Flower Station Anmeldelser 

3.538
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

J'ai commandé en ligne à 17 h bouquet +gift pour l'anniversaire de ma fille qui habite Londres, le tout a été livré à 22 h le jour même alors que la plupart des fleuristes consultés ne livraient que... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered from Australia to be delivered to my daughter in London. It was perfect and the flowers were gorgeous and as described. Cannot recommend enough. The tracking and photo of delivered item was... Se mere

Bedømt til 4 ud af 5 stjerner

Everything was perfect thank you. It may have been my mistake when ordering, but I wanted it to be a surprise as it was a Birthday gift. I’m in Australia and it wasn’t obvious how to buy it like that.... Se mere

Bedømt til 4 ud af 5 stjerner

What a gorgeous bunch of flowers delivered super quickly too! I’ve dropped a star because unfortunately they didn’t last very long despite changing water daily. Such a shame as they were so lovely w... Se mere

Virksomhedsoplysninger

  1. Blomsterudbringning
  2. Blomsterbutik
  3. Blomstermarked

Skrevet af virksomheden

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(3.538)

264 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I’m based in Thailand

I’m based in Thailand and recently heard about the painful loss of a friend in London. I really wanted to send something to show my condolences, and your website was the absolute perfect solution. The selection of flowers is amazing, and the service was super fast and right on time. Thanks a lot.

16. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No flowers delivered

Ordered some flowers almost a week in advance and they have still not been delivered. There is no tracking but just an order number, I have contacted the website but am still waiting for a reply. Unsure why I am having to chase up on this order as I have never had any issues with any other flower companies.

22. juli 2026
Uopfordret anmeldelse
Flower Station-logo

Besvarelse fra Flower Station

Dear Customer,

We are sorry to hear about the difficulties you have experienced with your order and understand how frustrating it must be to have to chase this up.

We would like the opportunity to look into this for you and provide an update on the status of your delivery. Please contact us at info@flowerstation.co.uk with your order details, and our team will investigate this as soon as possible.

We apologise for the inconvenience caused and look forward to resolving this for you.

Kind regards,

Alex

Bedømt til 5 ud af 5 stjerner

Fantastic First Experience

This was my first time ordering from this florist, and I was extremely impressed with the excellent service\. My order was delivered promptly and exactly as expected\. I will definitely be ordering from this florist again and would highly recommend them to others\.

13. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unreliable

I ordered flowers for a special occasion to arrive on the 9th of July. On the 9th of July I received an email to say that the order was out for delivery. Flowers were delivered ( but not the original selection ) on the 11th of July. This was the first time I'd used Flower Station. They were disappointing and unreliable.

9. juli 2026
Uopfordret anmeldelse
Flower Station-logo

Besvarelse fra Flower Station

Dear H. James,

We are sorry to hear that you were disappointed with your experience, particularly as this was your first order with Flower Station.

We would like to clarify that, as the order was placed well in advance, the specific flowers required to prepare the bouquet had unfortunately gone out of stock by the scheduled delivery date, as the peony season had come to an end.

We contacted you regarding the issue and, with your agreement, arranged to upgrade the order to a more luxurious bouquet as a gesture of goodwill for the inconvenience caused. The upgraded arrangement was then delivered on the newly agreed-upon delivery date.

We sincerely apologise that the original bouquet could not be prepared as selected and regret that the experience did not meet your expectations. We appreciate your feedback and understand your disappointment.

Kind regards,

Alex

Bedømt til 1 ud af 5 stjerner

The Fake "High level customer service"…

This "High level customer service" called big shit made my worst day in my life. Ordered 16:25 yesterday 50roses to get delivered before 8pm( on website saying if order done before 5pm the same day delivery before 8pm is garanted!!!) Now 10 to 1am ,I am at the shop which one is 15min drive frome my home adress and I paid express delivery fee even and nobody knows where are my flavors.
Don't use this company never ever if you want avoid a heading and stress.

13. juli 2026
Uopfordret anmeldelse
Flower Station-logo

Besvarelse fra Flower Station

Dear Gabor,

We are very sorry to hear about the frustration and disappointment caused by this experience.

We would like to clarify what happened with your order. The order was placed at 4:40 PM, only 20 minutes before the cut-off time for same-day delivery. When our florists began preparing the order, they discovered that the short-stemmed roses required for the bouquet had unfortunately gone out of stock.

We immediately attempted to contact you to explain the situation and advise that a fresh supply of the required roses was due to arrive from our farms the following morning. Unfortunately, despite our attempts to contact you by both email and telephone, we did not receive a response.

We sincerely apologise that we were unable to fulfil the order as originally requested and for the inconvenience this caused. We understand that this was particularly frustrating given the intended occasion, and we regret that we were unable to reach you in time to arrange an alternative.

Kind regards,

Alex

Bedømt til 5 ud af 5 stjerner

Beautiful flowers

Beautiful flowers bought as a gift for a friend and they loved them. Elegant & tasteful - their words
Thank you again

7. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

How to do things when it goes wrong.

I made a priority order and due to a mess-up at their end the order wasn't fulfilled, nor was this communicated to me. So after me chasing several times with no resolution I decided to cancel the order and request a refund. I always find that the mark of a good company is how they deal with situations where things go wrong, as lets be honest things do and often go wrong in our modern society. So to be fair to the Flower station they refunded my money no quibbles, and to mine and my mothers surprise they arranged a complementary bouquet of their seasonal bunch which arrived this morning, which my mum has advised are some of the nicest flowers shes ever received. She said she had 4 or 5 sunflowers in the bunch which she has never seen before, and was very pleased about. The Flower Station has redeemed the situation, and saved the day. So now they have a future customer for life. Thats how you build a brand and a reputation. Own the problem, and resolve it. Bravo Flower Station.

10. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT USE!

DO NOT USE!
Flower Sation UK fail to live up to their promises. Despite a full webpage stating that they offer 'same day delivery to Barnet' they fail to live up to their promise. This is clearly a breach of contract and I have contacted Trading Standards to complain.
Their customer service operative said that the company and their web team 'are aware there are discrepancies between the website and what they can actually do'. That is not MY problem! I placed an order in good faith which they broke their contract on.
Realistic expectations have not been met; if you cannot deliver inside the parameters you have set DO NOT OFFER THEM!
It is not unrealistic to list at the top of the Same Day Delivery Page the areas that you cover.
You should not have a page stating Same Day Delivery In Barnet if you cannot match the claim.

9. juli 2026
Uopfordret anmeldelse
Flower Station-logo

Besvarelse fra Flower Station

Dear Sarah,

We are sorry to read your review and apologise for the frustration caused.

We would, however, like to clarify the circumstances surrounding your order. While we do offer same-day delivery to selected Barnet postcodes, not every postcode within the borough falls within our same-day delivery network. The recipient's postcode was outside the area serviced by our same-day delivery fleet and therefore could not be fulfilled using that service.

As soon as we identified this, we contacted you to explain the situation and provided the available options. We understand that this was disappointing, particularly as the order was intended for a specific occasion. After these options were presented, you chose to cancel the order, and we processed the cancellation and refund in accordance with your request.

We appreciate your feedback regarding the clarity of our website and postcode information. Comments such as yours are taken seriously and help us identify areas where we can improve the customer experience.

We are sorry that, on this occasion, we were unable to meet your expectations.

Kind regards,

Alex

Bedømt til 5 ud af 5 stjerner

very happy with this delivery

very happy with this delivery, ordered the Get Well Soon bunch with balloon & bear, they arrived when I'd asked for the delivery to be made, I was kept apprised, and there was a photo of our friends receiving them on the doorstep.

4. juli 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere