Scales are useless unfortunately. Inconsistent weight. I contacted customer service who kindly instructed me how to recalibrate the scales which i did, still not right. I have asked to return them... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service is god awful almost non existent. Two methods to communicate, email or a chat. You would think chat would be the faster option but you'd be wrong. Lies on the chat window right off th... Se mere
I waited two months to get this scale. In the two weeks I've had the scale it has been able to make a reading 4 times. I've upgraded my phone, I've changed the batteries in the scale, and yet the app... Se mere
Finally got my scale which seems to work but it took 3 months to receive it. I contacted care 4 times, asked for an update or refund they’ve just kept telling me it was being processed but never would... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Introducing the most accurate Wi-Fi smart scale. Understand your body better with a smart scale that automatically tracks weight, body fat, BMI and lean mass and shows your trends over time. It's the ultimate scale to keep you in track with your fitnes...
Kontaktoplysninger
315 Queen Street West , , M5V2A4, Toronto, Canada
- support@getfittrack.com
- getfittrack.com
Disappointed
I placed my order for a FitTrack Dara Scale on October 2, 2021 and I am still waiting to receive it. I was so excited when I made my purchase. It was supposed to assist me with an end of the year health plan I had, but it's been over 3 months and I still don't have the scale I ordered.
13. januar 2022
Do not order from these people
Do not order from these people. I have not received the scale I paid for months ago. Just notices of delays delays delays.
7. januar 2022
Purchased product October 2021 for a…
Purchased product October 2021 for a Christmas gift. They said there it was back ordered and would take 30 days to receive. I was okay with that…It is January 2022. Have not received the Fittrack yet… customer service has not gotten back to me yet either. No updates. Not happy.
**End if January 2022 here…still no product!! HELLO?? Anyone want to get back to me??
5. januar 2022
I placed my order in October and have…
I placed my order in October and have not received the scale. This is very poor customer service. I have also requested a refund twice and have not heard anything.
4. januar 2022
I ordered my scale
I ordered my scale. I still haven’t received it and there is no communication on where or when it is coming.
3. januar 2022
I give it a big fat 0
I give it a big fat 0
It still has not been delivered…
Not happy at all
3. januar 2022
I’m very upset for purchasing a product…
I’m very upset for purchasing a product that I was excited to use and start my weight loss journey with. The delay in receiving this scale is onsite. Meanwhile, you continue to sell more products while not being able to fulfill your current orders.
2. januar 2022
I ordered this Fittracker Scale back in…
I ordered this Fittracker Scale back in October 2021, I purchased the item through Afterpay, I have completely paid this item off and still have not received my purchased item, all I keep getting is email, excuses. Order # 436727 Joletta Turner, no item!
2. januar 2022
Never received product nor refund
1. januar 2022
It is taking way too long to get my…
It is taking way too long to get my scale. I had to contact your company just to find out it was on back order for three months.
1. januar 2022
Still waiting for the 3 scales I…
Still waiting for the 3 scales I ordered on October 4th for Christmas gifts that never came. I do not understand how you are continuing to advertise and sell when orders that are months old have not been fulfilled?
Customer service has responded to my inquiries of wheres my stuff but no product to date.
Disappointed but still waiting...I gave IOU's to the gift recipients.
1. januar 2022
I am still waiting for my fit track
I am still waiting for my fit track. It has been almost 3 months!
1. januar 2022
I ordered this almost 3 months ago and…
It is now February and I still have not received it. Every tome I inquire as to when it will be shipped they say another month. Is this a scam?
I ordered this almost 3 months ago and I have not received it.
1. januar 2022
Still haven’t received my product yet
Still haven’t received my product yet. You’ve been friendly, but this is unacceptable.
1. januar 2022
Ordered Oct 2nd and still not received…
Ordered Oct 2nd and still not received so not sure what you want me to rate
31. december 2021
I still haven't received my scale after…
I still haven't received my scale after almost 4 months.
31. december 2021
Never received my order been waiting…
Never received my order been waiting over 4 months.
31. december 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.