Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. E... Se mere
Virksomheden har svaret
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... Se mere
Virksomheden har svaret
online order process was good, unfortunately I did not recieve and email or text to say my item was in for collection at the store. So eventually I just went to the store where they said there wasn't... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
14 South Street, DT1 1BS, Dorchester, Dorset, Storbritannien
- 01305 757459
4,5
Fremragende
116 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you.Quick delivery to store and…
Thank you.Quick delivery to store and very helpful staff.
16. juli 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Loved the dress
Loved the dress, easy to order. Received email to notify me of arrival then went to collect - simple
3. juli 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello Andrew
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - DORCHESTER 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you the crew in our Dorchester store to be so lovely when you collected. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Very good experience
I order my items online with shop delivery, very good service and great products, as I collected my order I had the chance trying it at shop. Very nice and supportive staff. Very good experience
1. maj 2024
Besvarelse fra FatFace - DORCHESTER 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Dorchester store to be so nice and supportive. I will be sure to pass your comments on to the team.
All the best, MM
Nice assistance
6. maj 2024
Besvarelse fra FatFace - DORCHESTER 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Dorchester store to offer such good assistance during your visit. I will be sure to pass your comments on to the team.
All the best, MM
Dorchester staff
Staff are incredibly helpful and friendly at the Dorchester store pointing out items that I may be interested in.
1. maj 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello Geoffrey,
Thank you so much for leaving us a 5* review!
We are delighted to hear that you had a great experience in store.
We look forward to welcoming you back to the Dorchester store soon.
Take care, SM
Size of top ordered online was a size…
Size of top ordered online was a size too big. Staff in Dorchester branch were very friendly and helpful and assisted me in getting a size smaller.
23. april 2024
Besvarelse fra FatFace - DORCHESTER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dungarees and denim shorts fitted my…
Dungarees and denim shorts fitted my 8yr granddaughter perfectly , well made with embroidery on pockets she absolutely loved them .
17. april 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I ordered online to pick up in store…
I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wish I had just bought directly from store and not bothered with online - will know next time.
10. april 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello Sarah
Thank you for your review.
I am so sorry for the delay with your parcel but I am pleased to hear of your recent experience with us.
EP
Great choice of styles and colours
Great choice of styles and colours. Really friendly and helpful staff. Never disappointed.
24. marts 2024
Besvarelse fra FatFace - DORCHESTER 2
Good afternoon, Gill.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Dorchester store.
Take care, JB
Quick and efficient
9. februar 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Great service and excellent products.
7. februar 2024
Besvarelse fra FatFace - DORCHESTER 2
Good morning, Patrick.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Dorchester store.
Take care, JB
Great cloths good quality love the staff very friendly
Great cloths good quality, love shopping online & instore ,helpful staff
15. januar 2024
Besvarelse fra FatFace - DORCHESTER 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Fat Face Sale
Brilliant Fat Face sale. Good website. Great delivery service. Quality of clothes excellent
18. januar 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great helpful friendly service as usual
23. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - DORCHESTER 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent product and excellent service
6. januar 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The reason & only reason I gave only 4…
The reason & only reason I gave only 4 starts as oppose to 5 stars is that at my branch (not sure whether this applies to other brances) still nolonger do 'Click & Collect' - so, although I literally live only a 7 mins walk from my branch but if I don't spend a certain amount I have to pay for home delivery! My branch use to offer this service prior to Covid but, unfortunately, have not reinstated this service again.
Other than that I do love FatFace clothing both adults & children plus your Sales are genuine reductions too!
2. januar 2024
Besvarelse fra FatFace - DORCHESTER 2
Good Morning Patricia,
Thank you for taking the time to leave us a review!
We really appreciate your feedback in regards to our click and collect service, we closed this just before the festive period due to it being busy, however this will be up and running again shortly.
I do apologise for any inconvenience this has caused momentarily.
We do look forward to welcoming you back soon!
Kind Regards, JW
Excellent service
1. januar 2024
Besvarelse fra FatFace - DORCHESTER 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - DORCHESTER 2
Hello Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good.
Very good.It was Christmas present to my husband.Fast delivery to the store.And the item as expected,very good quality.Thank you.
12. december 2023
Besvarelse fra FatFace - DORCHESTER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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