Tried to register and was told that the 'confirm password' did not match password selected when it did. Registered a different way and then tried to order but then kept getting told that the checkout... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a pizza from the woodgreen branch and it was delivered 1.5 hours later on a Tuesday evening, the shop is only 2 miles away, 1 hours delay is outrageous and for this reason you losing a regu... Se mere
Absolutely hands down my favourite pizza 🍕 shop in Barnstaple!! The staff are helpful and very accommodating!! Great food. Great service!! Delivery is fast too..
My son has had a takeaway from Sidcup Fireaway before and really enjoyed it, so thought us oldies would give it a go. Between us we had the vegan pizza, a spicy meat based pizza, garlic bread and th... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Fresh Fast Custom Pizza🍕🍕🍕 , fired up in 150 seconds !🔥🔥🔥Home delivery available https://t.co/dTd60oDeWb. tap the app 📱🔥
Kontaktoplysninger
Brigstock Road 37, CR7 7JH, Thornton Heath, Storbritannien
- fireaway.co.uk
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Disgusting pizza
The pizza took 40 minutes to cook, there was double cheese when I'd ordered normal cheese and I had to pay for 2 sauces I didn't buy.
Double standards people
Double standards people. Charge differently to different people.
The shop itself should be banned in uk.
Worst store in Swindon never go there.
Worst Indian as the owner or captain. He only knows how to quarrel.
Poor service
Poor service, there are no appliances to eat salad, if it's on the menu, there should be appliances, and I also planned to eat it inside, but they didn't specify it. I don't recommend
I didnt expect the price to be so high…
I didnt expect the price to be so high for way less. When i held it vertically for a few minutes (takeaway) j opened the pizza to see that the toppings were full on scattered everywhere which made me have to put the toppings back to where they should be but when i done that,i didn't know to equally put the toppings and was just a very unpleasant moment for me and the people that were eating with me as well. Just to mention as well, the crust was a bit burnt on the sides which just ruined the taste.
A mistake rectified
I accidentally ordered the non buy one get one free option and only received one pizza. I called the company, and an employee named Hina (Selsdon branch) was super helpful. She explained that I didn't pick the right option but was kind enough to send out another pizza for me. Great customer service!
Possibly the worst pizzas I have ever…
Possibly the worst pizzas I have ever had. The best was the chicken wings. Juicy but lacking in flavour. Love the story about Nonna but I’m not sure its remotely anything like her recipes.
Two hours for a takeaway pzza
Absolutely shocking having to wait two hours for a pizza to be delivered.Plymouth Fireaway should be ashamed
Ordered 1 GF pizza on a Tuesday night
Ordered 1 GF pizza on a Tuesday night. Over 2 hours and still not arrived. I won’t be ordering from them again. Shambles
Great service
Great service , they are very polite they knock very quietly which is good .
Food 10/10 delivery 10/10
Food was brilliant and affordable. Ram what a lovely guy! Great friendly delivery, with complementary garlic pizza bread, can’t complain!
Many ISSUES, and they just said go to another pizza company
This is the latest communication in the series of issues.
____________
Hi,
Seriously? I could order a pizza tonight and the same thing happen.
This is really your response?
That you're not going to address that fact that your customers can't order the pizza they want from your menu you offer, and to just go to another pizza competitor?
Wow, great customer service (NOT). Especially for 2024!!!
Good morning.
Thank you for your email.
I do understand the card was valid at the time you went to the store, but it being 13th June that you contacted us again makes it difficult for us to look into this with the store.
Unfortunately in store issues need to be addressed at the time with the store Manager and any issues rectified at that time.
We do apologise that we did not meet your expectations, please accept our apologies and try one of our competitors in the local area.
Kind regards
Francesca
Hi Francesca,
Thanks for your reply.
However, this incident happened BEFORE the 18th May when the card was due to run out. So there's no logical explanation as to why they couldn't give me what I needed.
I have been in America visiting family which is why I've now just got in touch about the frustrating time.
I have date stamps on my photos if you'd like me to prove this.
In addition, ordering online in not possible and where all of this fiasco originated. Do you remember? It wouldn't let me order the vegan pizza, nor allowed via phone order.
I look forward to hearing from you and how you can help.
Best.
Good afternoon.
Thank you for contacting Fireaway Pizza.
I do recall this Free card sent to you, back in April, which expired 18/May 2024
I am sorry to hear your visit was somewhat frustrating. Unfortunately due to the incident being before the 18th May we are unable to look into this.
I do apologise for your disappointment. I strongly suggest you place an order online if you wish to order from us in future which can be prepared for collection.
The Worcester Park team are extremely helpful and accommodating to customer requests, however they do apologise that they were unable to meet your needs.
Kind regards
Burnt pizzas delivered by Fireway pizza Aylesbury
We ordered pizza from Aylesbury branch last weekend, and we were very happy with the food.
Hence the reason, we decided to order again today, but the state of the food was a disaster this time. All three pizzas were extremely burnt (black crust) and the base so hard because of this reason. The toppings, especially the pepperoni was also burnt. Also two pizzas were not sliced. We will definitely not going to order again.
Delivered on time and super tasty
Delivered on time and super tasty. Will definitely be ordering again.
Appalling Service Fireaway Pizza
Sorry, but not the first time this has happened from Fireaway Pizza Chatham.
Order placed 5:35 for 6:20 delivery.
7:45 Still no pizza, despite tracking app saying pizza had been ready 15 minutes, telephone shop, told pizza would be being cooked in 7 minutes! That would give a delivery of approximately 8:10, two hours thirty five minutes for pizza!
Order cancel, shop refused refund to CC!
APPALLING SERVICE
Ripped off at till
Long queue at touchscreen so called to counter to order. Ordered 3 12" pizzas and coke for me and kids paying just over £41. While waiting checked out screen and found a 3 pizzas for £25. Complained at counter and told it was because "I"ordered three separate pizzas and refused to refund difference. Really good pizza but after this we won't be going back.
High 5 Kettering branch
Just had an office lunch delivered - absolutely first class – hot, on time, very tasty, pizzas were so varied, excellent quality ingredients, wings and chicken strips get a special mention - everyone very very happy – thank you to the Kettering branch
Mexican pizza had hardly any toppings
Mexican pizza had hardly any toppings. Such a shame as I’m a regular customer and this is far from the standard. Disappointing.
Great pizza and value
Great pizza and value. I will always choose these above some of the bigger pizza takeaway chains.
The restaurant cancelled my order after nearly 20 minutes
The restaurant cancelled my order after nearly 20 minutes. Then I couldn't reorder with the same deal (2 for 1).
Previous experiences we OK-ish. Very average pizza but at least they price it as such.
Clapham, London (through Deliveroo)
Would recommend!!!!
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