Froothie International Anmeldelser 

744
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Great product. Setting up was difficult because in the package was incorrect information on Setting up the app. There was no information to use the Cookmix app. Frustrating. You need to remove thst fl... Se mere

Bedømt til 5 ud af 5 stjerner

Froothie Italia : sig.na Lisa Madonne e messeri , pulzelle e cavalieri, in questo ottobreggiante e nuvoloso di , una vocale luce rischiarò i miei dubbi su quale potente macchina frullante dotare la... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Leider DPD hat unsere Sendung verloren. Nachdem vielen E-Mails. Wir bekommen eine neue. Support hat mich geholfen. Tolle Produkte! Sehr wichtig für unsere Gesundheit! Liebe Grüße aus Stuttgart An... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ich wollte Ihnen von ganzem Herzen danken, dass Sie mir einen neuen Entsafter geschickt haben, um den defekten zu ersetzen, den ich vor zwei Jahren gekauft hatte. Der Kundendienst hat sehr schnell a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hvidevareforretning
  2. Køkkenudstyrsbutik

Om Froothie International

Skrevet af virksomheden

High quality kitchen appliances

"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.

✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews

Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.

Visit us @ https://www.froothie.eu

Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡

Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄

Real Food Revolution: https://www.therealfoodrevolution.com.au/

Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/

You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

744 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

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4,5

Alle anmeldelser

(744)

64 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

An excellent buying experience online

Efficient communication. Product arrived very quickly, and the product is excellent.

13. februar 2025
Froothie International-logo

Besvarelse fra Froothie International

Hi Lois,

We appreciate your support and sharing your positive experience about our business.

All the best and happy blending,
Froothie team

Bedømt til 4 ud af 5 stjerner

Good

Good not enough information or videos on product.

12. februar 2025
Froothie International-logo

Besvarelse fra Froothie International

Hi Richard,

Thank you so much for your honest feedback.

Have you seen our playlist on YouTube already for additional guidance? If not, here you go: https://www.youtube.com/playlist?list=PL1dicojIF63ouPlrLb-B7a63tLVjiGjrH

Have fun and do not hesitate to get back to us if more assistance is required.

Best regards,
Froothie

Bedømt til 5 ud af 5 stjerner

Well metion to others good sales and…

Well metion to others good sales and team also items really worth it too keep up the great work 👍

22. januar 2025
Froothie International-logo

Besvarelse fra Froothie International

Hi David,

Thanks for your support and we wish you happy juicing.

Best regards,
Froothie team

Bedømt til 4 ud af 5 stjerner

Thank you very much much much

Item arrived promptly & intact. Froothy also included some free stuff. Thank you Froothy.

20. december 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Mike,

We're glad the delivery was smooth and without any damage. Enjoy your Thermocook and do not hesitate to join our Thermocook Facebook Group for more assistance:
https://www.facebook.com/groups/thermocookadventures

Happy cooking,
Froothie team

Bedømt til 1 ud af 5 stjerner

Blender 9200A

Ho acquistato il blender 9200A a luglio del 2024 ma poiché ho dovuto restaurare la cucina lo sto usando soltanto adesso. Purtroppo ho un problema con la caraffa che perde liquido dalla parte inferiore, dove c'è il gruppo lame. Ho contattato l'assistenza che mi ha consigliato di inserire dei perni di ferro nei fori posti sulla ghiera al di sotto della caraffa e di fare leva con uno strumento altrettanto resistente posto in modo trasversale ai perni, il tutto correlato da foto su come fare. Inoltre avrei dovuto fare attenzione a non rovinare il gruppo lame altrimenti non sarei stata coperta dalla garanzia... Alla mia richiesta di un centro di assistenza dove poter avvalermi della garanzia senza appunto rischiare di recare danno non ricevo risposta ma soltanto un invito a fare quello che mi hanno consigliato. Ora se qualcuno è riuscito a sapere dove si trova un centro assistenza me lo può comunicare? Io sono a Roma. Grazie

9. februar 2025
Uopfordret anmeldelse
Froothie International-logo

Besvarelse fra Froothie International

Ciao Cinzia,

Vorremmo scusarci sinceramente per l'esperienza che hai avuto di recente. Ci dispiace sentire delle difficoltà che hai incontrato con il tuo frullatore Optimum 9200A e la tua delusione ci rattrista. Un servizio clienti di qualità è fondamentale per noi: tutta la nostra attività si basa sullo slogan "Qualità di cui ti puoi fidare". Pertanto, anche casi isolati come il tuo vengono presi molto sul serio da Froothie e Optimum.

