Shipment for the preordered sidewinder motor was faster than expected, overall really happy with this shop! Bought several items online and at events on their booth. Communication is usually fast an... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Float Life Europe offre un excellent service client et des produits de qualité. J'ai particulièrement apprécié la touche personnelle avec une note manuscrite et des autocollants dans le colis. La... Se mere
Virksomheden har svaret
Floatlife Europe team is very kind and precise when giving tou all the information and guidelines about the products and the order, I had some questions and they asked me almost in a couple of hour... Se mere
Virksomheden har svaret
honestly website absolutely sucks, hire someone or like even ai could build it better (don't quote me on that), but products are good. Also why does the trustpilot link take me to a spanish version of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Float Life Europe is a online and a physical store based in Lyon, France. We offer different services such as: European dealer for The Float Life products, and a Onewheel Service Center. Reach out to us for any of your Onewheel needs and we're here to help ! Float on, my friends :)
Kontaktoplysninger
33 rue de la claire, 69009, Lyon, Frankrig
- floatlife.europe@gmail.com
- floatlife-europe.com
4,5
Fremragende
292 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First class shop with fast delivery and friendly team
Shipment for the preordered sidewinder motor was faster than expected, overall really happy with this shop! Bought several items online and at events on their booth.
Communication is usually fast and questions answered quickly (usually contacted through Instagram).
Products are top-notch, very friendly team. Would recommend 10/10! :)
8. maj 2026
Besvarelse fra The Float Life Europe
Hey Hannes, thanks you so much for such a detailed and positive review on your experiences with us ! It motivates us to keep the standards as high as possible for every rider that deal with us ! See you again in some onewheel events ! Take care man
Float on, my friend :)
Ben
Grâce à Float Life Europe fini les…
Grâce à Float Life Europe fini les droits de douane et une livraison beaucoup plus rapide. J'ai eu un souci sur le site pour choisir mon point de retrait et j'ai eu une réponse hyper rapide.
7. maj 2026
Besvarelse fra The Float Life Europe
Un grand merci maxime pour cet avis super motivant ! On te souhaite de profiter à fond de tes rides !
Float on, my friend :)
Ben
Best shop for onewheel accessories
W floatlife for having a shop for its European customers, even Future Motion doesnt lmao... FFM
Float on, my friends ;)
6. maj 2026
Besvarelse fra The Float Life Europe
Thanks a lot Enzo for your nice review ! We wish you all the best and take care.
Float on, my friend :)
Ben
Fast delivery and free goodies in the…
Fast delivery and free goodies in the package.
I like it.
30. april 2026
Besvarelse fra The Float Life Europe
Thanks a lot Olivier for your positive review on your experience with us ! Wishing you some great rides ahead !
Float on, my friend :)
Ben
Besvarelse fra The Float Life Europe
Thanks Hubert for the positive feedback on your experience with us ! The review notification are sent automatically, normally they're setup to be in English but maybe it wasn't ! But more important, a big thank you for your review
Float on, my friend :)
Ben
The XR-tire arrived quickly
The XR-tire arrived quickly - I am really happy with your store's service. Keep on Floating
10. april 2026
Besvarelse fra The Float Life Europe
Thanks a lot Simppu for sharing your positive thoughts, have some great fun with your fresh tire !
Float on, my friend :)
Ben
Besvarelse fra The Float Life Europe
Thanks a lot for your excellent review Fab ! Wishing you some great rides ahead !
Float on, my friend :)
Ben
TFL europe
J'ai du attendre plus de 10 jours pour que ma commande soit prise en compte, délais un peu long.
J'ai finalement reçu un mail de TFL Europe pour justifier ce retard de prise en charge de commande. Pas de geste commercial en revanche, ni "bonus" dans le colis (enfin un code pour des frais de port gratuits sur une prochaine commande mais je ne pense pas recommander pour le moment, donc inutile)
On est loin de mes précédentes expériences avec TFL...
5. marts 2026
Great customer service
Great customer service and the shipping was fast. Products are great!
3. marts 2026
Besvarelse fra The Float Life Europe
Thanks a lot Teresa for such a positive feedback on your experience with us ! Wishing you some great rides ahead !
Float on, my friend :)
Ben
Besvarelse fra The Float Life Europe
Thank you very much Marton for such a positive review ! Wishing you some excellent rides 🤟
Float on, my friend :)
Ben
Besvarelse fra The Float Life Europe
Thanks a lot Niklaus for your very friendly review which motivates us a lot !
Wishing you some great rides ahead !
Float on, my friend :)
Ben
Loving that Thundercat tire!
25. februar 2026
Besvarelse fra The Float Life Europe
Thanks a lot Stefaan for your positive review ! Glad you love that Thundercat tire and we're gonna do our best the next time to provide you a 5 star service !
Float on, my friend :)
Ben
Good overall!
Fairly long to ship, parcel tracking doesn't work and you cannot choose your delivery pick up location. Otherwise good stuff as usual from TFL, I wished the europe store had the same stock as the US one.
20. februar 2026
Besvarelse fra The Float Life Europe
Hi Greg,
Thanks a lot for taking time to write your feedback on your experience, that's something we clearly value. As of shipping times, most of our order are shipped within 24/48hours, though with the first sunny days after winter we faced a spike of activity which resulted in longer delays.
About the stock, we completely got you and this is our MAIN target we're working on. As a comparison, six month ago and now, our stock inventory is way better than it was and we're not done. If you need any specific products, please feel free to hit us up so we can sort it out and get that stuff available for you.
