Reuben at the Chessington branch was excellent. Listened carefully to my needs and limitations and recommended two different bikes and helped me choose the right one. Everything he said was clear and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Senti did a fabulous job helping me put a heavier kettlebell than I use to in the car for me as well as recommending me to buy lower weights to achieve my goals. I am satisfied with the customer s... Se mere
Virksomheden har svaret
Very enjoyable! We would thoroughly recommend a visit to the store. Zen, the manager, is a very personable, knowledgeable chap, for whom nothing was too much trouble. He went to great lengths to advis... Se mere
Virksomheden har svaret
Chris Griffiths from the Edinburgh Store was really friendly and extremely helpful, making the otherwise complicated business of buying a table tennis table online very easy and indeed pleasant! He wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fitshop UK
Skrevet af virksomheden
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Kontaktoplysninger
3 Rutherglen Links, G73 1DF, Glasgow, Storbritannien
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4,6
Fremragende
12 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Clear help and assistance
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great deals and excellent service…
Great deals and excellent service highly recommend
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Buying a ping pong table
Chris Griffiths from the Edinburgh Store was really friendly and extremely helpful, making the otherwise complicated business of buying a table tennis table online very easy and indeed pleasant! He was able to answer all my questions, take the order over the phone, and even to offer some saving measures. He followed up quickly by email, too. Everything arrived in good shape and on time. I am very grateful!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great help from Phil and a great layout…
Great help from Phil and a great layout with heaps of equipment!
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Zen was very helpful
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Dillon was very helpful and helped me…
Dillon was very helpful and helped me purchase what I needed. He was friendly , knowledgeable and professional.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great customer service
Great customer service, greeted warmly and shown around. Good range on offer as well
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
Kind regards
Fitshop Team
Went in the manchester store
Went in the manchester store, ben was very helpful, i came out with exactly was i required.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Rob and Leon were highly knowledgeable…
Rob and Leon were highly knowledgeable about the products and my fitness needs, very approachable whilst being professional.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Experience was really good customer…
Experience was really good customer service was brilliant and was very helpful with all my questions.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Leslie and Garth were very…
Leslie and Garth were very knowledgeable and helpful. They took the time to understand what we were needing and guide us to what will work us! Great customer service!
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Manchester store is brilliant
Manchester store is brilliant, lots on display and loads of knowledge 👏
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Friendly environment
Manchester Location itself was a hard find but once we’d arrived service was excellent really broke down everything I needed leaving me with no questions.
Will get some measurements done then get myself kitted out
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
I had a fantastic experience at…
I had a fantastic experience at Manchester Fitshop, thanks to Gemma. She was friendly, knowledgeable, and took the time to understand exactly what I was looking for. She explained the different options clearly without any pressure, making the whole experience relaxed and enjoyable.
Gemma's excellent customer service and product knowledge really stood out, and she went above and beyond to make sure I found the right equipment. It's refreshing to receive such genuine, professional service. I would highly recommend Manchester Fitshop, and if you get the chance to be helped by Gemma, you're in great hands!
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service!
Staff member was really helpful, and ordered an item in for me that was out of stock. Great service!
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service today from Ben at Fitshop…
Great service today from Ben at Fitshop Mcr, fixed me up with exactly what I wanted.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great store service (Aberdeen store)…
Dorian in the Aberdeen store was more than helpful, I felt welcome and free to bourse for as long as I wanted. Dorian answered all my questions suitably and helped me to make the right decisions for my home gym requirements. What more could I ask for?
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Delivery Disaster
I bought a piece of equipment on Monday, it was with the courier on Tuesday, it is now Friday and nothing delivered. I called customer service who informed me the Courier had tried to deliver but we weren't in, which is false. Upon further questioning I was told that the courier had to book us in before delivering, I have never been called so why would they try and deliver. I now have to wait until Monday to receive my item, what is frustrating is that my address is only 25 minutes away from Fitshop's Warehouse. I'm sure the product will be great but I'm extremely unhappy with the service.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitshop UK
Dear Customer,
Thank you for your feedback. We’re sorry that our communications regarding your delivery appeared unclear, and we apologise for the frustration this caused.
We’ve reviewed the order and can confirm it was placed on 3 August after 4pm, dispatched the following day, and delivered on the 5th working day. This was within the published delivery timeframe for our free standard delivery service.
We appreciate that the delivery arrangements and communication around the courier’s attempted delivery were confusing, and we’re sorry that this wasn’t explained more clearly at the time. We’ll take your feedback on board as we continue to improve our communication with customers.
We hope you’re pleased with the equipment itself and thank you for your patience.
Kind regards
Fitshop Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.