Ordered dress online in the sale with a voucher for my birthday. Origial price £69, sale price £47. By getting delivered to store I paid £7 in total for a beautiful, green, jersey easy to wear summer... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered dress online in the sale with a voucher for my birthday. Origial price £69, sale price £47. By getting delivered to store I paid £7 in total for a beautiful, green, jersey easy to wear summer... Se mere
Virksomheden har svaret
I ordered something online to be delivered to store. This took a week, with an email inbetween, on the promised day, to say it would be delayed by another 2 days. Other stores manage to deliver for... Se mere
Virksomheden har svaret
Had to return some slippers and get a new pair as the first pair didn’t fit. It was a super easy process with the help of Ada (I think that was her name) 13th September around lunchtime.
Virksomheden har svaret
Great Customer Service. A good welcome upon entering the Store and Ana was very helpful given we wanted to exchange an item. She was knowledgeable and very helpful in finding us the right size on t... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
6 Market Place, BA11 1AF, Frome, Somerset, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ettie gave me excellent service! Fetched a lovely waxed jacket out the back for my correct size?

Besvarelse fra FatFace - FROME
Shopped in the Frome store yesterday. Lovely sales assistants, very helpful, even pointing out the changing room with the seat as I have a bad knee. Store was really well laid out and they were very helpful in finding me different sizes. Overall, really friendly, helpful staff without being pushy. Did ask them their names when they passed me the trust pilot review card and I think they said, Etty, Mags and Adele.

Besvarelse fra FatFace - FROME
I ordered my trousers to come to the store. It was ready on the day they said.
The trousers were a good fit and good quality.

Besvarelse fra FatFace - FROME
I will be returning the garment this time, owing to the poor quality of the fabric. We have always been very happy with the quality of your garments but this does not come up to the standard we expect from you.

Besvarelse fra FatFace - FROME
I went in Saturday and a lovely girl served my i believe her name was Anna i needed help picking out some things for Christmas presents, i showed her a photo of my friend and she was amazing at helping me decide, i will 100% be going back.

Besvarelse fra FatFace - FROME
Fatface is always well made and lovely material very pleased with my purchase ♥️

Besvarelse fra FatFace - FROME
Great customer experience from a very friendly member young man
who was very helpful and engaging

Besvarelse fra FatFace - FROME

Besvarelse fra FatFace - FROME

Besvarelse fra FatFace - FROME
The frome store is well laid out and have excellent staff

Besvarelse fra FatFace - FROME

Besvarelse fra FatFace - FROME
Always love everything I buy from Fatface. Always different in design and quality from other high street stores. Just bought the Amy dress in 2 designs for my holiday and look forward to wearing them.

Besvarelse fra FatFace - FROME
I ordered a sale item online which was not available in store. I received an email when my item was ready to collect. Staff member was very quick to process the order. I have ordered and collected there before and impressed by their efficiency. Arrived very quickly and before the estimated date.

Besvarelse fra FatFace - FROME

Besvarelse fra FatFace - FROME

Besvarelse fra FatFace - FROME
Great staff in the Frome store!Returned an item and customer service brilliant!

Besvarelse fra FatFace - FROME
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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