Hi, I received my order today, Wednesday 13 May after ordering on the on the 7th. I was very impressed by the fact that although you couldn1t supply the part I requested for my class 47 you took tim... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
New to the hobby after 40 years. Purchased from Gaugemaster based on previous reviews and members of the model railway club I’ve joined. High quality products that are reasonably priced and ease your... Se mere
A comprehensive stock of many different scales. The shop has been completely rearranged and nobody has much idea where things are and the placement of some items is confusing and illogical (a membe... Se mere
ordered some fleichmann profi track, point motors and controller.shipped via ups and delivered a couple of days later. go to gauge master because they have a good selection of European n gauge track a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Gaugemaster - The Model Shop for Big Imaginations. Gaugemaster are one of the largest model shops in the UK, with over fifty thousand products listed – many of which are in stock. We stock the finest model railway items from companies from all around the world, so you will almost certainly find what you need – no matter what scale, period, or location you model. Our friendly, helpful staff are only a phone call or an email away.
Kontaktoplysninger
Ford Road, BN18 0BN, Ford, Storbritannien
- +44 (0) 1903 884488
- hello@gaugemaster.com
- gaugemaster.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A very satisfied customer.
i liked the vast range of products that they stock and at very attractive prices. the service i received was both quick and efficient with very good postage charges. in my opinion an all round excellent company, many thanks.
Website frustrations
I primarily use the website to search for Heljan Spare Parts which to say at the least can be very difficult because there are no images or drawings of the parts, and in many cases descriptions, aided by the search facility not appearing to work as it displays completely irrelevant products. This may be because there is no common system deployed in cataloguing the items which makes the entire experience very poor, frustrating, time wasting. Oh then there are links to pages that no longer exist.
Visited the Gaugemaster shop at Ford
Visited the Gaugemaster shop at Ford, amazing selection of all scales model railways, the shop had changed interior since my last visit, were working layouts, enjoyable but can be expensive visit, staff were helpful, one big downside is lack of pricing on railway buildings and accessories.
Another disappointment at Gaugemaster
A comprehensive stock of many different scales. The shop has been completely rearranged and nobody has much idea where things are and the placement of some items is confusing and illogical (a member of staffs comment). I model 0 gauge which as most know is about twice the size of 00 scale but it doesn't mean 0 gauge modellers are twice as tall as 00 modellers so putting the wagons and locos 3 metres off the floor isn't the cleverest thing to do. If the wagons were at least visible instead of only the labels on the box end which most can't read. You need to rethink this .
Great company and great service as…
Great company and great service as always. If there is ever a problem (very rare) they always put it right
Superb customer service as always
Superb customer service as always
Great company
The company is efficient, helpful, trustworthy and a pleasure to deal with. I particularly like their willingness to send out a partial order if some ordered items are out of stock.
Great selection of products
Great selection of products from a variety of brands, control items to rolling stock. Helpful advice from knowledgeable staff
Gaugemaster, Ford, West Sussex
I have been ordering products from Gaugemaster since 2004, I have always been extremely satisfied with this retailer.
My experiences with Gaugemaster have been a combination of online and personal visits to their shop.
I have always found them to be professional, polite and always helpful.
I thoroughly recommend Gaugemaster.
Fast delivery, well packaged, excellent service
The items arrived quickly and were well packaged.
Excellent ordering/delivery process
Excellent ordering/delivery process. Items ordered on Saturday morning, arrived Tuesday morning. Goods securely packaged.
Extremely helpful
Extremely helpful, especially when I was a little confused. Top people
Delays when ordering out of stock items
When you have an article in stock it comes really quickly. Which is good.
When an article is out of stock but can be ordered it takes for ever to arrive and there are no updates about progress or possible delivery date. Sometimes, eventually a message comes that it is no longer available. This is frustrating and bad.
I currently have two models caught up on this limbo land of “on order”
As always a quick service well packed
Very professional
I am very impressed by the speed of dispatch following an order. To be honest, I feel they are a little on the pricy side but there is no denying the quality.
We ordered some vouchers from you for a…
We ordered some vouchers from you for a retirement gift for one of our staff members. You delivered them really quickly however I am giving 3 stars due to the fact that the vouchers cannot be used online and for the really archaic process in terms of using them. I think you have great products however, you must be losing a lot of business that you don't even realise you are losing due to the arduous way your vouchers work. There are a lot of company's offering similar products but with a modern gift voucher offering. I really wasn't going to purchase them because of this and only ended up doing so after the employee said it would be okay.
Product ordered from website was not as…
Product ordered from website was not as described. Would not use again.
It's not just about what goes right
It's not just about what goes right, but what happens when something goes wrong!
I ordered a DCC decoder, which for some reason refused to work. I sent it back, got a swift refund, and ordered a replacement which arrived promptly and works great.
I think you can learn more about a company from its actions when something goes wrong. Gaugemaster couldn't have been better.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








