Recently purchased two new ventilation tiles for our roof which has been suffering from humidity and a lack of air flow. The items were easy to source on the website, reasonably priced and it was simp... Se mere
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Se, hvad kunderne siger
Good price and due to project being an L shape needed two separate pieces which was useful to be able to get exact sizes cut as required. Speedy delivery too. Only feed back would be that I only requi... Se mere
My delivery of 10 came with 50% of the tiles being broken and un-useable. Customer service were not very helpful. Communication was poor regarding delivery. Would not order from these again.
Virksomheden har svaret
The sales manager initially indicated I needed to buy direct from the supplier, even though I wanted only one part. They stayed available for several minutes, checking their stock and actually found t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to All Flat Roofing Supplies Ltd - Your Dedicated Partner in Flat Roofing Excellence! About Us: At All Flat Roofing Supplies, we take pride in being an independent flat roofing merchant, specializing in supplying a comprehensive range of flat roofing products, systems, tools, and accessories. Our journey began with a simple yet crucial vision - to fill the gap in the UK market for specialized flat roofing materials suppliers. Founded by individuals immersed in the flat roofing industry since the early 1970s, our business is driven by a passion for quality, expertise, and customer satisfaction. Our Expert Team: Behind the scenes, our professional team, each with extensive experience in supplying and installing roofing products, ensures that All Flat Roofing Supplies operates seamlessly. Drawing from decades of collective knowledge, we are well-equipped to provide tailored solutions to meet the unique needs of our customers. From industry veterans to innovative minds, our team stands united to deliver excellence in every aspect of flat roofing. Why All Flat Roofing Supplies? Experience Matters: With roots dating back to the early 1970s, we bring unparalleled experience to the flat roofing industry. Bespoke Approach: We recognized a need for a more personalized approach in the market. Our experienced team and flat roofing knowledge allow us to tailor our services to your specific requirements, ensuring a bespoke and tailored approach to the supply of quality flat roofing products. Expert Advice: Benefit from our team's wealth of knowledge with expert advice and tips. We're here to help you make informed decisions that not only save time but also money on your roofing projects. Wide Audience: Whether you're a Trade professional or a DIY enthusiast, All Flat Roofing Supplies is your reliable source for all flat roofing needs. Our diverse product range caters to a broad spectrum of customers, ensuring everyone has access to top-notch solutions. Connect with Us Explore our extensive product range and let us be your partner in achieving roofing excellence. Whether you're a seasoned professional or just starting your DIY journey, all flat roofing supplies is here to support you every step of the way. Thank you for considering All Flat Roofing Supplies ltd for your flat roofing material needs. We look forward to serving you with dedication, quality, and expertise.
Kontaktoplysninger
Unit A - F, Brightside. Westfield sole road, Maidstone, Kent., ME14 3EH, Maidstone, Storbritannien
- 01634 869823
- shop@flatroofingsystems.co.uk
- flatroofingsystems.co.uk
4,4
Fremragende
96 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your 5-star review!
Pleased to hear you were happy with our speedy service and helpful team.
50% broken.
My delivery of 10 came with 50% of the tiles being broken and un-useable. Customer service were not very helpful. Communication was poor regarding delivery. Would not order from these again.
30. september 2026
Besvarelse fra All Flat Roofing Supplies Ltd
We’re sorry that your tiles arrived damaged and that you were disappointed with our service and delivery communication. We offered a resolution, which we understand you chose not to accept, but remain happy to discuss the matter and help bring it to a satisfactory conclusion.
Great prices
Great prices, excellent choice of materials and fast delivery. The delivery driver was thoughtful and my materials were in good conditions.
21. september 2026
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your five-star review! We’re pleased you were happy with our prices, range and speedy delivery. It’s lovely to hear the driver took good care of your materials too. We look forward to helping you again!
Delivery was disappointing should have…
Delivery was disappointing should have been 3/5 days
Arrived on day 8, driver good and helpful all repackaging
good thanks
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your feedback. We’re sorry your delivery arrived later than expected and understand your disappointment. We’re pleased the driver was helpful and everything arrived well packaged. Thank you for your order. We appreciate your support.
Had to put this score because I’ve not…
Had to put this score because I’ve not received my order yet, and it’s been quite a long time since I made the purchase.
I wouldn’t have made a decision yet, however I received this invitation to write about my experience with them.
27. august 2026
Recently purchased two new ventilation…
Recently purchased two new ventilation tiles for our roof which has been suffering from humidity and a lack of air flow. The items were easy to source on the website, reasonably priced and it was simple to place the order. They arrived within a couple of days and very well packaged and are now installed on our roof and doing just what they are supposed to do. Many thanks!
25. august 2026
Uopfordret anmeldelse
Besvarelse fra All Flat Roofing Supplies Ltd
We’re really pleased to hear that you found the right ventilation tiles easily and that they arrived quickly and well packaged. It’s great to know they’re now installed and doing the job perfectly. Thank you for choosing us and for taking the time to leave your feedback!
