Today I had a great problem to activate Firsty eSim on my device in India. I looked for contact with Firsty in Netherlands and Julia and her crew helped me to find the right way:-)In 6 E-Mais between... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Installed the esim ok, but wasn't configured properly, AI helped a bit but it took a human (Julia) to get it working properly. Free plan isn't the fastest in the world but a very useful backup.
Nul cela n’a jamais marché ne mettez pas 1 centime la dedans c’est du scam pur et dur ne vous fiez également pas aux commentaires notés 5/5, tout est faux et cette application et absolument nul à ch... Se mere
I have used the service during my trips to Europe and Middle East Asia. Sometimes in home country India, also. Free Ad version gave impressive data and then I started trying paid version. Recently i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Firsty, we believe mobile data should be fair, easy, and accessible for everyone. Our global eSIM automatically connects you to the best available network in over 160 countries – no need to switch eSIMs or buy expensive bundles. With Firsty Free, you get a basic data connection at no cost. Need faster speeds? Upgrade for high-speed internet starting at just €1.00/day. No contracts, no hidden fees – just seamless global connectivity. Your phone number stays the same, and your data never expires. Stay connected anywhere, anytime.
Kontaktoplysninger
S' Gravenhekje 1, 1011 TG, Amsterdam, Holland
- support@firsty.app
- firsty.app
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tested the Connection in the Desert
I have tested this in the deserts of Abu Dhabi, and the connection was still very fast. Firsty is way better than any other e-sim providers I have tested!
Really happy with Firsty :)
Easy set-up and great customer service…
Easy set-up and great customer service for any additional questions you may have!
Cigoku
When I needed to connect, it was just a simple switch while abroad. Excellent work. Thank you.
Easy to use and cheap
I have been using Firsty for some…
I have been using Firsty for some months now, while I travel, and have to admit it is a breeze to be confident I am able to use data while roaming, and not needing life-support for the bill shock. it is transparant, the pause button is lovely. When I am in no need, I can save money, pausing the service. recommend it to friends and family who travel overseas, and they love it.
Thanks FIRSTY!!
Superhandig om overal connectie te hebben tegen een zeer betaalbare prijs. Dankjewel, FIRSTY!
Now also has calling
I was very happy with the experience
I was very happy with the experience. It helps me connect to the world when i am travelling.
Reliable data Canada !!
I liked very much. Tks
Fantastic
We used Firsty while traveling through Canada, from the busy streets of Toronto to the mountains in Banff, and it worked flawlessly everywhere. The connection was stable and fast, even in more remote areas.
No SIM card hassles, no surprise costs. Just instant access to mobile data when I needed it. Firsty made it super easy to stay connected on the go. Definitely a must-have for anyone visiting Canada!
Tks once more
The ability to watch an ad and get free…
The ability to watch an ad and get free mobile data is really cool
Such an amazing app for people who love travelling
Such an amazing app for people who enjoy traveling because of its amazing esim and its features. All the plans are very cheap and there's even a free option which is fabulous. Even when you encounter problems, the customer service support is so patient and helps you every step of the way. Mary and Julia are amazing customer service representatives so I would I like to give a shout-out to them. Overall fantastic app and will continue to use it for years to come.
The customer service is so helpful
The customer service is so helpful
Super service
There's not much to say
There's not much to say: it's free, it lets you roam around the world and text friends and family without much hassle. 256 Kbit don't seem much, but it's definitely enough for most messaging apps and navigation. Perfect as a backup in case of emergency. Will definitely evaluate buying credits whenever I'll happen to travel outside the EU!
Heads up to Julia for the moral support in setting the eSIM up (the first time it didn't activate correctly, but don't despair, delete, readd and pronto, you got the 'net!)
Great
Been using Firsty for over a year now for various travels, they've never let me down. I've used the free version a lot, and also a good few days of First Class, across Asia and Europe. I've had a couple of dropouts with the SIM, but their support staff are great and got me back online in 5 mins.
Mexico werkt het niet
Ik had vorig jaar firsty in Canada amerika en het werkte fantastisch. Nu in Mexico en werkt het totaal niet 1 dag heeft het een beetje gewerkt van de 28. Maar vraag ik me af of dat ook zo was want van t plan was geen mb afgeschreven. Nu dus betaald zonder dat ik er iets aan had. Geprobeerd om t op te lossen maar niet gewerkt. In Mexico zou ik andere opties nemen voor een Esim
Really good app
Really good app, easy to install and works perfectly fine. No stress about data anymore.
The concept of Firsty is good but the…
The concept of Firsty is good but the reliability is terrible. In some countries close to unusable. In the USA I had quite fast internet but I travel a lot and I‘ve had terrible experiences so far. Internet connections fails, timeouts you name it. Even after paying for „First Class“ - it stays slow and unreliable in lots of countries.
Furthermore I had to install the ESIM 3 times so far because they changed their provider or had internal issues. The support is willing to help but the issues are extremely annoying.
I don’t have so many problems wit other ESIMS.

Besvarelse fra Firsty
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






