I’ve had a great experience with this company. Their customer service is excellent—they respond quickly and are very helpful. As a mom to a colicky baby, I had to switch formulas when one wasn’t the r... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5 stars all the way because it has been 2 years now and I am still with them. For my first baby, I inquired about hypoallergenic formula because i can't even stand the smell of the only 2 choice from... Se mere
Virksomheden har svaret
Very easy ordering process and extremely fast service! Had to switch formula for our baby quickly because she was not able to digest previous formula. We got the new formula delivered quickly and it w... Se mere
Virksomheden har svaret
Formuland has been an absolute lifesaver for our family. Since HiPP Anti-Reflux Formula isn’t available in stores, finding a reliable source was really important to us- and they exceeded every exp... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2014, Formuland carries the best baby formula brands like Hipp, Holle, Jovie, Lebenswert, Kendamil, Nannycare, and Kabrita. Formuland is founded by parents, and has shipped over 430,000 orders the U.S. and Canada.
Kontaktoplysninger
Tyskland
- care@formuland.com
- formuland.com
4,8
Fremragende
4 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Besvarelse fra Formuland
Hi Yaqui! ¡Muchas gracias! 💛
Nos alegra mucho saber que estás contento con el servicio. Apreciamos mucho tu apoyo y confianza.
Company’s are defined by how they…
Company’s are defined by how they handle the odd situation.
Customer service was so nice. Knowledgable and professional. It was an odd situation that took some figuring out. Customer service was
Pleasant and patient as we untangled and responded on the best way for
Both of us.
I will work w them regularly
19. marts 2026
Besvarelse fra Formuland
We appreciate you sharing your experience. We're happy to hear that our team was knowledgeable, patient, and helpful in resolving the unusual situation. We look forward to working with you regularly.
Amazing Company have been ordering for…
Amazing Company have been ordering for 3 years never any issues and if there was a problem with a trying a new formula and my child did not agree with it they helped me find right formula and helped me in everyway possible always. The shipping is so fast no matter whats happening in the world they are the best most trustworthy company and always there to help thank you guys for everything
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We appreciate your continued trust over the past three years. We're glad we could assist with finding the right formula for your child and that our fast shipping meets your expectations. Thank you for your kind words.
Great products and great service!!
Fast and easy shipping! Great communication, updates, and overall service. Will be buying from them again!
18. marts 2026
Besvarelse fra Formuland
Hi there! thank you so much for your kind words!
We’re so happy to hear you had a smooth experience with our shipping, communication, and overall service. It means a lot to us that you plan to order again — we truly appreciate your support and trust!
Excellent delivery and product
Quick delivery and the package was perfectly assembled to keep formula safe and intact through travel from the EU to New York. Great quality products that have already helped my baby’s digestion immensely. Will be ordering again from Formuland!
25. marts 2026
Besvarelse fra Formuland
Hi Christina, Thank you so much for your thoughtful feedback! 💛
We’re so glad to hear your order arrived quickly and safely all the way from the EU, and that the packaging kept everything in perfect condition. Most importantly, we’re so happy the formula is helping your baby’s digestion — that truly means everything to us.
Thank you for your trust and support — we look forward to serving you again!
Super fast shipping
Super fast shipping! Love that I can choose origin country. Products speak for themselves. Definitely worth it.
18. marts 2026
Besvarelse fra Formuland
Dear Alexus, Thank you so much for your kind words!
We’re so happy to hear you’re enjoying the fast shipping and the option to choose the origin country — we know how important that can be for families.
We truly appreciate your trust and support — thank you for choosing us!
Fast delivery
Fast delivery! No issues, respond to emails within minutes
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Olga, thank you so much for the feedback! We know that when you have questions about your baby's formula, every minute counts—so we make it a priority to respond to emails as fast as possible. We’re thrilled you had a seamless experience with your delivery as well. Thanks for being part of the Formuland family!
Customer service is a 10
Customer service is a 10! I've messed up the shipping address and Formuland was gracious enough to fix it when I caught the mistake. The products they sell are real and I've never had a problem with counterfeit products.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Danielle, thank you so much for the 5-star review! We know how much trust it takes to choose a formula provider, so hearing that you feel confident in the authenticity of our products means everything to us. We’re also so glad we could catch that address mistake for you—we’ve all been there! Thanks for being part of the Formuland family.
I absolutely love Formuland as they are…
I absolutely love Formuland as they are always very helpful, understanding and willing to help. I recently had a subscription of $524 and that’s a large amount to soreness at this moment and without hesitation they helped out. Very grateful.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Idaly, thank you so much for your kind words! We completely understand that a large subscription order can be a significant investment, and we always want to be as flexible and supportive as possible for our families. We are so glad we could help you out when you needed it. Your trust in Formuland means the world to us!