NIGHTMARE AVOID
Would never use again absolute nightmare experience
From time I ordered service was terrible still haven’t had my delivery of roofing but they have had my money use this coming at your own risk . Now I’ve got a driver on phone who can’t find the address with all the phone maps you have AVOID 😡
1. september 2026
Uopfordret anmeldelse
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your feedback. We are sorry to hear of your frustration. Although your delivery experienced a delay, which was communicated to you and was unfortunately outside of our direct control, we have remained committed throughout to resolving the issues as quickly and efficiently as possible. We fully appreciate the inconvenience caused and have continued to work with both you and our supplier to bring the matter to a resolution.
Good price and due to project being an…
Good price and due to project being an L shape needed two separate pieces which was useful to be able to get exact sizes cut as required. Speedy delivery too. Only feed back would be that I only required 4m of seam tape instead of a whole roll, so would have been useful to be able to get that too. Otherwise good service.
19. august 2026
Uopfordret anmeldelse
Great family run business
Great family run business, very knowledgeable in every aspect of roofing and always willing to help out with any questions or recommendations of which products are best for your project,!!
6. august 2026
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you so much for the fantastic 5-star review! We really appreciate your kind words and are always happy to offer advice and help you find the right products for the job. Thanks again for supporting our family-run business!
good communication and delivery
good communication and delivery. Products keenly priced and fit for the job. Would recommend.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for the fantastic 5-star review! We’re really pleased you were happy with our communication, delivery and competitive pricing. We really appreciate your recommendation and hope to help you again in the future.
Good choice of stock
Good choice of stock, easy return.
Highly recommended!
5. august 2026
Uopfordret anmeldelse
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you found the right products and that our returns process was straightforward. We always aim to offer a great range of roofing products alongside friendly, hassle-free customer service. We really appreciate your recommendation and look forward to helping you again on your next project.
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you were happy with both our prices and the service you received. We really appreciate your support and look forward to helping you again in the future
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you found the ordering process easy and that our delivery was fast and friendly. We really appreciate your recommendation and look forward to supplying you again in the future.
Quick to acknowledge both of my…
Quick to acknowledge both of my orders,and shipped to me in good time.
Arrived on pallets and well protected.
6. juli 2026
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your 5-star review! We're delighted to hear that both of your orders were acknowledged promptly and delivered in good time. It's great to know the goods arrived well protected and in excellent condition. We really appreciate your support and look forward to helping you again in the future.
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. We really appreciate your feedback and look forward to helping with your next roofing project
Great price and speedy delivery
Great price and speedy delivery. Picked up a 24sqm kit for the price of a 15sqm kit from other providers. Had a 15sqm roof to do so it gave me plenty of spare resin, catalyst and top coat so did not have to worry about not having enough materials. Trims were also great quality and well packed with the ends protected so no worries of damages.
Only thing I would suggest to them is in the tool kit for an DIY'er like me is to add in a syringe or a small measuring cup/cylinder for dosing the catalyst.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your fantastic 5-star review. We're delighted to hear you found great value in the kit and that everything arrived quickly and well packaged. It's also great to know having some spare materials gave you extra peace of mind during your project. Thank you for your helpful suggestion regarding a syringe or measuring cup for DIY users too, that's excellent feedback and something we'll certainly consider for future tool kits. Thanks again for choosing us and for taking the time to share your experience.
Excellent servce
The sales manager initially indicated I needed to buy direct from the supplier, even though I wanted only one part. They stayed available for several minutes, checking their stock and actually found the part I was looking for - they even slashed the delivery cost by 50%. I expected a long delay because of that reduction, but no, the part was delivered on the next working day. Excellent!
5. juni 2026
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for the fantastic review! We're delighted we could track down the part you needed and get it to you quickly. Great customer service and fast delivery are what we strive for, so it's wonderful to hear we exceeded your expectations. We really appreciate your support and look forward to helping you again in the future.
Fast delivery and good price
4. juni 2026
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for your 5-star review! We're delighted to hear you were happy with both the price and the delivery service. We appreciate your business and look forward to helping with your next project.
Ok overall
Ok overall. Sent me resin instead of topcoat which scuppered my plans. Sorted efficiently and job now complete. Glad the weather held!
12. maj 2026
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for the honest review and for giving us the opportunity to put things right. We’re sorry again for the mix-up with the resin and topcoat, but pleased we could get it resolved quickly for you. Glad to hear the job is now complete.
Besvarelse fra All Flat Roofing Supplies Ltd
Thank you for taking the time to leave a review. We appreciate your feedback and are pleased that overall your experience was positive. We’re always looking at ways to improve both our products and service, so if there was anything specific that stopped this being a higher rating, we’d genuinely welcome the opportunity to learn from it. Thank you again for your custom and support.
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