Gala Health Anmeldelser 

Very convenient, very simple to use compared to other apps I tried

So far so good. I have had my first shots after losing my insurance coverage. It works the same or dare I say better than the Zepbound I was taking. I was initially skeptical. Hopefully my experiences continue to be good.

Not sure yet.

Ease of navigation of the site and easy to understand questions.

I was pretty skeptical at first about the app, but it's actually really user-friendly. Everything I need is right there, and it makes tracking so much easier.

This is a scam and hard lesson learned. I canceled my subscription May 30th and I'm still waiting for my refund... the message center tells me that its being processed and that I should be getting a confirmation email... I ask every day for that email... nothing from them and the conversation is just going in circles. Don't fall for this scam!

Easy to order

Application

Getting started was easy plus they provided a discount. Upping the dosage was easy with no increase. However, a lot of the companies ship zofran out with the script knowing that nausea is common- esp on the 2nd third days. I asked for a script and I’m
Still waiting.. that was a month ago. Clearly being answered by a bot. It was a simple request. Plenty of providers out there with better customer service.

Fast and convenient

So far I just like that I received correspondence from your company. Last week I tried to order GLP1 and the company took my money and never responded. I’m still waiting for a refund or dispute resolution.

I found using Gala GLP-1 easy, they were quick in getting product out and it was delivered in an ice pack to stay cold until I got it to the fridge.
Met my goal, feel great!

Great price. Great support. Fast shipping. So happy with the results.

Just started but the initial process has been very smooth and fast. Got my delivery in about three or four days after ordering and the customer care team responds quickly

I signed up with Gala in March 2026 on a three-month subscription plan and received my first vial promptly. Unfortunately, the experience went downhill almost immediately.
The first red flag was receiving communications directing me to a BioReference lab with little to no explanation. I spent my own time researching the messages, figuring out what they were about, and scheduling bloodwork at a participating location (there aren't any BioReference sites conveniently located in my area), only to later be told that the bloodwork was no longer needed.
Shortly afterward, I began receiving text messages from an unknown sender offering additional medications. After some investigation, I learned this was Photon Health, a company Gala works with. However, I had to contact Gala to confirm the messages weren't a scam. It would have been much more professional to simply notify customers in advance that a third-party pharmacy partner would be contacting them.
When I received my first vial, I informed Gala that I needed to delay starting treatment by a few weeks because I was recovering from a severe cold. They assured me that my next shipment could be postponed accordingly.
Then the real problems began.
I started receiving a barrage of emails and text messages telling me to complete a questionnaire before my refill could be processed. However, the questionnaire was nowhere to be found in the app or on the website. When I logged in and clicked "Refill," the system incorrectly showed that the questionnaire had already been completed.
I contacted Gala repeatedly. Sometimes I received a polite response; other times I received no response at all. Weeks passed with no resolution and no shipment.
Then Gala charged me another $597.
At this point, I have been charged a total of $1,194, have received only a single vial shipped in March, and it is now mid-June. I've sent numerous emails and chat messages. Each time, I'm told the issue is being "escalated," but nothing actually happens.
The lack of communication, poor coordination between vendors, billing issues, and inability to resolve a straightforward refill problem have made this one of the most frustrating customer service experiences I've ever had.
I cannot recommend this company. Avoid.