Galileo Medical Anmeldelser 

590
•
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This is my second time using Galileo. It's so much easier than actually seeing a doctor. They are able to get the referrals I need at any point and very quickly. And they help find the specialist that... Se mere

Bedømt til 4 ud af 5 stjerner

Convenient and works for me, but not going to be good for everyone. You'll get a different doctor every time, so sometimes you may be answering similar questions for different people. But like I said,... Se mere

Bedømt til 5 ud af 5 stjerner

Very responsive and convient. Dr. Anne did a great job and good conversation about my health. She explained all the medical issues well.

Bedømt til 5 ud af 5 stjerner

It was very easy to book an appointment, clear instructions and the nurse/doctor listened without talking over me. The appointment didn't take a lot of time and my issue was addressed quickly.

Virksomhedsoplysninger

  1. Læge

Om Galileo Medical

Skrevet af virksomheden

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up.

One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes.

After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are.

Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients.

The Galileo service currently operates 24/7 across all 50 states.

Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

590 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 77 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(590)

205 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Prompt response

Prompt response. Opened an account on Friday, spoke to a member of my Care Team on Sunday
( appointment time that I set), got x-rays Monday morning and set up an appointment with a physical therapist Tuesday afternoon. Really impressed with the professionalism of everyone I corresponded with.

2. august 2026
Galileo Medical-logo

Besvarelse fra Galileo Medical

Thank you Surlyjim! So glad we were able to help!

James
Galileo Health

Bedømt til 5 ud af 5 stjerner

Attentive provider

Attentive provider. Listened to my concerns and gave me immediate solutions. Sent rx’s directly to pharmacy.

3. august 2026
Galileo Medical-logo

Besvarelse fra Galileo Medical

That's what we strive to do for you, every time you meet with us -- thank you for your feedback!

Bedømt til 5 ud af 5 stjerner

Prompt and very professional and…

Prompt and very professional and compassionate. Gave me alot of helpful information. Wonderful to be able to get a prescription filled right away.

2. august 2026
Galileo Medical-logo

Besvarelse fra Galileo Medical

This is wonderful to hear, Diana, we're so glad your visit was a successful one!

Bedømt til 5 ud af 5 stjerner

Why did I wait so long to move to an online provider?

I moved to an online provider for ease. This has been the best experience I have EVER had with primary care. They check in and stay on top of your care. I got my verification in 5 days. Took my in person provider over a month. You can schedule follow ups 24/7. The move between the dr and np is seamless. If you are worried you won’t get as good of care, DON’T. Absolutely the best experience I have had.

1. august 2026
Galileo Medical-logo

Besvarelse fra Galileo Medical

Thank you so much for these kind words, Danon! Knowing our care made a difference for you means a lot to us. We're proud to deliver on the ease you were looking for!

Bedømt til 5 ud af 5 stjerner

Victoria

Victoria, listen to all my concern and made me feel comfortable to share with her, my thoughts and how I feel

31. juli 2026
Galileo Medical-logo

Besvarelse fra Galileo Medical

Thank you so much, Revital, we think Victoria's great too!

Bedømt til 5 ud af 5 stjerner

Though I had to wait some time it…

Though I had to wait some time it wasn't very long. Dr. Justin Smith was thorough and took the time to understand and discuss my situation to my satisfaction.

31. juli 2026
Galileo Medical-logo

Besvarelse fra Galileo Medical

We're glad to hear that your visit with Dr. Smith was satisfying, and will let him know his thoroughness is appreciated! Thank you.

Bedømt til 5 ud af 5 stjerner

Quick appointments

Quick appointments. Your care team listens to your issues. Explains things. Convenient.

2. juli 2026
Galileo Medical-logo

Besvarelse fra Galileo Medical

We aim to give you easy access to thoughtful, quality care, and we're so glad that was your experience, Anna! Thanks.

Bedømt til 1 ud af 5 stjerner

This medical provider is a scam

This medical provider is a scam. They will charge you even if you don’t receive or meet with a medical provider. Just for signing up and filling out a consultation request. Do not use them.

23. juli 2026
Uopfordret anmeldelse
Galileo Medical-logo

Besvarelse fra Galileo Medical

Hi Alexis! We certainly don't intend to bill for something that didn't happen! We're investigating now, and we've sent a message to the email associated with your account with an update. Thanks for surfacing this!

Bedømt til 5 ud af 5 stjerner

The Galileo Medical team is awesome!

The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would recommend 10/10!! I'm very confident my health will improve with such caring hearts 💕

17. juli 2026
Uopfordret anmeldelse
Galileo Medical-logo

Besvarelse fra Galileo Medical

These are such kind words, Deborah, thank you! We'll be sure to let our provider team know their thoughtfulness is making a difference!

Bedømt til 1 ud af 5 stjerner

Bad coordination with Lab Corp

A nurse on the Galileo app said she made an appointment for me with a local Lab Corp office. When I showed up at the office, I was told there was no appointment and that I needed to call Galileo to straighten it out. And guess what? I don't even see a number to call.

7. juli 2026
Uopfordret anmeldelse
Galileo Medical-logo

Besvarelse fra Galileo Medical

Hey Yi Chen -- we apologize sincerely for the miscommunication here. While we provided you with the URL for you to self-schedule at the lab facility, we don't usually schedule for you and so we didn't in this case. We're sorry that caused you frustration at the lab, and while the phone number on our lab order should work, you can also reach us 24/7 at 888-613-4254.

Bedømt til 5 ud af 5 stjerner

Great and convenient care

I’ve had a great experience with Galileo. Appointments are available very quickly, which is incredibly convenient. The doctors take the time to listen carefully, ask thoughtful follow-up questions, and make sure all of my concerns are addressed. I also really appreciate that I can continue the conversation through the chat after my appointment if I have additional questions. The whole process is easy, professional, and very patient-friendly. Highly recommend!

30. juni 2026
Bedømt til 1 ud af 5 stjerner

Awful provider

Awful provider. They constantly bill their claims wrong in an attempt to charge fees and copays that they shouldn't be charging based on the insurance coverage / policy that I have. Contacting them is a nightmare; they sometimes take days to respond and if you don't respond within a short window of time that they do, then you have to wait even longer to hear back again. Avoid this provider at all costs unless you want to throw away money for no reason.

2. juli 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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