The HP Omen 17 ck2000na has an infamous issue with its fans, where they will work perfectly fine and then suddenly stop for no reason. I initially assumed the fans themselves were broken and bought... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The HP Omen 17 ck2000na has an infamous issue with its fans, where they will work perfectly fine and then suddenly stop for no reason. I initially assumed the fans themselves were broken and bought... Se mere
Virksomheden har svaret
Update of 29 March 2026 Immediately after my review of 25 of February the Owner/CEO of Fixfactor got in touch with me recognising that the Company made a mistake and that the man in charge... Se mere
Virksomheden har svaret
Excellent service for Lenovo Yoga Laptop. Have used these guys three times for separate issues. First they fixed a huge crack in my screen, then sorted out an issue with my conference calling on teams... Se mere
Virksomheden har svaret
Dead laptop with important unbacked up files. Really happy with the service: Fix was quite quick and covered by initial diagnostic fee with options presented for longer-term fix. One of the more remar... Se mere
Virksomheden har svaret
We fix what others can't. Specialising in fast and reliable phone, tablet, and laptop repairs, from cracked screens to complex motherboard issues and data recovery. With over 10 years of experience, we're your trusted choice. Visit our workshops in Wimbledon or Victoria, or use our convenient UK-wide mail-in service. Don't bin it, fix it with Fixfactor.
136 Kingston Road, SW19 1LY, London, Storbritannien
Slow service, slow reply, not even sure I will receive my phone back to be honest, really poor communication.
Edit: the company has now responded to me and I understand that it was a busy time for them, although communication could have been faster I am now happy with the service provided as the phone looks as good as new.

Besvarelse fra fixfactor.co.uk
Quick and easy, great service.
My daughter was delighted she got her phone back within 48 hours.

Besvarelse fra fixfactor.co.uk
exceptional customer service - from the administrator to the engineer - and commitment to solving my problem. I'd recommend them without hesitation!

Besvarelse fra fixfactor.co.uk
Excellent service, phone looked brand new when I received it back, would absolutely recommend

Besvarelse fra fixfactor.co.uk
They put a new battery in fully loaded and we'll liked phone. Very professional and responsive. I'd do it again.

Besvarelse fra fixfactor.co.uk
Excellent communication and very helpful staff. Would definitely use again in future...thank you Fixfactor!

Besvarelse fra fixfactor.co.uk
There are companies offering cheaper fixes, but after reading reviews I felt I could trust FixFactor, they didn’t let me down, mailed up broken Blackberry one day, 3 days later received the phone back in good working order.

Besvarelse fra fixfactor.co.uk
If you have a Xiaomi Mi phone for repair, Fix Factor should be your first stop. I have had an expensive failed repair before, but Fix Factor know the product. They provided an me with an excellent service. My OEM part was ordered and I was notified when it came in. I brought the phone in and it was repaired within 2 hrs.
The standard of the repair is first class. My Mi Mix 2s Phone looks like it just come out the Factory and everything works as it should, perfectly. This is my repairer of choice for Xiaomi mobile phones and I highly recommend Fix Factor as a long term Mi phone user.

Besvarelse fra fixfactor.co.uk
Great costumer service and very good craftsmanship. Thanks Fixfactor team !

Besvarelse fra fixfactor.co.uk
Fantastic customer service. Repaired perfectly. Highly recommended.

Besvarelse fra fixfactor.co.uk
Had my iphone screen repaired, the guys were super helpful, efficient and very friendly. Their product knowledge is great and helpful for someone like myself who doesn't understand it all. Would highly recommend their services

Besvarelse fra fixfactor.co.uk
Fixfactor fixed my laptop efficiently and quickly without any hassle. From drop off to collection the guys were helpful, courteous and full of suggestions as to how the problem could be resolved. I would have no problem recommending them to anyone with a similar issue

Besvarelse fra fixfactor.co.uk
Fixfactor replaced my iPhone 6 battery and screen after they were damaged. Extremely professional and courteous. Completed the work very quickly whilst I waited in the shop. I have no hesitation in recommending and would definitely use again.

Besvarelse fra fixfactor.co.uk
Despite not being able to fix my phone (dropped in a water tank - completely my fault) Cesar kept me informed at every stage of the cleaning / investigation process.
An outstanding organisation with superb customer service... just a shame my phone was irrecoverable...
Will definitely recommend - no hesitation.

Besvarelse fra fixfactor.co.uk
Excellent service, quick repair and postage back. It was expensive but nowhere else could fix it so very glad Fixfactor could! Would definitely recommend and use again :)

Besvarelse fra fixfactor.co.uk
Great service, quick and very professional. I had to replace my broken touchpad and the staff from Fixfactor has been very helpful and also very fast. The people in there are also very friendly too!

Besvarelse fra fixfactor.co.uk
Completely fixed my new huawei phone which I thought would be unfixable. Within a week aswell and reasonable price along with great customer service. Highly recommend.

Besvarelse fra fixfactor.co.uk

Besvarelse fra fixfactor.co.uk
[update 2019/07/19]
Following correspondences with fixfactor, I placed an order with them for a battery replacement. The service and workmanship was excellent. 5 stars.
[update 1125hrs, 2019/07/06]
I originally gave 1 star as I hadn't heard from them (see original review below). They've now contacted me twice today with sincere apologies and explanations of some email issues they were having. They've been quite active in addressing my concerns and updating their website. So I'm increasing my score to 5 stars.
[original review review]
I emailed them, and I also filled-in their online form, requesting clarification on the services they provide. I never received a reply, I've even looked in my email spam filters.
So I haven't got around to using their paid services. They may actually be quite good at repairs, but I'm not impressed that they've not got around to dealing with my query; they need to improve significantly in that regard at least.

Besvarelse fra fixfactor.co.uk
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.