Franklins Removals LTD Anmeldelser 

370
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We had excellent service from Jamie F, Paddy. Gaz and Mike. They helped us move across Lichfield in terrible weather and ensured all our our possessions were safely packed, transported and unloaded. T... Se mere

Bedømt til 5 ud af 5 stjerner

Slight confusion at first about the pick up date in Germany, but after the driver contacted me to explain the planed time, all went extremely smoothly. Mike and Lee were very helpful and efficient.... Se mere

Bedømt til 5 ud af 5 stjerner

Franklins Removals were excellent in supporting my move from France to UK. Paul and Jake were amazing in collecting my belongings and were so friendly and efficient. They were also super nice to m... Se mere

Bedømt til 5 ud af 5 stjerner

I can’t recommend Franklins highly enough. Paul H and Zak were super helpful, friendly and efficient,🤩 and Bev in the office held my hand via email every step of the way, from London to Marseille.... Se mere

Virksomhedsoplysninger

  1. Flytte- og opbevaringsfirma

Skrevet af virksomheden

Here at Franklins Removals, we are a family run business established in 1985 offering the complete moving experience for our customers. With over 35 years of experience in the industry we have the full knowledge of what is required and your every need will be carefully adhered too. We offer International, European and UK Removal Services.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

370 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 85 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(370)

209 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Professional, prompt, courteous

Transported some high value items from Germany to the UK, and Franklins did a very high quality job. Bev was incredibly responsive and up front about pricing and potential complications. When I added more to the transport last minute, it was very uncomplicated.

At both ends of the transport, Zak, Jamie and Paul T were courteous and professional. Would Book Franklins again without hesitation

24. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very well done

The crew was very professional communicative. They did an excellent job at packing and unloading and were flexible when we encountered any logistical issues. Very well priced and and overall happy with the service

Shoutout to Lee and Daz for working hard during the first leg out of Copenhagen and Zak, Jaimie and Paul T for their work in London, and for Bev handling logistics.

24. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hard Working Staff.

After receiving a few quotes from a few removal companies we decided to opt with Franklins. We were not disappointed. This was due to the attitude and work rate of Kieran and Michael. They arrived at 7.45 am and worked solidly until gone 9pm. Excellent!!!

18. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Smooth and efficient move.

We had a visit to review the work for a quote. I felt confident immediately with the professional approach. I was sent information on Franklin's insurance, accreditation and quote. Our move date changed and initially Franklin's couldn't accommodate our new date. We were not impressed with other companies and went back to Franklin's who said they would help. We were so relieved. On the day Kieran and Michael were brilliant. They were friendly, efficient and very helpful. I would 100% recommend Franklin's and Michael and Kieran. The office team were equally friendly, helpful and efficient.

20. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Speedy move.

Zack, Lewis and paddy fantastic service today. Really bad weather but the guys battle on. Very impressive at the speed it was carried out. Thank you so much.

20. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Move to France

We have been dealing with Beverley, Paul and Jamie for our move to France. From the very start they have been fantastic, helpful and responsive. Paul and Jamie have filled their vans with our furniture today and they have been careful and extremely hard working. Thank you!!

12. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish

Excellent service from start to finish! Paul and Lee were great and super speedy with the packing! Would highly recommend for France to UK removals! Delivered first thing in the morning in the rooms of our choice!
Really grateful for the smooth move!

9. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Louis and Zak were prompt and courteous…

Louis and Zak were prompt and courteous and gave me confidence that my belongings had been looked after. I highly recommend this company for the great service they provide both in the backroom and in the field. They will be my first choice if we move again.

10. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Professional&considerate 👌

Franklin's Removals are a very experienced company, Lewis&Zac helped us pack up everything in a very professional&friendly manner,nothing was to much trouble,they did all the heavy lifting,dismantled&rebuilt beds at our new property,exceptional customer service throughout the day,9hrs of lifting packing then unloading&upacking, they placed everything in correct order,I would recommend Franklin's Removals to anyone,value for money&Lewis&Zac fantastic hard working lads,we very much appreciated there help,Gina&Barry Carter.

5. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

From start to finish this company were…

From start to finish this company were excellent. Bev in the office was friendly and efficient and the guys that collected our belongings in France were wonderful. Mike, Kieran, Paddy & Zak delivered it to us in England and worked hard to squeeze it all into our new home.

Highly recommended.

3. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Doubly Disappointing

How Disappointing
Too many things went missing during this move.
And for all those potential customers, please note NOTHING you move is insured unless you have a receipt for it. Who keeps receipts for all their household possessions?
After posting this message on Franklin's website, I followed the instructions sent by the company to support an insurance claim by the company they recommended, including photographs, about the items damaged by their team on the move from Wales to France. None of the missing items have been recovered. Now both Franklins and the insurance company are ghosting me.
I would never use them again, nor recommend them to anyone. Go somewhere else.

7. maj 2025
Uopfordret anmeldelse
Franklins Removals LTD-logo

Besvarelse fra Franklins Removals LTD

Thank you for your feedback. We are very sorry that items were reported missing and damaged following your move, and we appreciate how disappointing and upsetting this has been.

We would, however, like to clarify one point for anyone reading this review. The absence of an original purchase receipt does not mean that an item cannot be included in a claim. The claims company may request receipts or other evidence of ownership and value as part of its assessment, but a claim can still be submitted where receipts are no longer available.

Following your report, we provided the information required for you to submit a claim. This was subsequently assessed by the independent claims company and a settlement offer was made to you.

We have also reviewed our correspondence and can confirm that we have responded to the emails we have received, so we are sorry that you feel you have been ignored or “ghosted”.

We completely understand the disappointment caused when belongings are lost or damaged during a move and are sorry that your experience with Franklins has left you feeling this way.

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