I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in... Se mere
Virksomheden har svaret
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... Se mere
Virksomheden har svaret
The reason & only reason I gave only 4 starts as oppose to 5 stars is that at my branch (not sure whether this applies to other brances) still nolonger do 'Click & Collect' - so, although I literally... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
14 South Street, DT1 1BS, Dorchester, Dorset, Storbritannien
- 01305 757459
4,7
Fremragende
128 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love Fat face always a good sale and…
Love Fat face always a good sale and great staff in our Dorchester shop ,and good sizing can go down one makes me feel slimmer ,win all round
24. april 2026
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery, very helpful staff.
Quick delivery to store, needed to change an item and return a couple within the delivery. The Dorchester store was brilliant, very helpful and accommodating.
10. april 2026
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience with fat face has always been good
My experience with fat face has always been very good and this time it has been equally as good the only reason for not giving 5 stars is that my goods didn't arrive in store until 3 days after delivery date.
11. februar 2026
Besvarelse fra FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Great product and wellgilet recommended…
Great product and well recommended and stylish
3. februar 2026
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brought skirt in the sales
Brought skirt in the sales. Very pleased with the fit and quick delivery too
13. januar 2026
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online Delivery
I ordered tops and socks online
They were delivered on time to the local store and easy to collect
12. januar 2026
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great items shame about the delivery
Great items shame about the delivery. Evri in this area are not the best at delivering on
8. januar 2026
Besvarelse fra FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great service as always
Easy ordering systems and great communications both on line and in store. Order arrived a couple of weeks earlier than estimated and exactly as requested and fitted perfectly
2. januar 2026
Besvarelse fra FatFace - DORCHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Easy to order,great communication and…
Easy to order,great communication and customer service online and in store
4. januar 2026
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and helpful
Have used online and in store. Online order received promptly and in-store local staff friendly and helpful on a horribly wet day.
19. december 2025
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had an email to say it was ready to…
I had an email to say it was ready to pick up from store after a certain time, however, it was not. I will have to make another journey into town which is not easy and wasted time and money. Staff were not overly helpful.
6. december 2025
Besvarelse fra FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Waiting for my order
I ordered 3 items online to collect from my local store. One email to say items were delayed and I would be notified when they are ready for collection. I'm still waiting to collect?
4. december 2025
Besvarelse fra FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order from an extensive range…
Easy to order from an extensive range of Sale stock at excellent discount prices
Two pairs of excellent Boots
3. juli 2025
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant early heads up about the sale…
Brilliant early heads up about the sale , bought a few items , were delivered to store in a time stated
1. juli 2025
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really easy to collect from the store
Really easy to collect from the store, helpful staff and I got to look at the clothes in the shop. Great product
6. maj 2025
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Quick and easy service.
Notified of progress by email. Item arrived at local branch on time. Saved me paying postage.
21. marts 2025
Besvarelse fra FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
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