I purchased a property that had an over 10 year old Flamerite Odyssey. The fire had a fault and wasn't working so I gave Flamerite a call for advice. I learnt during the call with a young lady that... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had been looking for a new fire & fireplace for some time and had visited lots of different stores and looked on line before finally buying our flamerite fire. We certainly made the right choice. T... Se mere
Virksomheden har svaret
We purchased our fire through the Knowle store - the staff were patient and certainly not pushy when we were a little vague about what we wanted!! Fitting was a dream - two great guys just before C... Se mere
Virksomheden har svaret
Having toured lots of suppliers and shops, looked at dozens of fires, we finally chose Some suppliers quoted six weeks delivery , but at the most competitive price and a few days after our orde... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Flamerite Fires was established in 1999 in the historic city of Lichfield, carrying on a thirty-year family tradition of producing British made electric fires. Over its 21-year history we have won numerous awards in the UK and abroad. We have gained an unprecedented reputation for our integrity, excellent customer service and support for the independent retail sector. Our singular focus is unrivalled, producing high quality innovative electric fires and fireplaces made to the highest UK & European standards (BS-EN
Kontaktoplysninger
Lichfield Road Industrial Estate, B79 7UL, Staffordshire, Storbritannien
- 01543 251122
- info@flameritefires.com
- flameritefires.com
Excellent fireplace installed with…
Excellent fireplace installed with minimum disruption to the decor.
23. maj 2023
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Besvarelse fra Flamerite Fires
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Flamerite Fires
Great communication
Great communication, delivered when agreed.
Brilliant fire
16. marts 2023
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Besvarelse fra Flamerite Fires
Your satisfaction is our top priority, and we're grateful for your support. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Great product range
Wanted a new fireplace and visited Flamerite. Friendly and helpful reception. Delivered and installed as scheduled. There were a couple of missing items that were fitted within a day. Highly recommended.
28. november 2022
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Besvarelse fra Flamerite Fires
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Flamerite Fires.
Superb friendly service and amazing…
Superb friendly service and amazing classy, stylish product. Went for the glazer1300 with Nitraflame and it looks just like the real thing but with many benefits including app control, lighting hues, timer and thermostat. Great investment.
22. februar 2023
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Besvarelse fra Flamerite Fires
Good Morning,
Thank you for taking the time to leave us a review. We greatly appreciate your feedback and are thrilled to receive such positive comments!
Kind regards
Natalie
Perfect fire
Searched out Flamerite for a good quality, reliable, economic, electric UK made fire after a bad experience with a not fit for purpose imported fire returned to Argos. I have not been disappointed with the Flamerite fire. Perfect. Thank you
28. juni 2023
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Besvarelse fra Flamerite Fires
Good Morning Mark,
As a small family-run business, we take pride in the quality and craftsmanship of our manufactured products. Your satisfaction is our top priority, and we're thrilled to know that we've met your expectations.
Best regards
Natalie
We are delighted with our Flamerite…
We are delighted with our Flamerite fire. It is stylish and
performs all it"s functions excellently.
28. juni 2023
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Besvarelse fra Flamerite Fires
Thank you for your wonderful feedback! We are thrilled to hear that you are not only satisfied with the appearance of your fire but also with its functionality.
Kind regards
Natalie
Besvarelse fra Flamerite Fires
Thank you for your fabulous review! We're delighted to hear that you find our fire functional, easy to use, and aesthetically pleasing.
Excellent real fire effect
Excellent real fire effect, easy to use especially via Bluetooth connection. Would recommend.
28. juni 2023
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Besvarelse fra Flamerite Fires
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you find our app easy to use. We understand the importance of simplicity and convenience when it comes to controlling your electric fireplace, and we are glad that our Bluetooth app has met your expectations.
Best Regards
Natalie
Lovely fire,
As soon as I realised these fires where made fairly local to me I knew I had to visit the showroom.
We recieved a warm welcome from Natalie,on my second visit I spoke with Natalie again who helped with the queries I had.we purchased the E-FX 1800 light, and I think it looks stunning,The app is easy to use.Love my fire.
1. maj 2023
Uopfordret anmeldelse
Besvarelse fra Flamerite Fires
Morning,
We're thrilled to hear about your positive experience with our showroom and the assistance provided!
Our team is committed to providing excellent customer service and ensuring that you have all the information you need to choose the perfect fire for your home.
