Flower Station Anmeldelser 

Flowers good delivery spot on customer services great with card problems only problem got card and name wrong but put that down to communication error

I’m Jewish and I’m honestly embarrassed for the Cohens and their cheapness...
We’ve been buying flowers from this shop out of convenience although the flowers could be fresher and last longer even with proper care and the staff could’ve been nicer to my husband a few months ago... We have now stopped for the reasons mentioned above but more importantly the reason mentioned below. I could not imagine what would happen if we tried to raise our issues above with the management—their lower level staff have been awkward enough with their rude tone.

Flower station seem to be forgetting that the hgs and golders green are tightly knit communities and if a member of our community, especially a vulnerable one does not get treated right– we will find out.

We are aware of the incident surrounding the sole trader Lydia Callanan whose workshop you have been advertising and coordinating and both your and her side’s failure to provide a sufficient pre-sale notice about the workshop aftercare including glazing options and potential surcharges exceeding 100% of the workshop price. We are aware of the slightly misleading description on your ad about what is included (including misleading pictures including various glazing options that are not available for this workshop) and we are aware of Lydia’s passive-aggressive behaviour towards a vulnerable consumer and member of our communities in the form of stonewalling, guilt tripping and withholding information and generally refusing to resolve the issue she caused. We have seen how for weeks our vulnerable member has been chasing for clear answers and a resolution while receiving radio silence mixed with vague unrelated answers . We are aware of the poor quality glazing that Lydia Callanan has applied with bare spots, wrong colour (if mouldy green spots are considered one) and only parts of the creations being glazed without Lydia giving a clear indication that she would be doing exactly this. We are aware this is after Lydia mentioned multiple colour options during the workshop and was told that one of the creations ought to be all black. Worst of all– we are aware of your side’s refusal to take accountability, lack of duty of care towards your vulnerable customers, especially a member of our Jewish community and refusal to help resolve the issue with the excuse that you are just a host of the event. You coordinated the event and advertised it so you are no less accountable than the sole trader running the class.

Flower station, I would recommend that you do a proper research on who are you sub-contracting or whose events are you hosting and take accountability if things go wrong- in no way it’s acceptable to leave a vulnerable customer in distress and expect them to deal with a mess by themselves as their expense when you were the host. If I were your management I would take the creations to be glazed appropriately and ban Lydia from the premises (and quite frankly the communities). This is London—plenty of professionals that can fix this. What’s paying £30-40 to help resolve an issue in comparisons to getting a naff reputation, losing customers and 10 times the money? Look at the other reviews as well— holding on to your dear pennies like you’ll go bankrupt every moment!

Delivered on the promise, very good comms, delivery person used his/her initiative, and the flowers and vase look lovely in a photo (although I haven't seen them myself as I bought them as a gift).

Everything was perfect thank you. It may have been my mistake when ordering, but I wanted it to be a surprise as it was a Birthday gift. I’m in Australia and it wasn’t obvious how to buy it like that. Otherwise everything was great, thank you. I am Siobhán’s non techfather

Very professional service and beautiful flower arrangements

My order was so thoughtfully prepared and delivered. Could not have adked for better service. Highly recommended.

Ordered from Australia to be delivered to my daughter in London. It was perfect and the flowers were gorgeous and as described.
Cannot recommend enough. The tracking and photo of delivered item was really reassuring.

It was very impressive that the Flower Station kept informing me how they were preparing to deliver the flower I ordered.

Sceptical booking these flowers. However They were lovely. Very quick delivery. Plenty of emails confirming order/dispatch and delivery. 25 mins over dispatch time but extremely pleased especially price.

The flowers are delivered on time and in great condition.
The staff are polite and helpful always.

Beautiful flowers. Love the colours and was impressed with how many I got too.

Delivery was good. Gave a time of delivery and kept me informed.

J'ai commandé en ligne à 17 h bouquet +gift pour l'anniversaire de ma fille qui habite Londres, le tout a été livré à 22 h le jour même alors que la plupart des fleuristes consultés ne livraient que le lendemain. Absolutely beautiful. Great service du début jusqu'à la fin. Thank you Flowers Station.

Flowers were absolutely beautiful on arrival, the person who received them was very happy! Thank you

Easy to order and wide range of flowers and arrangements. Bouquet arrived on time and the recipient was pleased

Timing and flower arrangements

What a gorgeous bunch of flowers delivered super quickly too!
I’ve dropped a star because unfortunately they didn’t last very long despite changing water daily. Such a shame as they were so lovely when they arrived.

Great service from A to Z . Fresh flowers and speedy delivery. Would recommend for my friends and family for sure

Loved it

The flowers were amazing and they arrived in time!

The flowers were absolutely stunning!! I’m in the US and sent them as a gift to my sister. She was so surprised and they truly were so beautiful. Thank you!! Highly recommend