The embroidery in the garment is lovely and material good quality! When collected from the shop In Frome. The staff were very helpful and cheerful.
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The embroidery in the garment is lovely and material good quality! When collected from the shop In Frome. The staff were very helpful and cheerful.
Virksomheden har svaret
Always love shopping at the Frome store. Staff are always so welcoming and friendly and knowledgeable. The clothes are well made and wash and wear well.
Virksomheden har svaret
I ordered something online to be delivered to store. This took a week, with an email inbetween, on the promised day, to say it would be delayed by another 2 days. Other stores manage to deliver for... Se mere
Virksomheden har svaret
Not a usual FatFace shopper ordered the wrong size item. Took it to the Frome store to exchange or return couldn’t exchange but they made no offer to return it for free- didn’t know that was an option... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
6 Market Place, BA11 1AF, Frome, Somerset, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lovely Holly Half neck Jumper I ordered was too big. Very friendly and helpful lady at the Frome store credited my account and re-ordered the smaller size to be delivered to my home address. The money was in my account later that day and the beautiful Holly Jumper arrived 3 days later. Excellent item and service. Well done FatFace.

Besvarelse fra FatFace - FROME
The young lady in store was brilliant, helpful, polite easy to exchange product bought on line

Besvarelse fra FatFace - FROME
The staff of the FROME Fat Face were really helpful. Finding the size required and giving constructive opinions. I will use this store again. Thank you

Besvarelse fra FatFace - FROME
Fatface in Frome is chilled, friendly and lets me bring my Labrador into the store to help me choose my clothes! It’s very relaxed and the staff are super helpful. Plus the clothes are great too - they stock a surprisingly wide range for a small store.

Besvarelse fra FatFace - FROME
I ordered two pairs of jeans on the 20th June, they didn’t arrive within the 3-5 working days. I then emailed customer service on 28th June spoke with an advisor, they said my address was incorrect on the system (I used the pre-populated address finder). I sent my address on the 29th and still no jeans. I will be requesting a full refund and I won’t be using the online delivery service.

Besvarelse fra FatFace - FROME
Very helpful staff today, helped !e order my shoes online that I couldnt find in-store in my size😁 thanks.

Besvarelse fra FatFace - FROME
Love the clothes, the patterns and style of the clothes, and the style of the shops.
The people working in your stores are always friendly.
Would recommend dropping your prices slightly, but other than that A++++

Besvarelse fra FatFace - FROME
Very pleasant assistant who made exchanging a garment easy. She made it clear that there were other options if I did not want the garment.

Besvarelse fra FatFace - FROME
Frome store has two wonderfully helpful ladies who guided me through the choices available for my wife’s birthday present .
I cannot thank them enough and they are a real credit and asset to your company!

Besvarelse fra FatFace - FROME
Fabulous print, fits really well.
..a flattering shape. Comfortable. .love it!

Besvarelse fra FatFace - FROME
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.