Scales are useless unfortunately. Inconsistent weight. I contacted customer service who kindly instructed me how to recalibrate the scales which i did, still not right. I have asked to return them... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service is god awful almost non existent. Two methods to communicate, email or a chat. You would think chat would be the faster option but you'd be wrong. Lies on the chat window right off th... Se mere
I waited two months to get this scale. In the two weeks I've had the scale it has been able to make a reading 4 times. I've upgraded my phone, I've changed the batteries in the scale, and yet the app... Se mere
Finally got my scale which seems to work but it took 3 months to receive it. I contacted care 4 times, asked for an update or refund they’ve just kept telling me it was being processed but never would... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Introducing the most accurate Wi-Fi smart scale. Understand your body better with a smart scale that automatically tracks weight, body fat, BMI and lean mass and shows your trends over time. It's the ultimate scale to keep you in track with your fitnes...
Kontaktoplysninger
315 Queen Street West , , M5V2A4, Toronto, Canada
- support@getfittrack.com
- getfittrack.com
The app wouldn't sync with my phone 90%…
The app wouldn't sync with my phone 90% of the time.
Defective scale and customer service is…
Defective scale and customer service is just giving me the run around
It was great in the beginning 3 or 4…
It was great in the beginning 3 or 4 days but now it only shows my weight on my app not all the other information.. sometimes my weight doesn't even link with it..
This scale is accurate
This scale is accurate, however I am having a hard time keeping it working. If I do not use it for a few weeks, it will need a battery change before it will work.
Since I received my fit track I have…
Since I received my fit track I have lost over 5 pounds.
I love fit track
I love fit track. I’ve had it about 2 months and it helps to keep my on track and accountable!
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! ABSOLUTE RIP OFF. TAKING PEOPLES MONEY AND SUPPLYING NOT FIT FOR PURPOSE GOODS. OR GOODS THAT SIMPLY DO NOT WORK! ORDERED SCALES IN SEPTEMBER. ARRIVED. DO NOT EVEN SWITCH ON! HAVE BEEN IN CONSTANT EMAIL CONTACT SINCE TRYING TO GET A RETURNS LABEL SENT! KEEP TELLING ME THE FULFILLMENT TEAM ARE LOOKING AT IT. WHOEVER THEY ARE! AM NOT GIVING UP AND WILL NOW REPORT THIS DIABOLICAL COMPANY TO TRADING STANDARDS AND THE CONSUMER OMBUDSMEN.
New app is so cool
New app is so cool. I'm hooked and now my scale and phone are linked and don't loose each other.
This item was never received
This item was never received. Advised customer service.
Tracking shows the item “on the way” since 7/13/21
UPS tracking code.
1Z8R3W33YW35992295
It's just a regular scale
It's just a regular scale. I've yet to get mine to sync my information to the app on my phone.
Literally the worst customer service
Literally the worst customer service I have ever experienced. We received our scale MONTHS ago and it never even turned on. Been trying to get a replacement or refund ever since and it takes weeks for even a response.
Poor quality customer service
My first scale was delivered super fast and I loved it for as long as I got to use it. Turns out the scale is even more sensitive than the instructions lead on as I cleaned it as it said to and my scale still broke. My second one I ordered over a month ago and still haven’t received it. Shipping delays said 30 days but it’s been much longer and I haven’t received any update on when it might ship. Horrible customer service
I love the application
I love the application! But can not track weight loss. Once I weigh myself I would like to see progress in numbers not in scale.
My FitTrack stopped working after the…
My FitTrack stopped working after the 2nd week. I changed the batteries and it still would not turn back on. I contacted customer service to see if I could exchange it for another or get a full refund and I never received a response. Quite disappointed with my experience.
I never received my order & no response from customer service
I never received my order and all of my attempts to contact customer service about my missing shipment as well as my inquiries about a refund went unanswered.
Not accurate at all!
Not accurate at all… fluctuates anywhere from 3-6 lbs each day. I have two other scales but thought this one would be a good scale to track progress since it connects to my phone. The other two scales (one is manual and the other is digital) correlate on the weigh in but this scale is always off. Very disappointed. Haven’t used it in an entire month. Now it just sits there and collects dust.
11lbs added lbs with this scale than 3 others
I need help, your scale weighs new 11 lbs heavier than my 3 scales. How can I calibrate it?
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








