FranklyFlooring&FurnitureAnmeldelser 

181
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Produkt bardzo ladny, dostawa szybka bez problemu, faktura zakupu przysłana na meila, Dostawa pod drzwi . Paczka nie uszkodzona , bardzo dobrze zabespieczona. Polecam

Bedømt til 5 ud af 5 stjerner

Great prices, ability to collect and good communication. They called as soon as it arrived which meant I finished the job sooner than expected. Have just ordered floors for 2 more rooms from them.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

What wonderful customer service this company has. Along with that their prices are more than competitive. Millie was the name of the lovely lady I dealt with. She went above and beyond for me when we... Se mere

Bedømt til 5 ud af 5 stjerner

I recently purchased some Karndean flooring from Frankly Flooring. The initial attraction was the competitive price, but the follow-up process made them top notch. Millie was in touch soon after t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Gulvforretning
  2. Tæppehandler
  3. Dekorerings- og boligindretningsbutik
  4. Møbelgrossist
  5. Marked for byggematerialer
  6. Leverandør af træ- og laminatgulve

Skrevet af virksomheden

Frankly Flooring is a family-run flooring store with over 20 years’ experience in the trade. We supply top household flooring brands — including carpet, laminate, vinyl, engineered wood, and luxury vinyl tile (LVT) — at unbeatable trade prices. Our flooring is delivered directly to your door anywhere in the UK, making it easy to transform your home with high-quality floors at great value.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

181 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 92 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(181)

106 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Just wanted to say how well Frankly…

Just wanted to say how well Frankly Flooring handled my recent order. Online order process smooth, well laid out Web site. Communication from Tyler confirming order and delivery date prompt. Delivery as scheduled not issues. driver got the items as close to the door as humanly possible for me. To all purchasers of the Furlong Emerald range of engineered Oak, please DO READ the Frankly flooring installation guide, and follow the advise, allow the product to acclimatize in your home, and do open all boxes and use from each as there can be a wide variation of the natural Oak colour, so a "soft layout" before fixing is recommended. Product itself very solid, and easy to work with, and would recommend to others. Do use a decent underlay, it's worth it for the final finished floor to be it's best.

15. november 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you so much for such lovely feedback. I'm happy to hear you found the ordering process smooth and that Tyler provided you with a prompt reply and stated delivery timescales. I hope you're enjoying your new flooring. Kindest regards, Millie

Bedømt til 2 ud af 5 stjerner

High delivery costs and still 8 days to…

High delivery costs and still 8 days to deliver!

13. november 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

I'm sorry to hear the delivery prices are are higher than you'd expect. Due to the nature of the products we ship being heavier this unfortunately increases the cost of delivery, as the price is based on weight and size and delivery prices vary based on the type of product ordered. As we source direct from supplier this increases delivery timescale, which is listed on our website 4-8 business days on average for delivery. I hope this has helped explain the reasoning for this. Kindest regards, Millie

Bedømt til 2 ud af 5 stjerner

The price was good, delivery times AWFUL

The price was good, but the website lists Tarkett products as being a 4-8 business day delivery item.

I ordered on the 5th November meaning it's now been 13 business days (21st November) since my order and I still haven't received the flooring or an official delivery slot. This has or course thrown all my timings and construction bookings off and delayed my project significantly.

5. november 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

I'm sorry that we were unable to get your product to you in the agreed timescales and I hope this has since been resolved? Due to unexpected delays with suppliers or transport, we recommend on our website (delivery information section) not booking in a fitter until you have received the product to avoid any potential cancellation fees and disappointment. We will make every attempt to deliver your product as quickly as possible, however, if there is a supply/transport issue we may not be able to guarantee this. Kindest regards, Millie

Bedømt til 1 ud af 5 stjerner

I ordered a free sample of LVT…

I ordered a free sample of LVT flooring, an email was recieved to say it had been processed and would be with me in 5 working days. After 7 days I had not recieved the sample, I sent an email but had no reply. After 10 days I called twice but there was no answer so I left a message to call me back but still no reply.
Safe to say that Frankly flooring will not be getting an order from me and I am purchasing the exact same floor from another supplier!! Disgusting customer service!

5. november 2025
Uopfordret anmeldelse
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

I'm sorry to hear the samples you'd requested hadn't arrived and you didn't receive a call back. Can you confirm for me the date you left your message if you can recall, so I can look into where we went wrong and implement changes so we can improve moving forward? Kindest regards, Millie

Bedømt til 5 ud af 5 stjerner

Prompt delivery at best price didn't …

Prompt delivery at best price didn't write a review until tiles laid today. Look very goof

15. november 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your review. I'm happy to hear we offered you competitive prices and that the flooring has gone down without issues. Kindest regards, Millie

Bedømt til 5 ud af 5 stjerner

Quick delivery and great product.

