frankiesfreerangefoods.com Anmeldelser 

I’m sharing my experience so others can make an informed decision before ordering.

I placed an order from Frankie’s Free Range Meat that included:
• 1/4 Beef Share
• Ribeye steaks
• Promotional items (eggs, etc.)

Order total after discount: $935.13, plus an additional $161.50 invoice the merchant later requested, which I paid separately.

After more than 10 days, the merchant contacted me saying I hadn’t paid enough and asked for additional payment. I paid the invoice in good faith.

However, I only ever received the free gift items (eggs). The beef share and steaks — the main portion of the order valued at roughly $800–$900 — were never delivered.

FedEx tracking number provided by the merchant:
397639074113

This tracking shows:
• Only small packages (~10–15 lbs each) delivered.
• Total delivered weight around 25 lbs.
• Remaining shipments never moved beyond label creation.

A quarter beef share alone should weigh close to 100 pounds, so the shipment weights do not match the order contents.

Despite multiple attempts to resolve the situation, the issue was never properly corrected.

I recommend future buyers:
• Verify shipping timelines carefully
• Document all communications
• Be cautious with large bulk orders

I hope my experience helps others avoid similar problems.

Their shipping was fine. Everything came in a styrofoam cooler with dry ice. But, I ordered a few sourdough items (apple pie, glazed donuts) with NO baking instructions. I emailed them… SEVERAL TIMES… and never got a response. HORRIBLE customer service.

I made an order today, received a confirmation, and then later this evening received a cancellation notice. I logged into my account to see if there was an explanation, but the reason was listed as “other.” I did not receive any explanation about why my order was cancelled and, as of now, did not get a response to my email query about this issue. Based on other reviews, I likely will not get a response. Years ago, I placed several orders with this business with no problems. Judging by the other reviews, my new experience is a common one. It’s sad to see this business not following through with orders and not communicating with its would-be customers. I will not attempt to place another order. I gave two stars because my bank account does show that I did receive the refund.

Placed an order for the first time, got a confirmation email and charge appeared on my credit card, less than 24 hrs later I got an email from them stating ORDER CANCELLED!!! No explanation whatsoever. Tried emailing them asking about my payment, 3 days later no response! I would BEWARE!

90% of my order not in box yet marked that it is No one answers phone and voicemail full
I had to dispute order
Eggs did arrive

Biggest problem is they do not respond at all when you send an email about a problem. I bought previously and had no issues but when there is one, they ignore you. I ordered a rack of short ribs for about $50. Short Ribs have an inch to an 1 1/2 above the bone. Back Ribs have very little meat above the bone and is much less expensive. I got 4 ribs with 1/4" of meat above the bone. It was worth no more than $30.

Ordered some meet for the first time only to receive cancellation of my order hours later with no explanation. Never again.

The instructions for this review suggest that the review be constructive. That's really difficult when a company that you do business with completely ignores accountability and refuses to address problems or issues. I have had to open a dispute with my credit card company because I received broken and rotten eggs and Frankie's refused to respond to any of my requests to replace the bad product. Nothing. Crickets. I can only assume that these people are complete scammers. I highly recommend staying away from Frankie's Free Range Foods.

Scammer do not buy, food is rotten and doesnt respond to emails. He claims he is being gangstalked and targeted by larger businesses on his youtube channel. He is a scammer and needs to be shutdown.

Not sure what to say but I ordered 4 grass fed beef filets 8oz each along with 2-4oz tins of salmon roe. The salmon roe was just perfect and a good price. The 1st filet was virtually inedible, very tough and chewy. At $36 a pound it was a complete disappointment...it should have never been shipped. Not sure about the other 3 yet. I have pictures but don't see a way to include them. Not sure I'd order again given that this piece of meat was obviously destined for grinding into hamburger.

Wish I could give zero stars. I ordered Wild Caught Salmon Caviar Roe on 2.23.2025 and STILL have not received my order. I've sent several emails without any responses. This feels like a scam.

I ordered cheese from Frankie’s Free Range Meat, and the package was in transit for six days. When it arrived, it contained a single, fully melted ice pack—and the cheese was completely warm and spoiled.

When I contacted the business, Frank Tufano (the owner) demanded I provide proof that the cheese was “warm” and then denied any refund or reship because I reached out four hours after delivery, instead of "immediately."

His exact words were: “Since you are a first time customer and did not adhere to the refund policy we will not be honoring any reship or refund requests.”

This is not how you treat paying customers—especially when your product requires refrigeration and isn’t shipped with proper care. I would never order from this business again.

Placed order for 6 dozen soy free eggs. The order arrived on March 10, 2025 and the box was obviously damaged by Fed Ex. I opened the box to find 3 of the 6 dozen that were broken and had leaked inside the box. Report to Fed Ex. Per instructions inside the box, I took a photos of the damages and emailed to the stated email. Since then, I have sent 3 additional emails, including a photo of the damage, to the same address. No response. No phone number provided nor on their website. Was able to locate the phone number on a different website. Called the number; it was disconnected. Have had no contact from this business.

The eggs I received made my entire household ill every time we ate them.
They don’t have a telephone number to call to report the problem. What business doesn’t have a telephone number these days?
We cannot eat SOY and that’s the only reason we bought these expensive SOY FREE pasture raised eggs but they made us so ill.
I still have hundreds of the eggs for them to test in my fridge.
So disappointed because the first delivery of eggs were so tasty, and did not make us ill despite having feathers and chicken manure on them.
Something changed with this cleaner batch - perhaps washed with something that went through the porous shell or they are SOY eggs which we are allergic to.
I reached out via email to inform them of the illness and we will see what happens.
I may submit a complaint to the FDA who will investigate food contamination if they don’t respond in a timely and responsible way to a possible food contamination concern.

They sent me items that broke in transit because of poor packaging which leaked all over the package. Had they did a better job at packing the box. I contacted them and the refused to reimburse. I called my credit card and they investigated. I don't what these people told my credit card company but the decision was customer does not get reimbursed for the merchants poor packaging.

They ship foods that require refrigeration but don't add cold packs or other types of refrigeration. They also don't ship the quantity that you order. They will short change you.
The only way to contact them is by email and they don't respond.