Account & TRADFI frozen for 19 days – only generic replies, zero transparency (1233 USD) Review text: Gate.io has frozen my Spot and TRADFI accounts (UID 13469988) for 19 days... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Account & TRADFI frozen for 19 days – only generic replies, zero transparency (1233 USD) Review text: Gate.io has frozen my Spot and TRADFI accounts (UID 13469988) for 19 days... Se mere
Virksomheden har svaret
We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a datab... Se mere
It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days. I assume that this is due to low liqui... Se mere
Virksomheden har svaret
Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am als... Se mere
Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.
Panama City, Panama
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Gate has provided trouble free web hosting for many years for me. For some reason, my password sometimes no longer works but at the moment it's working, so no complaints.
Gate.com has been hosting my site for years. They are extremely helpful and the site servers are high speed. No lag or waiting around for pages to load when they serve them. I recommend Gate.com to everyone.
As happens all too frequently these days the card that I was using for my Gate.com accounts was hacked, As a result my payments were overdue. Gate emailed me and I called them to fix the situation. It was quickly and courteously taken care of. I have been a Gate customer for many years and have always found the to be a pleasure to work with.
I was a Gate.com customer for over 20 years (back when they were Hostway). This year, my VPS became corrupted, and technical support was unable to fix the problem. They set-up a new VPS, but it couldn't support the basic version of PHP required by Wordpress.
Gate suggested I go to one of their "sister companies" instead. They refunded me for the original VPS, but they claim I didn't respond to a cancelation request for the second VPS – even though I confirmed the request to agents by phone multiple times.
Over 5 months, I've lost track of the number of hours talking to their support or customer service reps. There are some good people there, but the overall service and experience have been completely abysmal.

Besvarelse fra Gate Exchange
This is a great way to give yourself a vanity email address....easy to use and affordable.
I have been with Gate.com for close to 20 years, when I first joined it was called "Hostsave.com". Earlier this year I ran into a major issue with my domain (nettak.com) as it was not showing up anywhere. I contacted Network Solutions and discovered that the network pathway(s) had been changed. I've owned my domain (nettak.com) for close to 20 years and couldn't figure out what happened. I contacted Gate tech support and was told that a email had gone out to all domain owners explaining the new change. The original technician who answered my question was rather condescending, bordering on rude, crude and socially unacceptable. The next technician was considerably more helpful to me. It still took about 6 weeks to straighten things out, in between Gate and Network Solutions, but it was finally resolved. I only had a personal website and personal email hosting so it wasn't a big issue but it was frustrating to say the least.
While I wasn't too happy with Gate.com during my "downtime", but I never considered changing my domain host. This was the first real problem that I've had with a domain host and hopefully it will be the last.
I have referred a few people to Gate.com before and after my "issue" as I feel that 95% of the time, you do an excellent job. The 5% of poor performance can be attributed to staff and other issues which crop up from time to time.

Besvarelse fra Gate Exchange
I have used Gate.com twice now. Both times I have been completely satisfied by the service provided.
First of all, I found it easy to upload my website and maintain it.
Second of all, I found their SEO tools useful to tweak and improve my website. I received more visits and improved my ranking in Google.
Third of all, I only had to contact customer service twice because of issues, usually because of little mistakes on my end. Each time I talked to a professional and useful agent.
Fourth of all, I and those that visited my website never found it down. I was pleased with the uptime Gate.com provided me.
Unfortunately, due to personal issues, I have had to stop using Gate.com for my website. But when I am ready to resume a presence on the web with my website, I will come back to Gate.com for their services.
Site has consistently been up since Gate purchased the site I originally had hosting it. Support is top notch and professional.
The customer service representative helped my with problem, fast and efficiently. He even waited on the phone until I could fix the problem. Very courteous and helpful.
American Heritage Barn has used Gate.com since we first set up a website for our company. We have found the service to be excellent and as the system becomes updated and even more useful, we have been kept in the loop and have never had interrupted service. We are very pleased with the service and guidance we have received from Gate.com
The technician took my problem as his own.
Been using Gate primarily for our small company's email since 2006. Have never experienced any issues. Highly reccomend.
Gate is a great option for anyone looking for a reasonably priced domain name registration and web services. Setting up custom email addresses is simple and easy
I have been a customer with multiple domains for 10+ Years. Service has always been very reliable.
I needed to check the password for one of my accountsq, and customer service was helpful and resolved my problem. Gate is the best, I have been a loyal customer for years.
Just always works! Over 15 years and counting...
I've been a client for many years now. Anytime I had an issue their 24/7 support was there to fix any issue I had.
I was able to complete the task easily and quickly. The site design is intuitive and well laid out.
Once I was directed to Customer Support he was able to clear things up with my card info with the experation date was changed. The web site does not allow one to delete the default card data and reinter the information being changed. If you try to add a card it thinks you are duplicating that card and errors out. I now have updated and paid my two fees. Thanks
Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am also helping other to build their online presence through Gate. The simplicity of it all makes it worth it. The fact that I can call them anytime of the day or night makes them exemplary.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.