Hoping that your next experience with us will deserve a 5 star ! We wish you some great riding !
Float on, my friend :)
Ben
schnell & unkompliziert
Ich bin zufrieden mit der schnellen und unkomplizierten Lieferung in die Schweiz.
Ich freue mich jedes Mal über die Sticker die als kleines Geschenk der Lieferung beigelegt werden. :)
10. februar 2026
Besvarelse fra The Float Life Europe
Thank you very much Robin for your positive feedback ! We wish you some excellent rides out there ! 🤙
Float on, my friend :)
Ben
Realy good
Realy good! If something is not in stock just ask ben and he wil fix it for you 😬
5. februar 2026
Besvarelse fra The Float Life Europe
Thanks a lot Gilles for this positive feedback on your experience ! Indeed we do our best to arrange everyone so they can have their wished setups !
Float on, my friend :)
Ben
Besvarelse fra The Float Life Europe
Thanks a lot Lennart for this nice review ! Wishing you some great rides ! Float on, my friend :)
Ben
Response was verry slow
11. januar 2026
Besvarelse fra The Float Life Europe
Hi,
We’re sorry to hear about your frustration and understand how disappointing a slow response can be. At the time, we were facing a temporary payment and shipping configuration issue on our website, which blocked orders from going through and required technical fixes.
Once the issue was identified and resolved, we reached out directly to assist. While most orders go through smoothly, we fully acknowledge that this delay wasn’t up to our usual standards, and we apologize for that.
We always strive to support our customers and address issues transparently, and we remain available to help further if needed.
Float on, my friend :)
Ben
Ewiger Versand
Ich habe am 01.01. einen Reifen bestellt und war auf eine schnelle Lieferung angewiesen. Da im Checkout bei den Standard-Versandarten keine Zahlung möglich war, "musste" ich den Expressversand wählen. Das hätte ich aufgrund der Dringlichkeit ohnehin getan, um den Reifen schnellstmöglich zu erhalten. Dass die Ware trotz des 1-2 Tage Versprechens heute am 06.01. immer noch nicht da ist, ist extrem enttäuschend. Wenn man extra für Schnelligkeit bezahlt und darauf angewiesen ist, erwartet man mehr Zuverlässigkeit.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra The Float Life Europe
Hi,
Thank you for taking the time to share your feedback — we’re truly sorry for the disappointment this situation caused, especially given how important timing was for your order.
At the time of your purchase, we were unfortunately facing a payment issue on our website that limited the available shipping methods and left express shipping as the only selectable option. This issue has since been fully resolved. As a gesture of compensation, we reached out to you by email and offered free shipping on your next order.
Regarding delivery timing, we’d also like to clarify that carrier transit times (1–2 business days for express shipping) are expressed in business days only and do not include order preparation time, which can take 24 to 48 hours, nor weekends or public holidays. Since your order was placed on Thursday, January 1st (public holiday), the delivery timeline naturally shifted to the following week.
We completely understand your expectations when selecting express shipping, and we’re sorry this wasn’t as clear at the time. Your feedback helps us improve how we communicate these details going forward.
Thank you for your understanding, and we hope your next experience with us will better reflect the level of reliability and service we strive to provide.
Float on, my friend :)
Ben
Produits affiché en stock et quand je…
Produits affiché en stock et quand je commande ça me mets en rupture de stock
30. november 2025
Besvarelse fra The Float Life Europe
Bonjour Enzo,
Merci d’avoir pris le temps de partager votre retour, et nous sommes vraiment désolés pour la frustration que cette situation a pu vous causer. Ce n’est clairement pas l’expérience que nous souhaitons offrir aux riders.
Après avoir pris connaissance de votre avis, nous vous avons contacté et avons pu échanger directement par téléphone pour trouver une solution rapide. Votre commande a bien été modifiée.
Nous avons également proposé un geste commercial pour compenser l’attente liée à notre retour.
Notre petite équipe a été fortement sollicitée par la période du Black Friday, ce qui a entraîné un ralentissement inhabituel dans nos réponses. Néanmoins, nous faisons toujours le maximum pour résoudre chaque situation et garantir la satisfaction de nos clients.
Nous espérons que votre prochaine expérience reflétera davantage les standards de service que nous nous efforçons d’offrir au quotidien.
N’hésitez pas à revenir vers nous si besoin, nous restons à votre disposition.
Float on, my friend :)
Ben
Colis enfin reçu !
Colis reçu !
Équipe réactive.
La com passe bien, hésitez pas à rentrez en contacte avec eux au cas où …
27. november 2025
Besvarelse fra The Float Life Europe
Bonjour Erick,
Merci pour votre retour, et nous sommes sincèrement désolés pour la frustration que cette situation a pu engendrer.
Après vérification et échange avec vous, le blocage provenait d’un souci de référence côté entrepôt, malgré un stock affiché disponible sur le site. Dès que le problème a été identifié, nous avons fait le nécessaire pour débloquer la situation.
Votre commande a depuis été expédiée puis livrée, et nous avons également pris contact avec vous par email pour vous tenir informé et proposer un geste commercial en compensation de l’attente.
Nous sommes une petite équipe et la période du Black Friday a entraîné des délais inhabituels, mais nous restons toujours mobilisés pour corriger les situations et accompagner nos clients jusqu’à leur résolution complète.
Nous espérons que votre prochaine expérience reflétera davantage les standards de service que nous souhaitons offrir.
Float on, my friend :)
Ben
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