Wonderful shop great range and choice as always fatface quality never lets you down Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just t... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Wonderful shop great range and choice as always fatface quality never lets you down Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just t... Se mere
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Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Se mere
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Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Se mere
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We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Se mere
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality clothes at affordable prices. Fast delivery.

Besvarelse fra FatFace - CAMBRIDGE 2
Great customer service. Exchanging, ordering in, sending direct to my home.

Besvarelse fra FatFace - CAMBRIDGE 2
I ordered something online which when arrived in store looked completely different. When I tried to get a refund the staff member accidentally charged me again, and though they tried to process two refunds after that point I have only received one. I’m now down £38 with nothing to show for that.

Besvarelse fra FatFace - CAMBRIDGE 2

Besvarelse fra FatFace - CAMBRIDGE 2
Great customer service as always in the Cambridge store but please, please bring back children’s clothes in store - we really miss it.

Besvarelse fra FatFace - CAMBRIDGE 2
Initially I ordered the wrong size coat and there was no problem getting a refund on a reduced item with no delivery charge. The replacement coat I got was really good quality.

Besvarelse fra FatFace - CAMBRIDGE 2
We went into the Cambridge store. The man that served us was very helpful. He looked up the item online to see if was in stock and even wrote the item number down for me. He was extremely helpful x

Besvarelse fra FatFace - CAMBRIDGE 2
Great staff very friendly and helpful. Only wish the shop could be bigger and hold more stock.

Besvarelse fra FatFace - CAMBRIDGE 2
I saw a blouse online I liked but wasn’t sure it would suit me. I hate sending things back so it was great to find the blouse and buy it there and then. I also got some leggings which I hadn’t intended to buy but turned out cheaper than expected. Very pleased. I do prefer to visit a shop and see and feel what I am buying.

Besvarelse fra FatFace - CAMBRIDGE 2
Clothes are always a good quality, even though somewhat more expensive, but they do last well. Shop assistants very helpful

Besvarelse fra FatFace - CAMBRIDGE 2
My experience was made very pleasant by the greeting I received when entering the shop.The member of staff was very helpful and the shop was laid out nicely.Although Cambridge store is small plenty of choice for me.All in all a nice place to shop.

Besvarelse fra FatFace - CAMBRIDGE 2
I have already written a stunning review of the service. I ordered the garment through my daughter, and paid for it!! I personally am not in a position to buy your goods, too old and too poor!
Please check your records, parcel arrived on 4/10/22

Besvarelse fra FatFace - CAMBRIDGE 2
Purchased a great quality jacket in sales with a further reduction on top. Very pleased

Besvarelse fra FatFace - CAMBRIDGE 2
Great quality clothes. People very friendly , no quibble on returning. Great Scottish fellow. Very kind and helpful.

Besvarelse fra FatFace - CAMBRIDGE 2
Went to return a product I bought online with PayPal only to be told that it couldn't be returned to a branch as it was PayPal. I had travelled specifically into Cambridge to make the return so it was a complete waste of time. Returned via Royal Mail in the end but paperwork didn't say PayPal returns weren't viable in brach.

Besvarelse fra FatFace - CAMBRIDGE 2

Besvarelse fra FatFace - CAMBRIDGE 2
I rarely visit the city centre any more, today is an exception. I went into FatFace in Cambridge as I was looking for a particular item. Very friendly banter was going on between a staff member as I entered. The man sounded very happy in in job. After a while browsing the mens clothes upstairs I asked the staff member if he could find me a hoodie in a size that I couldn’t find. He was efficient and professional. More importantly was our discussion about FatFace and how long he had worked for the company. We talked about one of my Favourite shops in Burnham Deepdale, North Norfolk. It is a delight to meet someone who displays obvious pride in both his work and his employer. FatFace clothes should be easy to sell. They are consistently well made, and stylish. Other customers joined in our conversation and we also shared comments with each other about our various choices of clothing. This is what shopping should be like! No pressure, friendly helpful sales people who have the time for some light discourse. I don’t enjoy shopping anymore But on Thursday I left your shop feeling uplifted and having bought far more than I intended. The item I asked about was not in stock at the shop. It was dispatched to me at home for no extra cost and I got it yesterday. I will return to Cambridge city centre one day. I will make a bee line for the friendly faces at FatFace. Thank you 😊

Besvarelse fra FatFace - CAMBRIDGE 2
As always, great clothes from FatFace. One of my favourite shops. The staff in all the shops I’ve been in are so friendly and helpful and their clothes last for years.

Besvarelse fra FatFace - CAMBRIDGE 2
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