I needed some assistance to get one of our company directors set up on the Penfold Platform, when I rang to speak with someie, i had hardly any need to wait fir the call to be answered. Tashna took m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So easy to control my pension. I was paying a large % fee to an IFA who wasn’t doing a lot, so decided to go it alone as I work in financial services. The % fee has dropped considerably and controllin... Se mere
Virksomheden har svaret
I started using Penfold as a sole trader as they were one of the few platforms that would allow me to pay in ad hoc and not a minimum per month. That saved me with rollercoaster income! My money has a... Se mere
Virksomheden har svaret
Penfold pensions are a great company to have in control of my pension always quick to respond to my questions and great with communication and advice my resent withdrawal was smooth and effortless a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Penfold
Skrevet af virksomheden
Feel good about your financial future - our pension is here to get you to your saving goals and stay with you for life.
Get your savings back on track, grow your wealth, and get to know the ins and outs of your pension. All with friendly and expert support while we keep your money safe and secure.
Join thousands of happy Penfold pension savers today.
Visit website
Kontaktoplysninger
The Ministry, 79-81 Borough Rd, SE1 1DN, London, Storbritannien
- 020 8003 5908
- hello@getpenfold.com
- getpenfold.com
4,6
Fremragende
2 t anmeldelser
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pension fund consolidation made simple
Finally a pension company that works proactively for you when consolidating pension funds!
20. januar 2026
Besvarelse fra Penfold
Hi there,
Thanks so much for sharing this. Helping take the stress out of pension consolidation is exactly what we aim for, so it’s wonderful to hear this landed well.
Best,
Penfold
Prompt and professional service
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Richard,
Thank you for your kind words! We’re really pleased to hear the service felt both prompt and professional. That’s exactly what we aim for.
Best,
Penfold Team
This company really is a poor example of New Pension companies
The Transfer Department of Penfold are woefully bad. My experiences with attempting to achieve a Pension Sharing Order, issued by the Court, has been a terrible experience, met with amateur customer service. Penfold operates by giving the least/no information to delay and detract. This company really is a poor example of the New Pension companies - steer clear.
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi there,
Thank you for your feedback. We understand how challenging this type of process can feel. Our team shared the required information and timelines with you and worked to support the case through to resolution. Your comments are appreciated and help us reflect on how we can continue improving clarity and communication.
Best,
Penfold Team
Transfer bonus
Transfer completed successfully.
Had to spend time checking what had happened to the bonus I was eligible for.
It has now been clarified but the communication of the offer was poor and did not specify that it would be paid in stages over 2 years. Nor did it specify that tax relief was already included in the amounts.
19. januar 2026
Besvarelse fra Penfold
Hi there,
Thanks for your review and for sharing your thoughts. We’re pleased that everything is now clear and that our team was able to follow up with you directly. We value feedback like this and are always looking for ways to make our communications clearer and more helpful going forward.
Best,
Penfold Team
Great support
16. januar 2026
Besvarelse fra Penfold
Hi Nayan,
Thank you for taking the time to share your review with us!
Best,
Penfold
Great support. Easy platform. Good growth!
I started using Penfold as a sole trader as they were one of the few platforms that would allow me to pay in ad hoc and not a minimum per month. That saved me with rollercoaster income! My money has also been growing way above the average annual growth figures so I'm thrilled. The support team are great and friendly- i moved another pension across and they did all the leg work. I'm now employed but will continue to use Penfold for an additional pension pot. V happy customer
2. januar 2026
Besvarelse fra Penfold
Hi Nikki,
Thank you so much for your wonderful review! We’re delighted to hear Penfold has worked well for you as a sole trader and that the flexibility suited your income. It’s great to know you’ve been happy with the growth, the support from our team, and the transfer process. We really appreciate your continued trust in Penfold!
Best,
Penfold Team
Tribhuvani and Steven are both very…
Tribhuvani and Steven are both very supportive in resolving any issue regarding the Penfold so quickly.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Sarita,
Thank you so much for your kind feedback! We’re really pleased to hear you had a positive experience with our support team. We’ll be sure to pass your lovely comments on to both of them.
Best,
Penfold
I reached out for an enquiry and the…
I reached out for an enquiry and the service was fast. I got the relevant information I needed to make my next decision on my pension scheme. Would definitely recommend penfold
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Karen,
Thank you for your lovely review! We’re glad we could provide the information you needed quickly and help you make your decision. We really appreciate the recommendation!
Best,
Penfold
Besvarelse fra Penfold
Hi Mark,
We really appreciate your review! Delighted the process felt simple and smooth.
Best,
Penfold Team
Besvarelse fra Penfold
Hi there,
Thanks so much! We really appreciate your feedback and are glad you’re enjoying using Penfold.
Best,
Penfold
Besvarelse fra Penfold
Hi Carl,
Thank you for your kind words! We’re delighted you’re enjoying the app and your experience with Penfold.
Best,
Penfold Team
Besvarelse fra Penfold
Hi Ronald,
We really appreciate your review! Delighted you felt well supported and kept informed.
Best,
Penfold
Tashna was extremely helpful
Tashna was extremely helpful in guiding us through the process of obtaining a temporary NI number. She responded promptly to our queries, and made sure everything was understood so we could move forward without delays. Her support was professional, efficient, and much appreciated.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Ayub,
Thank you for your lovely feedback! We’re delighted to hear our support team was able to guide you through the process so clearly and efficiently. We’ll be sure to pass on your kind words to Tashna. She’ll really appreciate them.
Best,
Penfold
Thanks for response
very quick and swift response for resolving the queries and providing solutions
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi there,
Thank you for your kind words! We’re so glad your queries were resolved quickly and effectively.
Best,
Penfold Team
Unbelievable customer support
Unbelievable customer support! I submitted a query and had the necessary document within a couple of hours. Highly recommend!
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Debi,
Thanks for the fantastic review! Delighted we could get everything sorted for you so promptly.
Best,
Penfold
really responsive and helpful team
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Penny,
We really appreciate your review! Delighted the team could support you.
Best,
Penfold
Well-managed & transparent
Well-managed fund with added transparency via the Penfold app. You have instant access to your pension details and forecasting tools. Plus, it is also pretty easy to contact a member of the team if you need to.
9. januar 2026
Besvarelse fra Penfold
Hi there,
Thank you for your lovely review! We’re delighted you’re finding the app clear, transparent, and easy to use. Our support team is always there for you whenever you need assistance.
Best,
Penfold Team
Answered what I needed and got me the…
Answered what I needed and got me the relevant information I requested very promptly
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Jackie,
We really appreciate your kind words! Delighted we could provide the information you needed so promptly.
Best,
Penfold
Besvarelse fra Penfold
Hi there,
Thank you for your feedback! We’re glad you’re happy with the service and have reached out should you need any further support.
Best,
Penfold Team
It's easy access to your policy through…
It's easy access to your policy through the app and make changes if required also plenty of information from monthly emails
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Penfold
Hi Robert,
Thank you so much for your review! We’re pleased you’re finding the app easy to use and the updates helpful.
Best,
Penfold
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.