Prima di inviare qualsiasi elettrodomestico al nostro centro di assistenza, esaminiamo attentamente ogni caso, poiché molti problemi possono spesso essere risolti inviando parti di ricambio in garanzia. Sappiamo che il processo di risoluzione dei problemi può a volte essere impegnativo e ci dispiace davvero per qualsiasi frustrazione che potrebbe averti causato.

Il nostro team di supporto si impegna a fornire soluzioni chiare ed efficaci e non vogliamo certamente che tu ti senta incerto o non supportato. Saremo lieti di esaminare il tuo caso e assicurarci che tu riceva la migliore assistenza possibile.

Grazie per aver portato questo alla nostra attenzione e apprezziamo la tua pazienza.

Cordiali saluti,
Team Froothie

Bedømt til 1 ud af 5 stjerner

Terribly difficult to clean

Terribly difficult to clean, I just juices a small amount of celery once and all the fibres got stuck in the grate, even soaked for a day and still I'm not able to clean it. Disappointed as I'm a raw vegan that relies on fresh juice as a main food source.

23. januar 2025
Uopfordret anmeldelse
Froothie International-logo

Besvarelse fra Froothie International

Hi Thyme,

We’re truly sorry to hear about your experience and understand how frustrating this must have been for you, especially as a raw vegan relying on fresh juice.

To help, we’d like to share this helpful video on juicing celery with the Optimum 600M: https://www.youtube.com/watch?v=fdM_a0ZJcV4&list=PL1dicojIF63p2u7kSit4yM-LOo_e_VJti&index=26.

For the best results, we recommend using fresh, crispy celery, as softer stalks can sometimes cause fibers to get stuck. Ensuring the celery is cut into smaller pieces, 2-3 cm, can also help with cleaning and juicing efficiency. For more information about this see page 6 in the manual section "note" for additional guidance: https://optimumappliances.com/assets/manual_pdf/EN/EN%20-%20Optimum%20600M-Mini-Coldpress-Juicer-User-Manual-with%20Optimum%20Kangaroo%20logo-V9_ONLINE.pdf

If you’re still having trouble or have any questions, please don’t hesitate to reach out to support@froothie.com.au. We’re here to help!

Best regards,
Froothie team

Bedømt til 4 ud af 5 stjerner

The experience was good over the phone…

The experience was good over the phone but not happy about the part failure of the juicer .

18. december 2024
Froothie International-logo

Besvarelse fra Froothie International

Hi Anthony,

Thanks a lot for your honest feedback and we understand that it is never convenient having failure to an appliance you are using often.

However, we're great that we could offer you the part and that the issues are resolved.

Happy juicing and take care,
Hennie Z.

Bedømt til 3 ud af 5 stjerner
Froothie International-logo

Besvarelse fra Froothie International

Hi Trish,

Thanks for the feedback and we recommend starting to use your Magicook Pro and finding out its hidden features.

If any help is required, do not hesitate to reach out.

We hope that you will soon be able to share your positive experience here with the community.

Best regards,
Froothie team

Bedømt til 5 ud af 5 stjerner

great product

Good communication, fair dealing, great product. Excellent warranty.

18. december 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Nicholas,

We appreciate these honest words shared with the community.

Best regards,
Froothie team

Bedømt til 5 ud af 5 stjerner

Great buy!

Have now used the product a few times for juicing and can confirm it works great! It’s compact, easy to use and most importantly easy to clean! Good communication and quick delivery! Definitely recommend getting one.

20. november 2024
Froothie International-logo

Besvarelse fra Froothie International

Hi there,

Those are great words for an appliance you have just in your possession. We really appreciate you sharing these kind words with the community.

