Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a great stay here for a month while traveling and working remotely. The flat was very spacious with 3 bedrooms, and communication with Ingrid was always easy and smooth. The high-speed internet... Se mere

Bedømt til 3 ud af 5 stjerner

A empresa foi sempre responsiva. Infelizmente tivemos pouca sorte com o inquilino. A casa ficou impossibilitada de se poder alugar novamente. Há sujidade elevada, lixo acumulado e reparações a fa... Se mere

Bedømt til 5 ud af 5 stjerner

Very safe and pretty easy to use. No issues encountered. Booking process was not difficult. Excellent prices. Will definitely use again!

Bedømt til 5 ud af 5 stjerner

The best part about Faltio is that we were able to find a flat for 2 of Us for only 25 — much better value than many other platforms. Normally, there are only 8bed dormitory rooms for that price. The... Se mere

Virksomhedsoplysninger

  1. Udlejning af ejerlejligheder
  2. Ferieudlejning

Skrevet af virksomheden

Flatio is the only place where you can easily rent a furnished flat for 1–12 months directly from the owner.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

721 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Beautiful spacious flat on quiet street in excellent location

Well-equipped and clean flat with plenty of room, comfortable beds, and lovely decor. The flat is located in a hotel with very nice and helpful staff who speak English in addition to Czech. The location is excellent, with an easy walk to the beautiful square Náměstí Míru and lots of cafes, shops, and restaurants — and it is on a quiet street. The flat contact Jiří was wonderful — very responsive and helpful.

31. januar 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Unprofessional hobby group

It's not realistic for their customer service to be available until 12 o'clock. Also, it's very unprofessional to charge a card fee when paying rent.

4. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Flatio was there for us at every step

Flatio was there for us at every step. We had issues with the foreign government's requirements for the lease, and they got us the required side-by-side translation at no extra cost. The monthly reminders of when our rent was due was extremely useful, because it wasn't due the 1st of the month. And most important, we found a great flat with a great landlord using Flatio.

1. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ACHTUNG

ACHTUNG, diese Anzeigen sind Fake. Die Cottages verführen sich nicht in der Region Posio. Ihr werdet lediglich Bäume finden.
NICHT BUCHEN!!!!

21. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible experience

Terrible experience. TL;DR: if you get cancelled on, you will not get a full refund, even though their policy states you should.
I booked an apartment and paid ahead, as I was required to do. The landlord canceled a month later. I was entitled to a full refund (as per their policy). They asked me for a bank account in Euros. I don't have one. So I was penalized for paying in another currency and having to assume the conversion fee – they would not transfer extra to ensure I received the full amount. I did not receive the full refund, even though I was not at fault and never got any service.
Unclear policy and unwilling to work with customer to make the situation right. Would never look at their site again – as that alone cost me money since I never got a service.

2. januar 2025
Uopfordret anmeldelse
Flatio.com-logo

Besvarelse fra Flatio.com

Dear Penzo,

Thank you for sharing your feedback. We genuinely regret the inconvenience and would like to clarify how our refund process works. Our platform supports different currencies, but for this particular apartment, the host chose to list it in EUR. Consequently, all amounts shown, including your payment and any subsequent refund, were in EUR.

When you paid from your USD account, your bank or card provider converted USD to EUR at the then-current exchange rate and charged any applicable fees. These rates and fees are set by financial institutions and are not within Flatio’s control. We always ensure that when a host cancels a guest's reservation, the exact amount paid is refunded in the same currency as originally received. This is considered a full refund in the currency of the booking. Any differences in the amount received can occur due to exchange rates or fees applied by financial institutions during the refund process. In simple terms, what we have received from you, we will return to you.

We are truly sorry that your reservation was canceled, and we understand the frustration that can arise from currency conversion differences. We hope this explanation clarifies our refund procedures and confirms that we followed our policy correctly. Should you have any further questions or need assistance, our customer support team is always here to help.

Thank you again for your feedback. We value your input and hope you might consider giving Flatio another chance in the future.

Kind regards,

The Flatio Team

Bedømt til 5 ud af 5 stjerner

Très bonne plateforme

Très simple d’utilisation et on se sent confiant vis à vis de l’utilisation de cette plateforme. Seul bémol, l’utilisation de paiements par carte qui engendre des frais supplémentaires.

21. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good service

Prompt answers when needed and since the first time I have listed a property the quality of the offer to hosts and guests has been increasing.

6. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Who the heck are Flatio

I had never heard of Flatio but thought the name sounded amusing so I decided to check out what they had on offer. I am really glad I did. I discovered a good range of properties at realistic prices, their site was easy to use and initial communications were clear and promptly responed to. I booked an apartment in Faro which lived up to it's decscription. Communication with the owners. Lovely Stays, was easy and there were no problems during our stay

11. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

2 Months Budapest


I booked the apartment through Flatio and can highly recommend the platform. Everything went smoothly: the booking process, payment handling, and communication with the landlord were simple and hassle-free. The entire process was easy and efficient, making me feel well taken care of from the start. Absolutely top-notch – I would gladly use it again!

1. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam!!! Scam!!! Scam!!!

We found an apartment and it’s under this platform. We paid €1000 euros for the reservation as agreed before we can proceed with the viewing! On the agreed viewing day with the owner no one contacted us even until today! They send an invoice after we paid connected to the property that we reserve and now we can’t even open the link!! Hope you’re being fair! We worked hard for that money! We have kids in out host country, we’re just working fairly here in Malta to provide for our kids and yet here you are doing shit like this!! You didn’t just steal money from us!! You stole even the food for our kids!!!

5. november 2024
Uopfordret anmeldelse
Flatio.com-logo

Besvarelse fra Flatio.com

Dear Cristina Genes,

We are deeply sorry to hear about your negative experience and understand your frustration. We want to assure you that the process you described is not how Flatio typically operates.

Flatio is an online platform that connects guests and hosts. We do not manage viewings. All communication and transactions should be conducted through our secure platform.

It appears you may have fallen victim to a scam by individuals impersonating Flatio. We are aware of these scams and have published information to warn potential guests: https://www.flatio.com/blog/beware-of-rental-scams-potential-tenants-targeted-by-a-fake-flatio-representative-on-facebook

We understand this is a difficult situation, and we sincerely hope you can recover your funds.

If you have any questions or require further assistance, please do not hesitate to contact us directly through our official website.

Sincerely,

The Flatio Team

Bedømt til 5 ud af 5 stjerner

Thank you Flatio!

Flatio offers a wide range of potential tenants looking forward for different contract durations and flat settings.
It has been a reliable payment experience and quite supportive in terms of paperwork and checklists.
Thank you!

28. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My experience with Flatio

I’ve been using this platform to rent out my apartment, and I couldn’t be happier with their service. They really stand out as a trustworthy option for homeowners. The margins they take are impressively low, which is a big plus for landlords.

One of the things I appreciate the most is how well they handle everything. They manage the entire process from contracts to coordinating with guests, so I never have to worry. They keep me updated every step of the way, from when the guests arrive to when they leave, and even put me in direct contact with them if needed, which makes everything smoother.

The guests they bring are always respectful and trustworthy, and I’ve had only great experiences. I’m really pleased with how well everything is managed, and I highly recommend this platform to any property owner looking for a hassle-free experience.

24. oktober 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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