I have had my eyes on the blue linen shirt for a while, decided to wait for the sale,( I always like a bargain ) I was surprised you had it in stock, see it on line, ordered it, it arrived in a couple... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to swap the dress I ordered online and had delivered to store for the same one on the shop floor as mine was so creased, when i opened it in the store. I felt in particular one of the assista... Se mere
Virksomheden har svaret
Fatface is a go to clothing store for myself and my husband , great choice , quality and service , in store and online , always happy with purchases !
Virksomheden har svaret
I had ordered quite a number of items online as I was unable to visit the store in person because of ill health. I was happy with some clothes, but others weren’t suitable at all, so I phoned my local... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 2 11 Thoroughfare, IP12 1AA, Woodbridge, Suffolk, Storbritannien
- 01394 389314
4,7
Fremragende
102 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The two ladies in the shop were…
The two ladies in the shop were extremely helpful and very friendly. The best customer service i've had in a long time.
14. juni 2024
Besvarelse fra FatFace - WOODBRIDGE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Lost mail
Your company sent me any email to say my purchases had arrived at the shop but unfortunately the mail went in to my junk box! Nobody’s fault and the shop had my clothes do that was excellent
18. maj 2024
Besvarelse fra FatFace - WOODBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
I am sorry to hear you did not receive your collection email! I am pleased you still received your order, we hope you love it!
Take care.- GM
Item unavailable in store
Item unavailable in store. Fortunately free postage offer came up so ordered online. Had already purchased two items instore. Staff very friendly and helpful. Always a pleasure to shop in store.
4. maj 2024
Besvarelse fra FatFace - WOODBRIDGE
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Woodbridge store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
great service
Quick, efficient delivery, good communication and good product - good fit and colours really great.
3. april 2024
Besvarelse fra FatFace - WOODBRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
VERY PLEASED WITH QUALITY OF PRODUCT.S…
VERY PLEASED WITH QUALITY OF PRODUCT.S REALLY GREAT PRICE IN THE SALE. REALLY LOOKING FORWARD TO WEARING IN THE SUMMER.
FAST DELIVERY TOO.
3. februar 2024
Besvarelse fra FatFace - WOODBRIDGE
Good Morning Veronica,
Thank you for taking the time to leave us a review!
I am happy to hear you are loving your new Fat Face items and that it arrived with you quickly! We love to hear such positive feedback from our customers, it really means a lot to us!
We look forward to welcoming you back soon!
Kind Regards, JW
Helpful staff
Very impressed with the customer service in The Woodbridge FatFace. I bought a pair of cargo trousers online just before Christmas. Very nice but they had been sized incorrectly. The staff were very helpful with the return even though I couldn't return them until January.
23. januar 2024
Besvarelse fra FatFace - WOODBRIDGE
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Great service, helpful staff, needed to return items, (wrong size), store was very busy but the staff were really friendly, helpful, giving their full attention to each customers need. Love shopping there.
1. januar 2024
Besvarelse fra FatFace - WOODBRIDGE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good clothes which fit well.
27. december 2023
Besvarelse fra FatFace - WOODBRIDGE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quality of product
Very pleased with my purchase colour and fabric good , flattering (yeah!) . Like it !
18. december 2023
Besvarelse fra FatFace - WOODBRIDGE
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.
All the best, MM
Christmas present
. Bought as Christmas present very happy with slippers and will buy second pair for myself . As usual excellent helpful staff at Woodbridge
26. november 2023
Besvarelse fra FatFace - WOODBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I visited Fat face Woodbridge today and…
I visited Fat face Woodbridge today and was served by Julie. She couldn’t have been any more helpful or friendly. She was professional but so welcoming and it really made my day. I’ll definitely visit again. Thank you.
26. november 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - WOODBRIDGE
Good Afternoon Stuart,
Thank you for taking the time to leave us a review!
We really appreciate your kind words for a member of our store staff! I will make sure this amazing feedback is passed on!
We look forward to welcoming you back in store soon!
Kind Regards, JW
Besvarelse fra FatFace - WOODBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Woodbridge Shop staff always helpful
I ordered cord trousers online which were much too big. I returned them to shop in Woodbridge. The staff there are always very helpful, charming and friendly.
27. oktober 2023
Besvarelse fra FatFace - WOODBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality clothes at reasonable…
Good quality clothes at reasonable prices combined with helpful, friendly staff
16. oktober 2023
Besvarelse fra FatFace - WOODBRIDGE
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Besvarelse fra FatFace - WOODBRIDGE
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Besvarelse fra FatFace - WOODBRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Excellent cloths and shop service
I ordered to be collected from woodbridge where I tried on both dresses size 8 . I asked the girls if they looked OK who both said need next size down. I ordered size 6 brilliant dresses and so glad I asked the girls for advice. Thanks girls
22. juli 2023
Besvarelse fra FatFace - WOODBRIDGE
Hello Teresa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic
The young lady who served me,was very helpful, friendly and professional. She is a credit to your Company.
10. juli 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - WOODBRIDGE
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our service, we'll certainly pass this on to our lovely team.
Have a lovely day!
Take care, SK
You just cannot beat going into a nice…
You just cannot beat going into a nice store like fat face in Woodbridge and get such a warm welcome .totally made to feel at ease with no pressure .staff very friendly .beats online shopping .
Well done to the staff in fat face Woodbridge
23. juni 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - WOODBRIDGE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
In the Woodbridge store today and…
In the Woodbridge store today and really loved it. Well laid out shop, gorgeous clothes and great air conditioning on a boiling day…..but most impressive of all were the lovely ladies working there! Very polite, kind and knowledgeable.
Great to find somewhere selling children’s clothes also!
Would definitely return and highly recommend!
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - WOODBRIDGE
Thank you for your review! We are thrilled to hear of your positive shopping experience with us. We will feed these lovely comments with our incredible team in store, and we look forward to seeing you again soon 🥰 - RS
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