Best regards
Flamerite Fires
Love this Flamerite fire…
We fell in love with this fire as soon as we saw it in Halesowen Fireplaces showroom. The modern, simplistic yet stylish fire with inset lights and flame effect was exactly what we were looking for
26. maj 2023
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Besvarelse fra Flamerite Fires
Hi John,
At Flamerite Fires, we take great pride in designing modern, stylish, and aesthetically pleasing electric fires that enhance the ambience of any space.
Thankyou for taking the time to leave us your feedback.
Best regards
Natalie
Gotham delight
We love our Gotham fire.Would not go back to a fireplace and an open gas fire.
Everybody who visits comments on how good lt looks, whether it’s on or off. The inset looks modern, and feels really cosy when lit on dark cold nights.
I cannot comment on flamerite’s after sales service, because after the first year we have had no reason to contact them.
28. juni 2023
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Besvarelse fra Flamerite Fires
Thank you for your fantastic 5-star review! We greatly appreciate your feedback and it's always a pleasure to hear from our customers about their experience with our products.
Exceptional....
Excellent fire,most realistic looking flame and works wonderfully..
28. juni 2023
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Besvarelse fra Flamerite Fires
Thanks for the 5 Star feedback!
Lovely addition to the livingroom
Our flamerite fire finishes off our media wall really well. It looks the part and is very simple to operate. I like the different colour options for the logs and for the flames. Very pleased with this purchase and would recommend.
1. juli 2022
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Besvarelse fra Flamerite Fires
Hi Hannah,
Thank you for taking the time to share your thoughts on your electric fire and experience with Flamerite Fires.
Kind regards
Natalie
Wanted an electric fire that looked as…
Wanted an electric fire that looked as realistic as possible - this one caught my eye in a local showroom and looks great installed (Arlo 16)
1. maj 2023
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Besvarelse fra Flamerite Fires
Thank you for choosing Flamerite Fires and for being a part of our journey.
Flamerite are a very flexible company…
Flamerite are a very flexible company for which nothing was too much bother. I would recommend them to anyone. The product is good quality and was a reasonable price. Fitting was easy (once I'd got the hole the right size!). The fire really makes our living room.
16. maj 2023
Uopfordret anmeldelse
Besvarelse fra Flamerite Fires
Hi Mark,
We truly appreciate your postive feedback.. It means a lot to us as a small family business.
Kind regards
Natalie
Lovely looking modern fire
Lovely looking modern fire, easily app controlled,
23. juli 2022
Uopfordret anmeldelse
Besvarelse fra Flamerite Fires
Thankyou for the 5* feedback!
Telisa electric fire which did not seem to work
We bought our Telisa electric fire from a local retailer. When the installation was finished and the workmen had left we found that the lighting worked but not the heat! We phoned Flameright who explained that we did not have the correct remote and they sent one by post which arrived next day. They also helped us to install the App, which can be used instead of the remote (never even mentioned by the dealer!). Without their help we would have been wondering why we spent so much money on a cold fire.
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Flamerite Fires
Good Morning,
Thankyou for taking the time to leave us such good feedback.
We are glad we could assist and are delighted that you are now happy with your purchase.
Best regards
Natalie
Lovely fire
Lovely fire. Even with just the flame effect on the room seems to be warmer. Modern look and easy to operate with the remote control. Love the way you can change the flame and ember colours.
1. marts 2023
Uopfordret anmeldelse
Besvarelse fra Flamerite Fires
Thanks for taking the time to leave us a 5* review!
Well made, quality product
After a lot of searching we settled on the Flamerite Ennio as we liked the super flame effect and the fact it was made in Lichfield UK. Although the price was a little more than we had in our budget it was well worth it for such a quality product. It looks amazing in our refurbished fireplace.
20. marts 2023
Uopfordret anmeldelse
Besvarelse fra Flamerite Fires
Good Afternoon,
Thank you for your fantastic 5 star review,
As a small family run business it's great to get feedback from our customers regarding the products we manafacture,
Kind Regards,
Darren.
Before and After Service Excellent Natalie was helpful and gave me…
Natalie was helpful and gave me in-depth advice about my options before purchase, even sending me photos.
Megan gave me great after-care service, nothing was too much trouble.
28. februar 2023
Uopfordret anmeldelse
Besvarelse fra Flamerite Fires
Good Morning,
Thank you for taking the time on reviewing the service which you received from ourselves,
Kind regards,
Darren.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.