Anytime I talk to a person, they are quick to get back. Throughout the home gym community they have a really solid reputation. I’m only ringing them because my order will be a few weeks late. I don’t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Updated with a delay on the abx bench, asked if the other items that are in stock be shipped ASAP, response within 30 minutes. Superb customer experience so far.
Customer service was quick and easy. The company truly stands behind their product and the lifetime warranty they advertise. From my initial email to the company regarding the issue, to getting my rep... Se mere
I purchased the hyper pro last week and couldn't be more satisfied with the customer experience. Apart from the machine showing up much sooner than I anticipated, the team went above and beyond to mak... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Originating from battling real-life injuries and pain, Freak Athlete aims to unlock your human potential. Our mission is not just about creating workout equipment, it's about empowering individuals to overcome obstacles, break through limitations, and redefine what's possible. If we can help one person get out of pain, prevent injury, or move better, then Freak Athlete will be a success. Check us out on socials or at freakathlete.co!
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 59 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very quick and helpful response.
Amazing speed with response and…
Amazing speed with response and resolution of our issue. I am very impressed with Freak Athletes support.
Fantastic customer service……
I had a small problem and FA immediately took care of it, and they went above and beyond doing it!
They are great!!
Top shelf company with exemplary…
Top shelf company with exemplary products and customer service
Bench arrived with a small tear on the…
Bench arrived with a small tear on the seat that I wS concerned would grow. They sent me a new seat right away.
Customer service experience went so well I decided to pre-order the dumbbells.
Excellent Service and Response Time
Great customer support
Great customer support, they respond very quickly. The adjustable kettle bell is awesome. Yes there is a little rattle, but it doesn’t bother me
I appreciate the innovation and…
I appreciate the innovation and real-world problem-solving that Freak Athlete has provided through their products. Furthermore, my experience with them as a company has been wholly positive thus far.
Very responsive and helpful via email
Very responsive and helpful via email. Have not yet received the product. Once I do, I’ll follow up with a review of the item!
Needed to cancel an order I made to the…
Needed to cancel an order I made to the wrong debit card and they took care of it immediately with no hassle or questions asked.
Customer service is top notch
Customer service is top notch. They are one of the best I’ve ever dealt with. Answered all my questions, found a solution to the problem and shipped a replacement part, all on a Sunday.
Great service
Great service, sadly a piece was damaged on arrival but amazing customer service and new part it on its way! Thanks again and shows a good company when things go wrong it gets sorted!! well done Team
Ordered the ABX bench
Ordered the ABX bench - delivery was seamless. Clear instruction video for set up.
Great experience and will buy from here again.
The bench is brilliant too!
I was missing the Allen head set screw…
I was missing the Allen head set screw for step 8. I contacted customer support via email. I received a quick response, but unfortunately the representative did not have the technical information necessary and told me they would get with engineering to get me the exact screw specs, so I could purchase one quickly. I received an email the very next day with the spec, M6 16. I appreciated the quick responses, the accuracy of info and the professionalism of the representative. They did offer to send me a replacement screw on my initial call and offered to reimburse me for the screw I purchased. Hard to find that kind of support when you have issues with products these days and am happy to see that these guys are an exception.
Excellent Customer Service
Very well built machine but had a minor issue with the ankle holder which needed to be replaced. Customer support responded within hours and had my replacement part shipped out shortly after. Very appreciative!
Heck it... I WANT TO BE A FREAK ATHLETE
The products I received from Freak Athelete are top notch, WELL within tolerance, and in my opinion, the best in thier class. The customer service so far has been fantastic, and I look forward to future purchases.
Fantastic customer service
UPS only delivered two other three packages. I’ve contacted for athlete through their customer service email and was provided with an immediate response within 24 hours. Although the fail delivery was not on free athlete, they immediately provide a resolve and proceeded to do everything they could to resolve the issue without complaint. 100% will order from freak athlete again not only but do they have quality products but excellent customer service.
Awesome customer service
Awesome customer service. Rapid responses, great attitude, offers replace parts for gear. The gear itself is dope too.
Top tier customer service!
I purchased the hyper pro last week and couldn't be more satisfied with the customer experience. Apart from the machine showing up much sooner than I anticipated, the team went above and beyond to make sure I had everything I needed. The machine i received arrived with one of the tension bolts on the ankle roller not working properly. I reached out to the team with a couple of photos, and they were able to overnight me a new ankle roller no questions asked. They even went so far as to help me out with something I had misunderstood about the ordering process when I originally purchased the machine. Truly a 5 star experience!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








