I LOVED the original Bergamot detergent and used it for special events, such as washing my daughter’s sheets when she came home from college. I ordered the Bergamot Beach and it smells awful, like che... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been a loyal customer, 2.5 years of exclusively buying Frey laundry Bergamot Beach laundry soap, softener, booster and dryer sheets, I just ordered the new 2.0 Frey bergamot beach scent and us... Se mere
Excellent product! Customer response amazing. Challenged by supply chain which is not fair considering how eco-friendly, original, animal testing caring and donating friendly they are.....only bug for... Se mere
Virksomheden har svaret
The scents are Amazing ~ not only that the detergent does a great job cleaning my Laundry as well. Working as a Critical Care Nurse, I often work in very close proximity to other colleges. Quite frequ... Se mere
Virksomheden har svaret
2,7
Under middel
1 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have been using Frey for about three…
I have been using Frey for about three years. We love the smell! Also that it is condensed and comes in a small container to help the environment.
3. februar 2022
Love the laundry products the scent
Love the laundry products the scent stays with the clothes but it’s not overpowering even with the scent booster. I’ve tried most of the other products FREY offers which are great with the exception of the candles which are terrible… 3 different candles no scent and the wick burn leaves a tunnel hole with a half inch of wax around.
3. februar 2022
I used to order Frey a lot
I used to order Frey a lot. Then covid hit and shipping times were more than tripled. I tried again almost 2 years later and it took over a month to arrive. Also, now the product causes my clothes to be incredibly staticky even using their fabric softener and their dryer sheets. I don’t know what happened but I will not be ordering any longer.
3. februar 2022
Smells great.
3. februar 2022
Technical difficulties
Great products, but I've had multiple issues regarding ordering and shipping. There is no warning email that gets sent when your next auto shipment will be charged to the card on file. Even when I wanted to cancel the order, the representative pushed for a discount rather than just canceling my order. Products I've ordered have been unavailable and I was not aware until my order (eventually) arrived with multiple products of 1 scent when my order was placed for multiple scents. Logging into the site is irritating since I can't just use an email and password, but rather have to follow a convoluted path from Frey.com to my email through a link to get logged in.
Still love the products, but there are numerous persistent difficulties with the company.
3. februar 2022
Love the scents.
3. februar 2022
The product smells AMAZING
The product smells AMAZING! It's wonderful to be focused on "natural" instead of chemicals. You get what you pay for. Delivery was slow during height of pandemic but hopefully better now.
3. februar 2022
I started with Frey a few years ago and continue today!
I started with Frey a few years ago. I love their laundry products. I admire the companies values and will continue to wash all our stuff. Cleans well and I love their scents - not overbearing for perhaps someone with smells.
3. februar 2022
My laundry was clean and smelled SO NICE!
My laundry was clean, and smelled AMAZING! No overly perfumey, or baby powder smell, just fresh and clean!
3. februar 2022
Okay
Okay. I've been using Frey products for over thee years now. The only times I didn't use Frey was because I would run out and used to take months to receive more. I think that issue is now resolved but now, (and I don't know, maybe it was a quality control issue) I ordered the "year supply" and the detergent and softener were different. Different in color, (tan to brown in color) and definitely didn't smell at all like it used to when my laundry finished. I'm kinda torn at what to do next. Scott
3. februar 2022
Softener is watery!
this last delivery, the softener is sooooo watery, really very very very disappointed.
3. februar 2022
These products are wonderful
These products are wonderful! They smell fabulous, can use sparingly, cleans very well.
3. februar 2022
I realize it was during the pandemic…
I realize it was during the pandemic but the shipping was awful the worst Ali express was faster I live in Chicago took over 2 weeks to receive my package my emails were not answered the soap is very good but I promised myself never to order from them again .
3. februar 2022
Poor order order & Inventory Management
Frey did not tell me that items within my order were out of stock. Instead they allowed the order to go through, charged my card, and then sent me an email stating that one or more items were out of stock and if I didn't get a shipping notification the following week that I NEED TO CONTACT THEM so they can send me the one item that they CURRENTLY have in stock and then who knows when I'll get the next one.
My last order with the company they sent me a different scent than what I ordered, without reaching out or asking, and gave me a discount coupon for my next order with them.
I'm done with this company, the way they conduct business is unnecessarily problematic for the customer and it's intentionally done so because it benefits them.
3. februar 2022
The quality of products is excellent
The quality of products is excellent. So is the customer service.
3. februar 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.