GAOMON Anmeldelser 102

Product is great! Unfortunately the material quality of the Leather Case Bracket was very weak but Customer Service Representative Ciyea Zhang handled the issue well!

The shipping was very fast, the product in perfect condition despite being refurbished, and it is an extremely good display tablet! what really made the experience amazing was the support! I mentioned in my feedback on my ebay review that it didn't come with the leather screen protector bracket. I was contacted and compensated $10! I didn't know customer service this good still happened!! The PD 1320 is soo responsive, and the screen brightneses is amazing! I initially tought it wouldn't look amazing because of the IPS panel and %82 NTSC, but it really does look amazing! The only mild critique I can think of is the pen being slightly less comfortable, and a little heavier than a Wacom pen, but that's a nitpick at best. I will gladly be recomending Gaomon to anyone I know looking for a display tablet at an affordable price, as the refurbished prices are a stellar deal!!

Good and constant Communication and updates,

The support is fantastic and really helped me with the issue. The product is perfect.

Superior, very fast and solution oriented customer service. Although the pen of my tablet was broken after about 1,5 years of usage, I am very satisfied about how Gaomon customer service handled this situation.

The team was very responsive to my issues when I emailed them about a shipping delay.

They were kind, patient and offered an alternative if I needed it. Luckily, the package arrived safely despite the delay (which wasn't their fault) and the team was very happy to hear that.

The pricing of the tablet is great (WH851), it came with good accessories and it's lovely to work on. It's not slippery and the pen is a great size to hold.

The Gaomon company is very sociable. Ms. Ciyea Zhang from GAOMON Customer Service is particularly helpful. She provides information quickly and comprehensively. A clear advertisement for the Gaomon company and its employees.

The customer service is at sky level!!! I was asking about the cable's technical details, and GAOMON's employee Ciyea Zhang answered me immediately with the information needed! Thank you very much!!!!!! I can happily continue drawing🥹

Support helped me resolve the issue with my device and they were very friendly too. I am grateful to them.

I have had my Gaomon Tablet for over a year now and it has preformed extremely well! It has a solid build, vibrant display, and accurate pen digitization. A bit ago it stopped working as expected (I think it a windows update broke it) and their support was very nice and helpful! They where able to guide me though the process of remediating the issue and I am happy to say that it fully works now and I look forward to continuing using this tablet in the future!
5 Stars at a price that wont break the bank. Would recommend!

fast reply to my questions about gaomon tablet

Meine Erfahrung mit dem Kundenservice von GAOMON war absolut enttäuschend. Es fehlen klare Informationen zur Rücksendeadresse, den Rücksendekosten und dem Ablauf der Rückerstattung. Zusätzlich sind alle wichtigen Details zu Widerruf und Rückgabe nur auf Englisch verfügbar – auf einer deutschen Website. Das ist nicht nur unprofessionell, sondern möglicherweise auch rechtswidrig.

Im Vergleich zu Anbietern wie Amazon, wo Rückgaben schnell und unkompliziert abgewickelt werden, wirkt GAOMON überfordert und chaotisch. Für mich steht fest: Hier werde ich nicht noch einmal bestellen, und ich kann es auch niemandem empfehlen.

Wer Wert auf Zuverlässigkeit und Transparenz legt, sollte hier besser die Finger davon lassen.

I was worried that I would not be heard out by Gaomon as other tablet companies often just brush off customers who buy from them( let alone those who didnt have insurance). I had gotten my new tablet after my last gaomon died after 10 years of service. I was so sadden that it had malfunction within 2 months of use. I was asked for video evidence as one should always do when trying to solve any tablet problem and was immediately provided a new tablet afterwords. I felt so happy and valued! it reminded me why I love this company and their products to begin with!

Очень быстро и эффективно помогли в устранение неполадок. Планшет и стилус работают отлично как будто только только купила. Хорошие услуги и товар, спасибо вам большое ♡

Fantastic customer service. I unfortunately received a broken device, but after quickly going through all common fixes, I was sent a new tablet!
Communication was easy, quick and uncomplicated.

Had a problem with my GAOMON M1230 tablet and contacted the service team and I'm actually surprised by how efficient, fast and over all, patience they are! very much the best costumer service experience I ever had in anything.

When I did my purchase on the website it was so easy and then I made some mistakes on my information and I was scared. I just came back to the website and sent and email with my concerns and they replied immediately and helped me so much.
Thanks

I think the Gaomon has the best system support to clients and their treatments to clients are so cute and nice. I'd got an error in delivery address but then with the help of client service they've fixed it as quick as possible and sent the package to the correct address. In conclusion, i m glad and satisfied )))

Das bestellte Grafikdisplay/Tablet ist meiner Meinung nach wirklich gut verarbeitet und für den Preis zu den Black Friday angeboten echt kostengünstig. Sehr leicht zu installierende Treibersoftware und man kann sofort danach starten. Die Handhabung ist ebenfalls super. Preis/Leistung stimmt jedenfalls für mich! Besonders gut gelöst finde ich die Anschlüsse - da die Kabel im Tablet mit Führung "versenkt" sind kann nichts verwackeln und daher auch sehr schwer ein Wackelkontakt entstehen, was ich bei anderen namenhaften Herstellern bereits mehrfach hatte. Lieferzeit war etwas länger als angegeben, aber das lag am Zusteller; insbesondere da um den Black Friday die Auslastung höher ist. Auch nach Nachfrage im Support zum Bestellstatus kam schnell eine Rückmeldung. Daher alles in allem gerne wieder! 🙂