Have fun and cheers to your fresh and healthy juices,
Froothie team

Bedømt til 4 ud af 5 stjerner

I didn’t find the juicer 400 evolve was…

I didn’t find the juicer 400 evolve was for me but the customer service assisting with sending it back so far has been good so that’s nice.

13. november 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Margriet,

We apologies that the purchase wasn't as expected. However, we are glad you're satisfied with the return process.

Thanks for your efforts and have a lovely week ahead,
Froothie team

Bedømt til 5 ud af 5 stjerner

Great service

Great service, great product and shipping time was so fast. Very happy.

11. november 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Michelle,

Even though the parcel comes from our Melbourne warehouse, it pleases us that you rate the delivery as 'fast'. Thanks a lot and we wish you lots of happiness using the Optimum 9400X.

Best regards,
Froothie team

Bedømt til 5 ud af 5 stjerner

Good communication

Good communication, fast delivery and a great warranty.

17. oktober 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Diana,

Welcome to the family and thank you so much for all the services that need to be top-notch to run a great business.

Thanks for your support and enjoy your Optimum appliance.

Best regards,
Froothie team

Bedømt til 5 ud af 5 stjerner

a great juicer

product performed as expected and cleaning wasn't too hard

20. oktober 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Gavin,

We're glad you like your purchase and that cleaning isn't a hassle.

Thanks for joining our healthy family.

Have fun,
Froothie team

Bedømt til 5 ud af 5 stjerner

Great service

Excellent customer service

17. oktober 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Sheryl,

We appreciate you rating the received service as excellent.

Thanks,
Froothie team

Bedømt til 4 ud af 5 stjerner

The support when NZ post stuffed up…

The support when NZ post stuffed up delivery date

14. oktober 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Malcolm,

We are sorry that your parcel was delayed, however, we have no insights in the courier and their activities.

Thanks to our team it was resolved quickly.
We appreciate your cooperation in this matter.

Best regards,
Froothie team

Bedømt til 5 ud af 5 stjerner

Good customer services

The froothie customer services was super great to deal with. Prompt replying and clear instructions on how to move forward. My unit was under warranty so it was repaired and posted back to me quickly. Thank you for your good customer care.

14. oktober 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Shelly,

You are more then welcome and we are glad you have received quick service from our team so you can use your blender again.

Have fun,
Froothie team

Bedømt til 4 ud af 5 stjerner

Monster muncher

We purchased the commercial Froothie with sound cover as we've burnt out the motor on several other blenders (not Froothie). Took a bit of adjusting to the larger quantities, but really enjoying the power of this machine. Great for handling larger quantities like my buckwheat and linseed bread mixture which is quite wet, also great at blending up frozen fruit into ice-cream. I had to add a bit more liquid to my usual hummus recipe but then made a really smooth mix. Smoothies of course are a super easy. I like that it is so easy to clean. A little tricky getting stuff out from around the blades but other than that it's been a work horse.

31. oktober 2024
Uopfordret anmeldelse
Froothie International-logo

Besvarelse fra Froothie International

Hello Stephanie,

Giving the blender a great work out and even using it for dough is something amazing.

Your days are just leveled up using the Optimum 9400X for which we are pleased.

Thanks for joining the team and if you need any assistance, we are here for you.

Cheers,
Froothie team

Bedømt til 3 ud af 5 stjerner

Prompt reply to emails and service

I brought juicer for a friend. Unfortunately it has had to be returned for repair. Juicer just stopped working for no apparent reason. Tried to find out the cause of the problem before sending back to manufacturer. Prompt email communication. Received postage paid documentation quickly for return. Kept informed as to time frame for investigation to begin and results of investigation and when juicer posted. Still awaiting the arrival of juicer via international mail

12. september 2024
Froothie International-logo

Besvarelse fra Froothie International

Hello Carol,

Thanks for joining our Froothie family, however, we are sorry that you are facing issues with the appliance this quickly.

With our 24/7 customer service we try to be on top of all the cases causing a quick resolution of your case.

We hope that your juicer will be returned anytime soon so you can continue using it.

Stay tuned,
Froothie team

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