Ordered music as it said ships from NZ. Then after paying I find out it's going to take 2 months and it's coming from overseas. I found it way cheaper else where and in the country so I canceled my or... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Se mere
Virksomheden har svaret
This company is useless! If I could give a lower star rating I would!!! There is zero customer service! There order tracking is useless! There is zero useful communication! Two months and cou... Se mere
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Se mere
2,5
Under middel
584 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I made 2 orders
I made 2 orders, the first one is missing on delivery and the second one is cancelled after a month when they said they already shipped it. I dont get why we dont receive a tracking number
12. juni 2025
Uopfordret anmeldelse
All went well
All went well, generally kept informed and the parcel arrived safely around the expected day.
27. marts 2025
Surprise for wife- a UK book not available in the US
Wanted to get a book for my wife that was released in the UK but not yet in the US. Fishpond sent it to me for a very reasonable price and free shipping!
My wife was thrilled because she thought she would need to wait another 6 months for the US release! Wonderful surprise! Fishpond was seamless in their service. I would absolutely use them again
25. marts 2025
I'm over the moon about "We Are All Stars."
I was so excited to receive this book in the mail. My husband purchased it for me and I couldn't be happier.
4. marts 2025
Joke of a Company - DO NOT USE.
What an absolute disgrace. I've waited three weeks for a textbook - only to receive nothing. No updates posted on my tracking, an abysmal response from the Customer Service Team. This company is a complete joke. When I want to track my order, I expect to see EXACTLY where it is not just "Your order has been placed on February 27th" with no additional information to the books whereabouts. In three weeks, I haven't been given a single update outside of an expected delivery time of 14th of March to 19th of March - which, as you can imagine, my order didn't arrive during this time. DO NOT waste your time or money with this company, it'll simply leave you with a headache.
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Fishpond.com
Hi Eliza,
That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Our Customer Experience team will contact you directly to resolve this matter for you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
Good transaction!
Good price, book in perfect condition. Kept me up to date on transaction. Would use Fishpond again!
25. februar 2025
A good addition to my Amy Winehouse collection!
A good addition to my Amy Winehouse collection. Thank you! AAAA+++ VERY FAST delivery all the way from Australia!👍
27. februar 2025
Go back to
Wonderful service, great communication and quick response, prices are reasonable.
11. februar 2025
Taking to long to get order
Taking to long to get order. Still haven’t t sreceived order.
Wil not do business with you again.
4. februar 2025
Besvarelse fra Fishpond.com
Hi Nancy,
Your order is still within the promised delivery time frame, but we understand that waiting can be frustrating.
Our customer service team will contact you shortly with more details.
Kind regards,
Catherine
The variety of books not found in the…
The variety of books not found in the USA plus shipment was much quicker than expected. I don't need to use Amazon anymore!!
31. januar 2025
CD is Brand New but the recording of…
CD is Brand New but the recording of the CD is below par. So bad that it sounds like 1950’s recording.
Sorry that I’ve to tell the Truth
15. januar 2025
Fast shipping!
The book I ordered wasn’t available in the United States, I got my book fast and without expensive shipping! Thank you thank you!!!
30. december 2024
Greatfully received
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also greatly appreciated, as was the tracking number to help keep tabs on it as it got closer to its new home. Thank you for all your hard work in seeing this item to me.
2. januar 2025
Great Service
Book arrived in great shape and the customer service was fast and efficient. I would definitely order from them again. Thanks!
20. december 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.