Although the package arrived damaged, which isn't the store's fault but the delivery service's, what we ordered was very well wrapped and arrived undamaged. The store's service was excellent and frien... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Genshin Whales is always such a pleasure to buy from. They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock,... Se mere
Product was packaged carefully and shipped out quickly. Very happy with the overall experience.
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Based in Sydney, Australia. Selling Official Genshin Impact, Honkai: Star Rail, Arknights and Zenless Zone Zero merchandise.
Kontaktoplysninger
Sydney, Australien
- 0481817375
- contact@genshinwhales.com.au
- genshinwhales.com.au
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always a pleasure to buy from
Genshin Whales is always such a pleasure to buy from.
They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock, they refund or email you super quickly. The packing is always super secure and nothing I have ordered has arrived broken. Pre-orders often come early, and you receive tracking information near-on immediately.
I've been ordering with them for literal years to get official Genshin and HSR merch, and they're one of the best in Australia.
Always got updates on the order and it…
Always got updates on the order and it arrived with no issues :D
Package movement alerts
I was always alerted of the movement in my order through the system up until its arrival.
Perfect Birthday Gift
The order was as described/pictured and arrived promptly in plenty of time for my child’s birthday. Thank you!
I’ve been eyeing this item for a good…
I’ve been eyeing this item for a good while and I’m glad I got it, it feels expensive and looks great. Came packaged really well no cracks or any breaks
Package was sturdy and the items seemed…
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect condition. Delivery took a bit long but the shipping was immediate after the order. In the first end, the whole experience is fine.
100% Satisfaction
2nd Purchase with Genshin Whales. Both times received items on time and no problems with Merch. Would shop again.
my grandson loves he figurine
When they were out of stock
When they were out of stock, they informed me immediately and gave me alternatives for other products or a refund.
Surprised
Quick delivery
Great quality products
What more could you ask for
Have ordered twice and so far great
Got everything I wanted
Got everything I wanted! It was a little sad that it said the aranara keychains were available when they weren't, but overall I'm happy! I got my Cacucu and I got a blind bag for my sister! She got the chimera she wanted lol!
Great experience
My overall experience was very positive. I purchased Honkai: Star Rail Awooo Firm Chimera Pet Blind Bag as a present for my daughter, and everything went smoothly from start to finish. The delivery arrived exactly as expected, right on time and in great condition, which made the surprise even more special. The product itself matched the description and met our expectations, adding to the joy of giving it as a gift. I appreciate the reliable service and would confidently recommend this to others looking for a hassle-free purchase.
Easy to order
Easy to order. Quick shipping information provided and arrived fast. Item exactly as described.
I was able to get a replacement part…
I was able to get a replacement part for my bag
It took I little while but I’m very happy
Amazing Oceania Proxy
Honestly this was a "test order" with a new proxy and everything shipped perfectly, undamaged, and was exactly what I was looking for!
Quick delivery and the package came…
Quick delivery and the package came without any damage.
Dette er Trustpilot
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