Furniture Direct (Leics) Limited Anmeldelser 

689
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... Se mere

Bedømt til 5 ud af 5 stjerner

Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... Se mere

Bedømt til 4 ud af 5 stjerner

Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... Se mere

Bedømt til 5 ud af 5 stjerner

Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... Se mere

Virksomhedsoplysninger

  1. Møbelforretning
  2. Butik med antikke møbler
  3. Soveværelsesmøbelbutik
  4. Butik med havemøbler
  5. Madrasbutik
  6. Kontormøbelforretning

Skrevet af virksomheden

Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

689 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(689)

16 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Order was simple Thank you! Superb customer service.

Order was simple and incredibly cheap compared to others for exact same mattress. Supplier messed up delivery date so our order was delayed but Furniture Direct UK couldn’t have been kinder about resolving the situation.
Rushed our order over the next PM after it had been delivered to them 2 days late. Thank you so very much for going the extra several miles for us!
So looking forward to going to bed tonight on our new mattress.
Will definitely look to shop with you again and would highly recommend your prices AND your excellent customer service to everyone.

23. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is a scam company

This is a scam company, website doesn’t exist, email on orders doesn’t exist. The live chat on their website doesn’t respond.

19. marts 2024
Uopfordret anmeldelse
Furniture Direct (Leics) Limited-logo

Besvarelse fra Furniture Direct (Leics) Limited

Dear Customer,
Thank you for reaching out to us. We sincerely apologize for any inconvenience you experienced when trying to contact our chat team after 6 PM. As stated on our website, after 6 PM, only sales support is available. We understand your frustration and regret any inconvenience this may have caused.
Regarding your delivery query, we did send an email on March 19th, stating that delivery would occur the following week. We apologize if this communication did not reach you or if there was any misunderstanding. We strive to provide the best possible service to all our customers, and we regret if your experience fell short of your expectations.
We value your feedback, and we're here to assist you further. Please feel free to reach out to us with any additional questions or concerns you may have.
Best regards

Bedømt til 5 ud af 5 stjerner

Italian lamp tables.

Best price online that I seen for my tables.
12 week wait, but this was mentioned on the website . Came on the 11th week.
Overall delighted with purchase and delivery .

23. februar 2024
Bedømt til 4 ud af 5 stjerner

Just Received

Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into our house safely which was far from easy. Extremely courteous and helpful throughout. Will review again once packing opened up but until this point, service has been excellent.

26. februar 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good Customer Experience

Had to chase a for delivery date but replied promptly, then turned around quick.Very good overall service, price was competitive too. Based on my experience, I would recommend and use again.

17. november 2023
Bedømt til 5 ud af 5 stjerner

Super Quick Delivery

Bought the Kayflex Capri 1000 mattress after sleeping on a friend's, only once. I have a back injury and without doubt recommend this mattress. It's phenomenal! Amazing turn time of just 3 days from order to delivery. All in all BRILLIANT!

1. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely diabolical service

Absolutely diabolical service. Stated ready assembled which is why we bought the wardrobes as myself and wife are both disabled. The doors were separate and parts from one of the wardrobes were missing, the supplier insisted they’d been sent out twice, we didn’t receive them. We’d to get someone in to unpack them and take away all the packaging and put the doors on. He them had to come back when the parts did arrive to put the other doors on. One side of the wardrobe is bowed. When we asked the company to pick them up and take them back and give us a full refund, they said they couldn’t do it as they were large pieces of furniture. They offered £50 compensation which does not cover the cost we’ve had to pay to get them sorted. 6 weeks of nothing but aggro

26. september 2023
Bedømt til 5 ud af 5 stjerner

We ordered wiemann sliding door…

We ordered wiemann sliding door wardrobes from furniture direct and were advised 6-8 weeks till delivery. Approx 6 weeks later we received a phone call to say the wardrobes had arrived and they were delivered promptly! We had 35 parts to these wardrobes and only one had slight damage from transit. The delivery men were excellent, passing all items through a ground floor window to us. Got in touch with Ajaz and he promptly ordered a replacement for the damaged item (same sort of timescale again, to be expected as the wardrobes come from germany!) The wardrobes were easy to construct and far cheaper than local. All in all a great buy! THANKYOU! Chris Storer.

22. september 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere