Delivery is great. Well packaged, shipping is pretty fast, usually within one day of the shipping label being created. Also visited their booth at animanga and smash, The staff were friendly
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Genshin Whales is always such a pleasure to buy from. They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock,... Se mere
I ordered from Genshin Whales several times and their service is still good as always! My package not only arrived on time in good condition but they also replied to my question quickly with clear ex... Se mere
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Based in Sydney, Australia. Selling Official Genshin Impact, Honkai: Star Rail, Arknights and Zenless Zone Zero merchandise.
Kontaktoplysninger
Sydney, Australien
- 0481817375
- contact@genshinwhales.com.au
- genshinwhales.com.au
Good service
Delivery is great. Well packaged, shipping is pretty fast, usually within one day of the shipping label being created. Also visited their booth at animanga and smash, The staff were friendly
Highly recommended
I ordered from Genshin Whales several times and their service is still good as always! My package not only arrived on time in good condition but they also replied to my question quickly with clear explainations~ No complain from me
Always a pleasure to buy from
Genshin Whales is always such a pleasure to buy from.
They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock, they refund or email you super quickly. The packing is always super secure and nothing I have ordered has arrived broken. Pre-orders often come early, and you receive tracking information near-on immediately.
I've been ordering with them for literal years to get official Genshin and HSR merch, and they're one of the best in Australia.
Always got updates on the order and it…
Always got updates on the order and it arrived with no issues :D
Package movement alerts
I was always alerted of the movement in my order through the system up until its arrival.
Perfect Birthday Gift
The order was as described/pictured and arrived promptly in plenty of time for my child’s birthday. Thank you!
I’ve been eyeing this item for a good…
I’ve been eyeing this item for a good while and I’m glad I got it, it feels expensive and looks great. Came packaged really well no cracks or any breaks
Package was sturdy and the items seemed…
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect condition. Delivery took a bit long but the shipping was immediate after the order. In the first end, the whole experience is fine.
100% Satisfaction
2nd Purchase with Genshin Whales. Both times received items on time and no problems with Merch. Would shop again.
my grandson loves he figurine
When they were out of stock
When they were out of stock, they informed me immediately and gave me alternatives for other products or a refund.
Surprised
Quick delivery
Great quality products
What more could you ask for
Have ordered twice and so far great
Got everything I wanted
Got everything I wanted! It was a little sad that it said the aranara keychains were available when they weren't, but overall I'm happy! I got my Cacucu and I got a blind bag for my sister! She got the chimera she wanted lol!
Great experience
My overall experience was very positive. I purchased Honkai: Star Rail Awooo Firm Chimera Pet Blind Bag as a present for my daughter, and everything went smoothly from start to finish. The delivery arrived exactly as expected, right on time and in great condition, which made the surprise even more special. The product itself matched the description and met our expectations, adding to the joy of giving it as a gift. I appreciate the reliable service and would confidently recommend this to others looking for a hassle-free purchase.
A good store for your MiHoYo products
Sent an email asking questions and I got a response within 24 hours. Very happy with their customer service. Got what I ordered. A+ store. Will do business again.
Easy to order
Easy to order. Quick shipping information provided and arrived fast. Item exactly as described.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








