Today I had a great problem to activate Firsty eSim on my device in India. I looked for contact with Firsty in Netherlands and Julia and her crew helped me to find the right way:-)In 6 E-Mais between... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Installed the esim ok, but wasn't configured properly, AI helped a bit but it took a human (Julia) to get it working properly. Free plan isn't the fastest in the world but a very useful backup.
Nul cela n’a jamais marché ne mettez pas 1 centime la dedans c’est du scam pur et dur ne vous fiez également pas aux commentaires notés 5/5, tout est faux et cette application et absolument nul à ch... Se mere
I have used the service during my trips to Europe and Middle East Asia. Sometimes in home country India, also. Free Ad version gave impressive data and then I started trying paid version. Recently i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Firsty, we believe mobile data should be fair, easy, and accessible for everyone. Our global eSIM automatically connects you to the best available network in over 160 countries – no need to switch eSIMs or buy expensive bundles. With Firsty Free, you get a basic data connection at no cost. Need faster speeds? Upgrade for high-speed internet starting at just €1.00/day. No contracts, no hidden fees – just seamless global connectivity. Your phone number stays the same, and your data never expires. Stay connected anywhere, anytime.
Kontaktoplysninger
S' Gravenhekje 1, 1011 TG, Amsterdam, Holland
- support@firsty.app
- firsty.app
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nul cela n’a jamais marché ne mettez…
Nul cela n’a jamais marché ne mettez pas 1 centime la dedans c’est du scam pur et dur ne vous fiez également pas aux commentaires notés 5/5, tout est faux et cette application et absolument nul à chié !
Je précise que j’ai dû télécharger cette appli en urgence car ma carte SIM beuguait énormément jai dépensé 1€ pour avoir l’accès à 1,5 go de data pour 24 h ça n’a même pas marché une seule seconde, JE DÉCONSEILLE A ÉVITER !
Free Data Tarif nur noch in wenigen Ländern
Firsty bietet den propagierten Free Data Tarif nur noch in einigen wenigen Ländern an. Nicht wie beworben in Europa.
Initial thoughts
Installed the esim ok, but wasn't configured properly, AI helped a bit but it took a human (Julia) to get it working properly. Free plan isn't the fastest in the world but a very useful backup.
Altijd snel en goed geholpen bij…
Altijd snel en goed geholpen bij problemen.
Zeer betrouwbaar en goed bedrijf.
Patience,knowledge and kindness
Today I had a great problem to activate Firsty eSim on my device in India. I looked for contact with Firsty in Netherlands and Julia and her crew helped me to find the right way:-)In 6 E-Mais between 4:50pm and 7pm she took me "by her hands" and showed me the way to APNs e Sims and other strange things.🫣Thank you very much for the patience,knowledge and kindness.
Love it
Easy to use, ads are 30 seconds or less, this app always has my back 😎
10 our of 10
First of all, Firsty got the best rates and works usually perfect.
I tried in several countries / continents without any issues.
Now I experienced an issue and I cannot believe that I had an excellent customer service right away to solve this issue.
Julia, my angel helping me out, was patient and very competent.
THANKS A LOT
Regular tirando a mal
Sinceramente el plan Free no vale para nada ya que no va ni para navegar en Google o mirar en Google Maps y el WhatsApp va bastante regulero, lo que podían hacer es dejar una velocidad de 1 o 2 Mbps y poner por ejemplo 500 MB y para poder acceder a esos 500MB que pongan anuncios (no los de la propia app como pasa actualmente si no poner anuncios que puedan monetizar) Otra cosa es que son muy caros los otros planes para lo que ofrecen en comparación con otras plataformas de viaje.
better than local sim during trips…
I have used the service during my trips to Europe and Middle East Asia. Sometimes in home country India, also. Free Ad version gave impressive data and then I started trying paid version. Recently i used their support to fix an issue which i faced while upgrading and support was really good. Happy with the service.
while traveling, if we take a traveler sim card from an operator at airport, it is binded to that network only, where as this sim connects to the best possible network and provide best data speed
Awesome app with an Awesome support!
The app is great and support is the best!
I used a free and paid versions in different countries and Firsty is must have app for all the travelers.
9/10 you need support
9/10 you need support. Its too expensive for the quality they offer. Support sucks too.
Standard quality
Julia is a good employee
Julia from the Firsty Team Fixed my issue in a second, I just had to go through the Ai bot who is kinda helpful better than most Ai support services and then he transferred me to Julia who fixed my connectivity issue without needing to argue and in one message only.
Great support
I would say 3.5/5, but I can only choose whole numbers. I had the Comfort + plan and was in Mexico at Puerto Vallarta. Great value for my needs. The only problem was that the esim - which I fully installed before departure - did not connect upon arrival (Argh). But Firsty's help made up for it and was outstanding! A live person was back to me in 15 mins and Julia fixed everything and kept in touch for the rest of my trip to assist (as connection speed would drop off now and then - probably because I use a VPN). But overall it was positive and reasonably priced.
The agent was wonderfull
Very good support!
At first, I had some issues with installing the SIM card, so I contacted customer support via email. They replied very quickly, and after a few messages back and forth, the problem was resolved. The connection worked perfectly afterward. Truly excellent support!
The support system it’s efficient
The support system itself it’s very efficient, they helped me step by step trough a long process to finally understand the issue and solving it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







