Anytime I talk to a person, they are quick to get back. Throughout the home gym community they have a really solid reputation. I’m only ringing them because my order will be a few weeks late. I don’t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Updated with a delay on the abx bench, asked if the other items that are in stock be shipped ASAP, response within 30 minutes. Superb customer experience so far.
Customer service was quick and easy. The company truly stands behind their product and the lifetime warranty they advertise. From my initial email to the company regarding the issue, to getting my rep... Se mere
I purchased the hyper pro last week and couldn't be more satisfied with the customer experience. Apart from the machine showing up much sooner than I anticipated, the team went above and beyond to mak... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Originating from battling real-life injuries and pain, Freak Athlete aims to unlock your human potential. Our mission is not just about creating workout equipment, it's about empowering individuals to overcome obstacles, break through limitations, and redefine what's possible. If we can help one person get out of pain, prevent injury, or move better, then Freak Athlete will be a success. Check us out on socials or at freakathlete.co!
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 59 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had a problem. Not now!
I had a problem. I said what it was. The FOUNDER of the company generously solved it within ten hours and I have the remedy. Free of charge. In the post. Now. The machines are amazing. Stop wondering. Buy one.
Received my ABX bench
Received my ABX bench the bench looks amazing. Very high-quality great build had a couple issues contacted freak athlete. They resolved them within minutes. I’m very happy and satisfied great company.
The pre-sales experience was great
The pre-sales experience was great. The team cleared up all my doubts and provided more than enough information for me to make an informed decision
Fast response and customer service!
Just got the Hyperflex pro
Just got the Hyperflex pro. It arrived quickly and extremely well packed. The assembly directions were easy to follow. When I did have an issue with one part, they were quick to respond and help me troubleshoot it. Did my first workout and it was pretty easy to use and felt stable.
Thanks
Thanks to Tim, who was exemplary in our interactions and really helped me resolve the issue I encountered.
I am very satisfied with your customer service and my weight bench.
All the best—and apologies, as I am French, so the translation might not be perfect.
Always responsive
Always responsive, quick to action. Love these guys. Customer for life. I have both the Hyperpro and ABX, game changers.
Great company that makes great products…
Great company that makes great products and always takes great care of their customers returning and new customers. Freak athlete is first class company
Amazing brand with full of kind and…
Amazing brand with full of kind and professional people
I haven't actually bought the product…
I haven't actually bought the product yet, so I can't speak on it's workmanship. I can say that the customer support at Freak Athlete was very prompt and helpful!
Customer service when there was an…
Customer service when there was an issue was fantastic.
Swift response to my questions
Swift response to my questions. Excellent after sales service from these guys.
Missing items from my shipment were re-sent!
Items from my order were marked as delivered but I never received them. When I contacted customer service, they immediately sent me confirmation that I’d be re-sent the missing items. Great customer service and the bench and leg developer are great products so far!
We have had multiple interactions with…
We have had multiple interactions with Freak Athlete and their responsiveness has been incredible. My wife is a personal trainer and her clients love both the Hyper Pro and ABX bench.
El producto es de gran calidad
El producto es de gran calidad, hubo un problema con el envío y al final lo han solucionado muy bien.
Solid customer service
I had a small window to receive my order.
The team at FA worked with me and made the delivery in the short time I was home to receive my order.
That’s not easy and I don’t take that for granted.
Solid customer service.
My second order is on the way and I will 100 % return for more business.
Flemming from Denmark
Great service, but long lead times
The lead times were a bit long, but I made a mistake with the shipping address and they solved it almost immediately on a Sunday evening.

Besvarelse fra Freak Athlete
ABX, Hyper Pro, Kettlebell
I now own the Hyper Pro, ABX, and FA Kettlebell. Freak Athlete is changing my workouts. My ABX is solid, easy to maneuver, easy to store, and I have no hesitation at all recommending it to anyone. The kettlebell is great. It’s so easy to tweak weight during your workout and it’s just two kettlebells all the way up to 70 pounds. Something that is huge when you get your products from freak athlete is how organized and easy the assembly process is. Every step has hardware separately leveled, the size of the hardware is consistent so there’s not a lot of changing tools, and the videos are simple and clear for each step. My bicep attachment sold out and was delayed. Customer service figured it out for me in hours and were very pleasant to work with, like a friend would be. This is a great company that cares about its Freak Athlete community of customers.
Didn’t honor 30 day return policy
I bought a HyperPro, but was disappointed in the way stuff fit together (very hard to change stuff around and change pads and stuff, just doesn’t go together very well, I often had to wiggle stuff for 1-5 minutes to get it to fit). And then I tried to return it within 30 days of receiving the complete HyperPro with all the accessories I had ordered, and they refused to honor their return policy. They offered to only return the accessories that came last. I ordered everything as one package. Very scummy company.

Besvarelse fra Freak Athlete
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







