY AWAY FROM THIS COMPANY. THEY JUST SAY WHATEVER IT TAKES TO GET YOU TO GO AWAY.
OKAY, I came and complained so, now I have update this review. Today Febuary 24, 2026, I went to my mailbox to get the mail and inside was the replacement card. Now I haven't checked it or activated it yet. It actually took 6 business days and 7 mailing days to get it. In short in my case they did seem to keep their word and resolved my issue. So if you are having problems stay on it. They are slow but do follow through.
11. januar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Todd,
Thank you for taking the time to share this detailed feedback with us, and we’re truly sorry for the frustration you’ve experienced with your MC Gift Card. We understand how upsetting it must have been to see your remaining balance disappear overnight, encounter technical issues when checking it, and then wait weeks for an update after opening a dispute on January 13—this is absolutely not the experience we want for our customers. We want to take a closer look at what happened so we can help move this toward a resolution. To do that securely, we’ve reached out to you through the Trustpilot email system, so please check your inbox (including spam or junk folders) for a message from noreply.notifications@trustpilot.com. Once we receive your information, we’ll be able to investigate further and assist you as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/12/2026:**
Hello Todd, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
Scam company
Scam company, look at all the bad reviews and it is obvious.
Got bought a gift card, code wouldn't work on retailers, they send me to seller, giftcardmall.com say it's not their issue, it definitely is your issue as you sold it. You can see they just put stock replies to everyone's reviews and don't sought anything out. Person who bought the gift is going to their credit card provider to claim money back.
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Jason,
Thank you for sharing your experience, and I’m truly sorry to hear about the trouble with your gift card code, the back‑and‑forth between retailers, and the impression that our responses are not personalized. We understand how frustrating it is when a gift doesn’t work as expected, and we absolutely want to take a closer look into what happened since we are committed to resolving issues directly when we have the necessary information. To move forward, we’ve sent you a message through Trustpilot—please check the email from noreply.notifications@trustpilot.com so we can securely gather your details and assist you further.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/10/2026:**
Hello Jason, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
What a scam
What a scam! I cannot believe Amazon is selling these virtual visa gift cards that you cannot use and whose balance depletes before you can use it. Spent over an hour on the site kept running into errors then over 30 mins on hold—the recording says hold time is 1424minutes, I thought it meant 14-24 mins but now think it’s actually 1,424 minutes. Bad look for Amazon and bad look for visa..
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Tara,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration you encountered while trying to use your virtual Visa gift card and when contacting our support team. This is definitely not the experience we want for our customers, and we appreciate you bringing the website errors, balance concerns, and unexpected hold time to our attention so we can look into them further. To assist you directly, we’ve sent a message through Trustpilot—please check the email from noreply.notifications@trustpilot.com so we can securely gather your information and work to resolve this issue as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/10/2026:**
Hello Tara, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
Received a gift card as a gift for my…
Received a gift card as a gift for my birthday. Registered the card and the bakance was immediately drained. (Literally 1 minute after) I immediately called the number on back of the card to report the fraudulent activity to the customer service.... They claimed they would try to investigate the issue. They wouldnt give me their name or anything official to ensure my dispute is documented and submitted. I havent even received an email confirmation of my dispute request. Its all a scam! Please file a report with FTC for fraud.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hi Toni,
We are truly sorry to hear about your experience and understand how frustrating this situation must feel. Please know we want to assist you properly and investigate what happened with your card. We have sent you an email from noreply.notifications@trustpilot.com so we can securely gather your information and locate your case. Once we receive your details, our team will be able to review the activity and provide further support. Thank you for giving us the opportunity to help.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL 02/10/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Updated Review—GiftCardMall has so far communicated well and worked diligently to resolve my claim
Would give it a “0” if I could. Received $100 gift card as a gift, and, after I used only $36, the card was used for two fraudulent purchases, and I had $.43 left. I tried to dispute the charges, but it wouldn’t let me, and, after two days of trying, I was no longer able to access “Balances and Transactions” to dispute. I called the number listed on my card multiple times, and I couldn’t get to a real person, even after requesting an agent multiple times. This Gift Card is a scam—do not purchase!!
After GiftCardMall reached out to me, we communicated back and forth, and yesterday they told me that they would be sending me a new gift card to replace the one that was compromised. Throughout the period that they investigated my claim, they communicated with me to get the info that could help them validate my claim, and all was handled very professionally. I expect to receive my new gift card within about 7 - 10 days. I will update once I receive it and let everyone know. So far, I am very impressed with their handling of this issue, and I will update my rating once I receive my new card.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Chris,
We’re very sorry to hear about the difficulties you experienced with your gift card, including the unexpected transactions, trouble disputing the charges, and challenges reaching support. This is absolutely not the experience we want for our customers. To assist you further and look into the activity on your card, please check the message sent from noreply.notifications@trustpilot.com so we can securely gather your information and help resolve this as quickly as possible.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL 02/07/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Tried to register card because the…SCAM!!!!! TOOK MY MONEY FROM MY CARD!!!!
Tried to register card because the website was "down" and the next day logged in and my 350 visa gift card now had .10!!!!!!!!!!!!!!!!!!!!!!!! Cannot get ahold of anyone, cant get a response!!! This is a joke and I agree with everyone else -DO NOT BUY FROM YOU!!!!!!!!!!!!!!!!!!!!!!!!! SCAMMMMMM! After reporting the fraud, I cannot even log into my account anymore!
UPDATE- they have emailed me back and opened a case however it could take 30-90 days to here anything and I was going to use my giftcard for a trip the end of the month so I guess that will be cancelled. Just weird that my card was hacked a day after registering it on their website.
UPDATE!! THEY SENT ME A NEW REPLACEMENT GIFT CARD FOR THE FULL AMOUNT THAT WAS TAKEN. I VERY MUCH APPRECIATE HOW IT WAS TAKEN CARE OF AND IN A TIMELY MATTER.
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Angie,
Thank you for reaching out and sharing your experience. We are very sorry to hear about the trouble you encountered when trying to register your card and the unexpected balance issue, as well as the difficulty in contacting us. We take situations like this very seriously and want to assist you as quickly as possible. Please check your email inbox, including your spam folder, for a message from noreply.notifications@trustpilot.com so you can securely provide the information we need to investigate your case and help resolve this matter.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/04/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
I will make sure … law suit is coming your company will be close down asap after am done with the company
You f......ass hold I will make sure to hire a lawyer I will be suing your company asap
And I will make sure everyone in this review will get pay. For pain and suffering that this company caused everyone
I bought a gift card I had a refund from Walmart never see that refund
You don't deserve a 1star only zero Star
But I want to inform all the customers on this site don't worry you will get your cash back plus a lot of money for pain suffering
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Mina,
Thank you for taking the time to share your experience. We are truly sorry to hear about the frustration and difficulties you have encountered with your refund and we understand how concerning this situation feels. We want to assist you directly and clarify what happened with your Walmart refund, but we will need to gather your account information in a secure way. Please check the email sent from noreply.notifications@trustpilot.com and respond with the requested details so our team can review your case and help resolve this as quickly as possible.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALLCOM 02/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
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