Shipping delay - Resolved!!
Really helped me resolve the shipping issue, and also shipped a complementary can to arrive earlier than my original order.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Katerina, thank you so much for the feedback! We are so glad we could step in and resolve that shipping delay for you. Our top priority is making sure your little one never runs out of formula, so sending that complimentary can was the least we could do to help. We truly appreciate your patience and your kind words!
Not only do I trust the formuland team…
Not only do I trust the formuland team for high quality formula arriving fast and when we need it, but they are outstanding at service - the few times I had an issue their team was fast to respond and help me resolve the issue! Totally recommend purchasing with this great company.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Mae, thank you so much for the incredible review! We truly value the trust you place in the Formuland team. We know that issues can occasionally pop up with shipping or logistics, but we’re committed to being there for you the moment they do. We’re so glad we could resolve things quickly for you in the past. Thanks for the high recommendation!
Besvarelse fra Formuland
Thank you for your feedback! We're glad to hear your order arrived quickly and in great condition. We appreciate your support and look forward to serving you again!
Super greatful
I recently had an urgent matter that needed immediate attention, and Formuland exceeded every expectation. Their response time was remarkably fast — I was genuinely surprised by how quickly they resolved my issue. It’s rare to experience that level of efficiency and care, and I’m truly grateful for the outstanding service. Highly recommend!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Deborah, thank you so much for the 5-star words! We know that when an 'urgent matter' pops up, every second counts. We are so happy our team could jump in and resolve things for you quickly. Providing that level of care is exactly what we strive for. We truly appreciate your recommendation!
Customer service is amazing—responses…
Customer service is amazing—responses come within minutes, and delivery is always timely. I would highly recommend this company to all moms and pops!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Tanya! Thank you so much for the high recommendation to the 'moms and pops' out there! We know how much of a difference a few minutes can make when you have questions about your baby's formula, so we make fast responses a top priority. We’re thrilled to be your go-to and appreciate your support!
Timely delivery and excellent quality
Timely delivery and excellent quality
It was delivered on time and suited my daughter. I will order again from them.
17. marts 2026
Besvarelse fra Formuland
Hi MJ, thank you so much for the wonderful feedback! We are thrilled to hear that the formula suited your daughter perfectly and arrived right on time. We truly appreciate your support and look forward to your next order!
Great costumer servicee
Very honest. They Respond immediately if you have any concerns.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Wendy, thank you so much for the kind words! We believe that honesty and transparency are the most important parts of what we do, especially when it comes to your baby’s formula. We’re so glad our team could address your concerns immediately and give you peace of mind. We appreciate your support!
Rapid response time and problem solving skills
My package of 12 cans of formula was delayed/denied by the FDA when it arrived in the US on its way to my home. After reaching out to customer service, they responded within minutes, reassuring me that my son would get the formula he needed. They immediately sent me one can of his formula from the Los Angeles warehouse to give my original package time to get cleared. When the original package was still showing a delay with no updates days later, Formuland didn’t hesitate to send me a full replacement. The formula arrived promptly, ensuring my son didn’t have to switch to a different formula temporarily. I was truly so impressed with Formuland’s response time and course of action.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Karna, thank you so much for sharing this! We know how heart-wrenching it is to see a formula shipment delayed, especially when your son depends on it. Our goal is to make sure no parent has to worry about running out, so we’re thrilled our team could get that emergency can and the replacement to you quickly. Thank you for your patience and for trusting us to take care of your family!
Helps find the right formula for baby
I really appreciate that Formuland makes finding the right formula for my baby easy and cost effective! I told them that one of the formulas I tried caused an eczema breakout and they reimbursed me for the box so that I could try another. Makes it so much less stressful to find a formula that agrees with him.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Brittony, thank you so much for sharing your experience! We know how stressful it is when your little one has a reaction like eczema, and we believe you shouldn't have to worry about the cost while trying to find a safe alternative. We are so happy to hear the process was easier for you and that your baby is doing better now. We're always here to help you find the perfect fit!
The order came as described very…
The order came as described very quickly. Formula is very expensive but apparently this is a much better deal. I purchased for my great grandson when he visits. This particular formula can't be found in stores so I am happy with my purchase.
9. marts 2026
Besvarelse fra Formuland
Hi Kathy, thank you so much for the wonderful review! We are so glad we could help you find this specialty formula for your great-grandson. It’s so important to have the right essentials on hand for those special visits! We’re happy to hear you found a great deal with us and that the shipping was fast. We look forward to helping you again!
Thanks for customer support when I…
Thanks for customer support when I needed
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We're happy to hear that our customer support was helpful when you needed assistance. Thank you for your positive feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.