Quick delivery and great product.

26. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for taking the time to provide feedback. I'm pleased you liked the product and that we could get this to you quickly. Kindest regards, Millie

Bedømt til 5 ud af 5 stjerner

Everyone in the office was very…

Everyone in the office was very helpful. I had a problem paying for the lvt through their website,it got sorted fine and everything was delivered on time.

22. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

I'm glad to hear we were able to get your payment processed and your order was delivered within the agreed timescales. Kindest regards, Millie

Bedømt til 5 ud af 5 stjerner

item as described

item as described. excellent price good communications and fast delivery. thank you.

16. oktober 2025
Uopfordret anmeldelse
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your feedback. I'm pleased to hear you were impressed with our communication and the speed of delivery. Kindest regards, Millie

Bedømt til 5 ud af 5 stjerner

Great company

Great value, smooth transaction and excellent customer service. Highly recommended.

Cheers
Jez

5. november 2025
Uopfordret anmeldelse
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your kind words! We're delighted to hear you found great value, a smooth ordering experience, and excellent customer service. Your recommendation means a lot to us — we really appreciate your support

Bedømt til 5 ud af 5 stjerner

A smooth process

A smooth process, delivery arrived quicker than I expected.

11. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your feedback! We're so glad to hear the process went smoothly and that your delivery arrived even sooner than expected. We really appreciate you choosing us.

Bedømt til 5 ud af 5 stjerner

Simon gave me good advice on product

Simon gave me good advice on product. Very good customer service and very helpful and reassuring when I was panicking that I had ordered the wrong item. Simon was right of course

6. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

This is amazing feedback, thank you Denise. Simon has over 20 years industry knowledge and always happy to put that knowledge to helping customers get the best flooring outcome.
Kindest regards
Millie

Bedømt til 5 ud af 5 stjerner

Customer service excellent

Customer service excellent. Thank you.

9. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

I'm glad to hear our customer service stood out for you, Diana. Thank you for taking the time to provide this feedback.
Kindest regards
Millie

Bedømt til 5 ud af 5 stjerner

Very helpful people and the best price…

Very helpful people and the best price on the internet.

The floor looks amazing

Thanks

2. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your glowing review. I'm happy to hear the flooring looks amazing and that we provided it at a good price.
kindest regards
Millie

Bedømt til 5 ud af 5 stjerner

Very competitive pricing and very…

Very competitive pricing and very helpful staff (Millie was brilliant)!

7. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you so much for your lovely feedback, Pam. Hope you had a lovely time at the wedding after popping to us
Kindest regards
Millie

Bedømt til 5 ud af 5 stjerner

Very speedy delivery and couldn't have…

Very speedy delivery and couldn't have been more helpful when I needed to get an order placed and delivered asap! Also best price I found online.

7. oktober 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Wow, great feedback Debbie and very much appreciated. I'm glad you had such a positive experience with us!
Kindest regards
Millie

Bedømt til 5 ud af 5 stjerner

Excellent communication and fast…

Excellent communication and fast delivery of Karndean vinyl tiles.
Thanks

26. september 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your feedback Lee, I'm glad our communication was excellent for you. Always appreciate feedback on our service.
Kindest regards
Millie

Bedømt til 5 ud af 5 stjerner

Competitive priced flooring and great service!

The ordering process was very easy and I was kept informed all of the way. The flooring arrived exactly when they said it would. The price of the flooring was competitive and it has transformed our hallway and downstairs cloakroom. Would definitely use Frankly Flooring again. Thank you

23. september 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you so much for your lovely feedback! We're thrilled to hear that your ordering experience was smooth from start to finish and that your new flooring arrived exactly as planned. It’s great to know you’re happy with both the price and the transformation in your home — your hallway and cloakroom must look fantastic! We really appreciate your recommendation and look forward to helping you again in the future.

Bedømt til 5 ud af 5 stjerner

Good experience all round.

Good range of products, simple to use website, delivery driver very helpful, good experience all round.

10. oktober 2025
Uopfordret anmeldelse
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your great feedback! We're so glad to hear you found our website easy to use and that you were happy with the range of products available. It’s also wonderful to know the delivery driver was helpful — we’re thrilled you had a positive experience all round. Thanks for choosing Frankly Flooring!

Bedømt til 5 ud af 5 stjerner

Highly recommended

Great prices, great service and efficient delivery. Staff were very helpful and communication was good at every stage.

22. september 2025
FranklyFlooring&Furniture-logo

Besvarelse fra FranklyFlooring&Furniture

Thank you for your wonderful feedback! We're so pleased to hear you were happy with our prices, service, and efficient delivery. It’s great to know our team’s communication and support made the process smooth from start to finish. We really appreciate your kind words and your support of Frankly Flooring!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere