I purchased a property that had an over 10 year old Flamerite Odyssey. The fire had a fault and wasn't working so I gave Flamerite a call for advice. I learnt during the call with a young lady that... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I purchased a property that had an over 10 year old Flamerite Odyssey. The fire had a fault and wasn't working so I gave Flamerite a call for advice. I learnt during the call with a young lady that... Se mere
Virksomheden har svaret
We had been looking for a new fire & fireplace for some time and had visited lots of different stores and looked on line before finally buying our flamerite fire. We certainly made the right choice. T... Se mere
Virksomheden har svaret
We purchased our fire through the Knowle store - the staff were patient and certainly not pushy when we were a little vague about what we wanted!! Fitting was a dream - two great guys just before C... Se mere
Virksomheden har svaret
Having toured lots of suppliers and shops, looked at dozens of fires, we finally chose Some suppliers quoted six weeks delivery , but at the most competitive price and a few days after our orde... Se mere
Virksomheden har svaret
Flamerite Fires was established in 1999 in the historic city of Lichfield, carrying on a thirty-year family tradition of producing British made electric fires. Over its 21-year history we have won numerous awards in the UK and abroad. We have gained an unprecedented reputation for our integrity, excellent customer service and support for the independent retail sector. Our singular focus is unrivalled, producing high quality innovative electric fires and fireplaces made to the highest UK & European standards (BS-EN
Lichfield Road Industrial Estate, B79 7UL, Staffordshire, Storbritannien
We decided to change our gas fire to a flame effect fire electrict fire
Our local agent advised us to visit Flamerite and ask to speak to Natalie. We did !
From first cotact to completion the advice and service were outstanding
We are delighted
Excellent, outstanding advice and service

Besvarelse fra Flamerite Fires
The "Gotham 900" certainly looks the part and is visually quite versatile.I was a little disappointed in the noise output, it's OK when the TV or music is playing but you would not want to sit reading with it on.
Instructions state, "only suitable for well insulated spaces or occasional use", so what about cold rooms?
Three stars is generous.

Besvarelse fra Flamerite Fires
Beautiful fire gives wonderful ambiance with different light settings

Besvarelse fra Flamerite Fires
We are extremely happy with our Cisco 16 which was fitted for us in December.
It looks elegant Insitu and warms the room brilliantly,we have yet to put the heat to maximum as it is totally adequate on half power for the size of the room(4x4metres).
We can honestly say that we would recommend the model to anyone.

Besvarelse fra Flamerite Fires
This fire looks so good in our sitting room and it has allowed us to totally transform the decor of the room, whilst keeping us warm 😀

Besvarelse fra Flamerite Fires
Fire arrived well packaged and is exactly as expected. Easy to use and looks really good, very happy 😊

Besvarelse fra Flamerite Fires
So far we are really enjoying our new flamerite fire . It is electric as we do not have gas to that area . It looks lovely and is very realistic . Not sure about the cost as yet , hence 4 stars .

Besvarelse fra Flamerite Fires
We purchased our fire from Fire Studio in Hull, we like the flexibility of operating from the app or remote control, the feature of having the glow without heat which gives a cosy ambiance to the lounge, adjustable heat settings to suit, attractive. We love it.

Besvarelse fra Flamerite Fires
Excellent product but did find the instructions for installing the glass front a little confusing. Written by someone who knows the product so it took me a couple of goes to get it right to enable the heating to work.

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Besvarelse fra Flamerite Fires
We have the Gotham 900 Nitra as a replacement for an old gas fire. It is economical and the heat output for our room is ideal. It also looks great!
Whilst rearranging the ceramic logs, one of them fell out and broke. I called Flamerite and they were kind enough to send a replacement FOC! Great customer service.

Besvarelse fra Flamerite Fires
Our fire would show the flames but not heat, Megan was patient and efficient, describing how to resolve our problem successfully, now we have a fire that is working
Thank you Megan

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Contacted Flamerite to ask how to resolve a problem with a defective bulb on a Luma 1200 fire. Within 24 hours they sent two new bulbs (free of charge) and advised how to remove and replace the bulb.
Very impressed with the service we received.

Besvarelse fra Flamerite Fires
Found my remote not working after changing the batteries . Phoned Flamerite, (answered in three rings) and told me what to try.
No success
So I sent my remote for reset as advised.
Within a week a brand new remote was sent to me free as charged as mine was broken (probable my ham fisted way of changing the batteries)
This is unbelievable service as my fire is ten years old.
A to be fully recomended company
SIX STAR service XXXXXX

Besvarelse fra Flamerite Fires
My remote stopped working with the battery light flashing, I changed the batteries over and nothing happen, checked and double checked still nothing. I then e mailed Flamerite Fires and told them the issue, they replied to my mail with a phone call. Talked them through the issue and they sent me over written instructions for me to follow. Again nothing worked, asked me to send the remote to them for check (free of charge) which I did, I have now received back my remote fully working. Great customer service and a cost to them to send back as well. And just to say the fire I have is fantastic as well

Besvarelse fra Flamerite Fires
The customer service is first class. I received expert advice to deal with my problem from a pleasant, knowledgeable and patient lady. My fire is now working perfectly. Thank you.

Besvarelse fra Flamerite Fires
My remote control for my fire was mislaid, and I was finding it difficult to get on the floor to operate the switches. I messaged Flamerite and after establishing which fire I have, Darren sent me a new remote, and now I can use my fire easily. I thoroughly recommend Darren and Flamerite and am very grateful for their superb service.

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we hve just had our old gasfire replaced by a Flamerite Hudson flame effect electric fire
The service from Flamerite was exceptional
Our local representaive suggested that we visit Flamerite in Lichfield where Natalie explained everyting to us and answered all our questions honestly and clearly. We are delighted with the fire and the attitude of the company

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The fire looks amazing, worth paying a little bit more for a great product.

Besvarelse fra Flamerite Fires
We have just purchased a Flamerite Ennio 3 fire through Flames of Hull. We haven't used it for heating yet but we are enjoying the amazing flame display. It's quiet and incredibly realistic. It looks really cosy and the quality and design are brilliant. We needed to speak with Flamerite before purchase to check the dimensions and the person we spoke to answered our query directly and accurately.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.