Gaomon helped me very quickly and efficiently to replace my faultive stylus, even 2 years after the purchase. I was not always very reactive, and they did perfectly. I only had to pay for the shipping... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I explained my problem clearly, detailing what I had already tried on my end, and the support team immediately helped me more thoroughly, taking me seriously and without making me repeat common steps... Se mere
Пользуюсь графическим планшетом от этой компании на протяжении двух лет, работает безотказно. Когда произошëл некий казус, был по ошибке заказан планшет служба поддержки довольно быстро и оперативно... Se mere
Очень рада приобретению товара "Графического планшета GAOMON PD2200" от этой компаний, все качественно Продавец отзывчивый, отвечал на вопросы, которые интересовали, либо беспокояли, был на связи,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Manufacturer of Graphics Tablet, LED tracing Light Box, Pen Display. Gaomon is a creative brand that empowers creators worldwide with innovative and individualized graphic input devices. Since our establishment in 2011, we have been dedicated to developing professional tools that embody the core concepts of confidence and freedom. ------------------------- グラフィックタブレット、LEDトレーシングライトボックス、ペンディスプレイのメーカー。 Gaomonは、革新的で個性的なグラフィック入力デバイスで世界中のクリエイターに力を与える創造的なブランドです。 私達は2011年に私達の確立以来、信任および自由の中心の概念を具体化する専門用具の開発に捧げられました。
Kontaktoplysninger
Guangzhou, Kina
- service@gaomon.net
- gaomon.net
Приобрели в подарок дочери
Приобрели в подарок дочери. Пока не могу оценить в полном объеме. Могу сказать, что поддержка полностью помогла с подключением устройства. Очень быстро среагировали. Очень хороший отклик у устройства.
My Pen nib was not working and they…
My Pen nib was not working and they helped mw to resolve and replace the pen successfully as part of warranty without much wait time.
A good product in terms of quality and…
A good product in terms of quality and build quality, on par with competitors.
Fast and efficient support.
Thanks for the awesome tablet.
driver problem fixed very quickly and…
driver problem fixed very quickly and very friendly thank you
Great Customer Service
The package I received was missing a piece and the customer service team worked diligently with me to make sure I received exactly what I was missing.
Very good customer support. Very kind and helpful!
I don't usually write reviews.
When I purchased the tablet from Gaomon I noticed that the scroll wheel was having issues. Of course I wrote support and I got my money refunded in an easy to understand and straightforward process. Plus the support was very nice and helpful.
Would greatly recommend service!
Still good as new!
I bought a drawing tablet from Gaomon over 6 and a half years ago now and it still works as good as the day I bought it! While the model I purchased is no longer available for sale, when I had a minor software issue customer support was extremely helpful in helping me fix it and very responsive!
I was treated with great kindess
I was treated with great kindness and the support with my product was superb.
Amazing customer support.
Their customer support is actually top notch. Helped me every step of the way and was super kind as well.
Fantastic Support Team
Prompt responses and consistent follow-ups made working with the support team easy and stress-free.
love gaomon support
they are kind and respond quick. every time I have contacted support over the years I have been satisfied. they seem to genuinely care about their products and customers. and I like that I am talking to a real human and not some ai robot that won't help me.
I'm extremely satisfied with your service support
I'm extremely satisfied with your support service. However, I have one suggestion: please consider starting a dedicated service centre in India. It would help many users here get faster assistance when needed.
Helpful Support
The person who helped me was super attentive, helpful and kind, Ciyea Zhang
I had the wrong cords when I purchased…
I had the wrong cords when I purchased my Gaomon tablet , luckily the customer support went above and beyond to help me not only help me when my problem, send me new cords but also check in with me to see if those new cords worked. I will be purchasing from here again !!
Product replacement
After I had received the GAOMON M106K Graphics Tablet, the Pen didn't work and neither charged. So, I contacted the support.
The support answered quickly (a lot faster than I did), I answered their questions and sent them a short video of the pen not working. They quickly sent a full replacement!
They also answered additional questions, related to similar products, etc.
Very friendly, helpful and fast.
Thank you, Ciyea and GAOMON!
service d'assistance très réactif et efficace
The driver installation wasn't working properly, so I had to contact support. The response was very quick, and after a detailed discussion about my problem, I was given a specific procedure. The problem was resolved in less than 24 hours.
You guys were great
You guys were great, didn’t ask to many unnecessary questions, only tried to get to the bottom of the situation and fix the problem, appreciated the service cause it didn’t feel like I was being interrogated either. And y’all were understanding aswell.
Many thanks to the GAOMON support team
Many thanks to the GAOMON support team, especially the representative who has been assisting me so far with great expertise and patience. The service has been excellent and ongoing, and I am looking forward to the completion of the support soon. I truly appreciate all your efforts and hope to continue experiencing the same great level of assistance.
Amazing customer service and problem solution.
My concerns and issues were handled quickly and completely. I am more than 100% happy with my results. I would not hesitate to buy from this company again, they are fantastic.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








